We came here specifically looking for a Sealy mattress. Unfortunately we were out of luck, it…read moreappears the Netherlands has put a holt on ordering Sealy mattresses from the states. Sad to say that they only have one Sealy mattress left here, but it was not what we were looking for. However, some stores still sale the Sealy ultra plush. The prices in this shop is beyond reasonable. Slaapkamer has a variety of different mattresses and bed frames to view. If you are looking for an amazing deal, then you should stop by here. Customer service was great as usual.

We basically had the best experience here. We have an American size bed frame, and we had to have…read morea box spring in two pieces. The guy here was so nice, telling us all our options, explaining how to keep the cost down, and, because this is a custom order, he did a house call to see the bed frame in person before calling the company....which made me really happy because now I know it will be a sure fit! This is some of the best customer service I have ever had in Amsterdam, hands down.

I do not recommend ordering large furniture items from Zara Home based on my experience…read more I ordered a large area rug (over 9' x 12') that cost more than $1,000. Given the price, I was surprised to hear it was packaged in nothing more than a thin cardboard box, with no protective wrapping or cushioning. Unfortunately, the shipping company, CEVA, rescheduled my delivery multiple times before ultimately informing me that the rug had been damaged in transit and would not be delivered. While the damage may have occurred during shipping, I believe the lack of protective packaging (communicated to me by the delivery courier) significantly increased the likelihood of this happening, especially for such a large and expensive item. What made the experience even more frustrating was the replacement process. I had to call customer service almost every day just to receive updates, as there was very little proactive communication. My family was in the middle of moving, and we intentionally ordered the rug in advance so it would arrive before our furniture. When I asked if the replacement shipment could be expedited given the circumstances, I was told it would require approval, but no one could provide a timeline or guarantee. Ironically, that approval process only caused additional delays. Customer service was also disappointing. Representatives repeatedly told me they could not transfer me to anyone with more authority and that I would need to wait 48 hours for an update. In reality, it took five days to hear back, and the only update I received was that my replacement order was being prepared with standard shipping and that I would receive new tracking information. Overall, the experience was extremely frustrating from start to finish. I expected better packaging, clearer communication, and a more customer-focused resolution, especially considering this was a purchase of more than $1,000. Based on my experience, I would recommend purchasing large furniture or home décor items from a retailer with a more established delivery and customer service process.

I don't recommend buying anything online at Zara Home. Their customer service is a joke. They will…read moreleave you waiting for delivery for long weeks and they'll be sending false information via emails just to get rid of you. They break their own regulations (available at their website) and ignore customer's attempts to vindicate their rights. They basically don't care about customer satisfaction. Once you've paid, you're of no interest to them. Never again. Not recommended.

I finally found my dream mattress in the Netherlands. Now i can go back to sleeping like a queen in…read moremy bed. I wanted a mattress that was thick,big and comfortable. We bought a Serta mattress here, because our options in Sealy were limited. However, Serta and Sealy is basically very similar in aesthetics and comfort. Serta and Sealy is one of the top manufactures for beds in the United States, so that works for me, and you will find their mattresses at the top of hotels in Europe too. I have completely enjoyed shopping for beds in the Netherlands, because it allowed me to experience some amazing customer service from a variety of stores. We found a really nice mattress shop in Amstelveen. If you are looking for a certain type of mattress, then it won't get any better then this shop. They have a lot to offer!

From the owner: We sell beds, boxsprings, mattresses and bedding of the highest quality. We carry only the top…read morelocal and international brands. Such as Serta, Vispring, Treca Paris, Auping, Caresse, Beka and many more. We specialize in luxury beds and custom mattresses. We can tailor a mattress ergonomically to fit your body type.

Wow, I was kind of impressed with the size in here. They have a reasonable amount of shops in here…read moreto browse through. It has everything you need regarding furniture, kitchen and bathroom items. I can't speak for the service for every shop but we definitely had a positive experience in the the furniture shop called Room 108. I was also pleased to see how much they upgraded the shops. The inventory improved significantly. The only con it's not an ideal place to dine for lunch or dinner. They have a few small sandwiches places but that's about it.

Wonderful shop to browse for ideas or shop for unique or sustainable furniture. I always say why…read morebuy cheap and unreliable furniture when you can buy sustainable furniture. Customer service is friendly and professional. The shop is busy but they are always open to answering any of your questions. It's definitely worth visiting if you are interested in adding some character to your place.

I've been a regular here for the past three years. It's about as unique an experience as I can…read morethink of. Although I seldom make a purchase I return to see what's new. There is eye candy galore. Much has changed for the better in the past three months. Today another Hungarian truck stood in front of the door ready to unload. What was he bringing? Don't leave without visiting Cousin Louis across the alley.