I waited approximately 5 months for my appointment with Dr. Kelly at Vero Family Medicine. It was…read morewell worth the wait. She & her staff are very friendly, open & helpful. I did not feel rushed or hurried at anytime. This practice runs with some great team work & communication. Dr. Kelly & her staff are a great find. Please keep up the great work.

I would never recommend anyone to see any of the doctors at this office. There are four doctors…read moresharing a small office, paper files to the ceiling, the office workers are all crammed into a tiny office. Everything is handwritten and too many mistakes are made. There are two Dr. Grays, a father and son which adds to the confusion. I had seen Dr. Gray, the father, a few times. He should be retired by now. No confidence in his ability to diagnose anything serious, after he had no idea what a wart looked like! The practice sees too many patients. Never can get through or have a call returned at all! Or a week later! The visit when they gave me a year-old order they pulled out of a drawer for blood work under someone else's name really cemented my opinion.

From the owner: Specializing in: - Physicians & Surgeons, Family Medicine &…read moreGeneral Practice - Physicians & Surgeons

Ever since this practice was acquired by Cleveland clinic they abuse the doctors and they quit…read more Then you have to pick a different doctor and they refuse to renew your prescriptions unless you see them specifically even if you were just there with the doctor who quit. Dr. Toor just did this to me. I'm done with the entire lousy hospital and now refuse to use any of their services or clinics - even though I have to pay for it on my property taxes. The county should get a different hospital company.

Just terrible medical care and incompetence. In May, I saw Dr. Rosen for the first visit who did…read morenot impress me, he seemed uninterested and gave me no feedback regarding my health when I asked questions. Waste of time seeing him. However, he was going to do a referral to another doctor in the office, Dr Grettel Rodriguez Garcia. Never heard back from anyone. Now it is November, SIX months later!! and I get a call from them wanting to schedule me with Dr. Rodriguez!! When I questioned why they are first calling me now, 6 months later, she said that I "fell through the cracks" Unbelievable! Do not recommend anyone to see any of the doctors this office.

Great Dr. Appointments are actually met on time, he is knowledgable, succint,He does not preach and…read morecertainly knows what he's doing. By far bes Dr I've ever had.

Dr Williams is great, knowledgeable and to the point. Ginger is wonderful friendly and extremely…read morehelpful. Only 4 stars because Linda at the front desk has been very rude to me every single interaction I have had with her.

Great Dr, however the administration staff is extremely difficult to work with and if accounting…read moreissues arise, they are very quick to dismiss you as a patient. There is no room for negotiations with them as there is understanding to extraordinary circumstances!

I have been there 3 times Front desk is friendly and…read moreefficient. Nurses and nurse PM treated me well and were very attentive. I checked in with my primary doctor and he concurred with with the diagnosis and treatment. I am very pleased with the treatment and results. A nice touch is that they call a few days latter to check up on you and to make sure all is ok.

HORRIBLE! We made an appt for 12. Arrived 1/2 hour early. Waited 3 HOURS & DID NOT SEE A DOCTOR…read more Why allow for appts when only 1 Dr. is on staff (DR. Chuck?). NO COMMUNICATION. We asked for our money back. This facility has terrible customer service & disrespect for the sick.