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    Coggi James a MD

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    9 years ago

    Always has appointments available and very good with children. I wouldn't trust anyone else with my kids!

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    UnityPoint Clinic

    UnityPoint Clinic

    1.0(2 reviews)
    2.0 mi

    I have been going here since approx 1996. I LOVE LOVE LOVE Dr. Olmstead. BUT......will NEVER step…read morefoot in here again! I made an appt for on Mon. Feb 27th for at 4pm. I called at 3:45 to see if she was running on time and the gal who answered the phone said let me check. She came back on and said no she is at least 30mins behind schedule. So I said well I'm in the neighborhood but could run a couple of errands first then so I'll be there about 4:15 and she said fine see you then. When I arrived at 4:15 the gal at the front window check in told me I was late and that they had canceled my appt! She was rude and loud about it too so everyone in the packed waiting room was staring at me now. I explained to her that I had talked to someone on the phone and they told me Dr. Olmstead was running behind at least 30 mins and I said ok I'll see you at 4:15 and they said that was fine. She proceeded to treat me like I was lying, continuing to be rude and loud about it the whole time too. She said she had already moved others up into my spot. I replied how could that be when she was behind........? Then she said said rudely that she would have to get approval to add me back to the schedule. She got up and left and came back and said she could. BUT........then she proceeded to tell me rudely that I would be at the end of the appts now! So I asked her just how many did she put in front of me....then she responded, well only one. I said fine I'll wait. Finally at 5:15 the nurse came out and told me that there was still 4 more in front of me that I should reschedule! I said forget it. I just waited an hour for nothing I'll go some where else. BUT........would you please have Dr Olmstead call me. She said yes. Well either she never told her that I asked her to call me or she chose not to call me because as of to date I've never received a call. The gal at the front desk has NO business being in Customer Service! The whole I was waiting in the lobby every one could hear her on every phone call with patients and her rude tune/tone with them & their private business being discussed! It was horrible!! Unless you want to be treated like crap and that your time is not just as valuable and want every one to know your business...........RUN!!!!!

    EXTREMELY EXPENSIVE! Even with "good" insurance, a short visit during normal hours for my son cost…read more$110 since we just moved and didn't have a family doctor yet.

    Coggi James a MD - physicians - Updated July 2026

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