I could give you 10 different reasons why I did not do business with these people, but I will leave…read moreit to one main: 1) After I told them that I accepted the proposal and wanted to set a time, they said we could do it "in the next few days." I told them that I would be gone that week, and let's do it when I get back. So they said, "We pencilled you in for the week of Nov. 4. I told them that I have appointments that week, and "Could we do it after Mon. Nov. 12." No reply. On Tuesday, Nov. 4, I did my usual routine of taking my dogs to the groomer for a bath. When I came home, 2 large vehicles were blocking my driveway, and I could not park. No one in sight. Eventually, one fellow emerged from the gate to my backyard returning to the truck. He got the others to follow him--they said we are here to trim the tree, but they were waiting for a smaller lift because the one they had could not fit through the gate. I said, "Well, we were not scheduled for this until next week. "Uh, no. We have you scheduled for today," the leader said. "We will call and talk to the boss." "And when you call your boss, remind him that I still have not signed the contract to do this work. xxxxxx (the salesman) was supposed to come by yesterday to have me sign it." I said. So problem number one: the salesperson did not follow my scheduling requests, problem two: when they arrived they climbed over the gate and trespassed on my property and even unlocked another gate to go down to my dock, and left the both gates wide open. problem three: They were prepared to do the work when there was no signed contract. I could go on with much more, but this was enough for me to lose confidence in this company. If they are this slipshod in preparations to do the tree limb removal, then imagine how it could be with tree limbs over my house being removed. That's enough said.

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