Just wanna say everything went great today. Had two fillings. Never even felt the needles. Also love the reminder. Dr Zace answered all my questions. So much appreciation. Thanks. read more

The absolute best!!! I called last minute complaining of really bad pain from a couple canker sores and Becky got me in right away for an appointment. Dr.Sheth and Barbra used a laser to zap them and I had immediate pain relieve!! Everyone at CDG goes above and beyond to take care of you! I wouldn't want to go anywhere else! read more

All I can say, is this place has very shady business practices. When calling to make my appointment, I advised the receptionist that we have MetLife Dental and I found them through that website. She said she would confirm my coverage with them, otherwise we would have to pay for the services up front and wait to get reimbursed. I've never had to do this before for dental care, so I asked her to verify our coverage before making our appointment. A few days later, I received a phone call that our benefits were confirmed and we were all set to make an appointment. They booked us about 2 months out. When making the appointment they wanted us to come in for a dental evaluation and then a second appointment for a cleaning. Due to our work schedules and my anxiety getting to the dentist's office, I requested that we schedule everything in one day. That is why we had to wait 2 months to get an appointment. We also took the time to have our XRAYs transferred from our previous dentist to their office. Nicely, I received a call from their office that they received our XRAYs. Everything went great until we arrived. When we got to our appointment, our XRAYs could not be found. They insisted in doing duplicate XRAYS, and I refused. Then they said they were able to find our comprehensive XRAYS, and would just need to do basic bite films and photos with the intra-oral camera, which I was fine with. The camera kept malfunctioning on the dental assistant. This whole process took so long. My husband and I were there for a total of 3.5 hours just seeing the dentist and reviewing our XRAYs. When the dentist was done reviewing our films and photos with us, he thanked us and said he would see is back for a cleaning!!! I told him that we made this PERFECTLY CLEAR - that we were to have everything done in one day. He said that it wasn't booked on their schedule that way and there was no dental hygienist available to complete our cleanings. He then started talking about self-paying for items, which I thought was strange considering we have insurance. When we went up to the front desk to check out, we were asked what our form of payment was going to be. I told her that we handled all of this when we made our appointment and that our preventative care is covered 100% by our insurance. She insisted that we pay in full and that she would give us a 5% discount if we paid the same day. I refused to pay anything, as I know that we are covered 100%. She said, "Well, we will bill you anyway and here is your bill". I was handed a bill that totaled over $800! My husband and I angrily walked out of the office. When we got to the car, I glanced at the bill and saw that they charged us for two tooth extractions!!! We were only there for an exam and bite XRAYs. I went back into the office and confronted the front desk regarding these extra charges. She played dumb and said, "That is strange, I'm not sure how those got on there" - she snatched the paper and printed me a correct bill and wouldn't give me back the incorrect bill. We left there - vowing to never return for anything at this practice. When I signed into MET LIFE Dental to re-check my benefits and claims to find another dentist, what I found was disturbing. They charged our insurance company for full comprehensive XRAYs, even though they were not done. I called the office, and again - the woman answering played dumb and said, "You are right - hmmm .. I'm not sure but will have this fixed. Would you like a call to confirm that?" - I told her absolutely. I still have not received a call from them and also reported this office to METLIFE for submitting a false claim. I hope this gets fixed and I hope anyone reading this will take their business elsewhere. It is a shame that offices take part in shady business and billing practices like this. Our high premiums are in part due to their incompetence and unethical practices. read more

We love this Dental Office! The Dental Hygienist and DR were so informative with educational hygiene and etc.! I've never has this great of an experience with any other dental practice as i did here!!!! I would recommended this Dental Practice for sure!! read more

I had a great experience here. I came in with a chipped tooth that my last dentist told me would have to be entirely replaced. The dentist inspected the tooth, explained why some options would work better than others, performed a painless procedure, and fixed the problem in two minutes. The staff was also super helpful, friendly, and patient while helping me figure out my new insurance. read more

Colchester Dental Group are more interested in establishing relationships with your insurance company than they are with you, their patient. I recommend looking elsewhere if you wish to be more than just a revenue stream. I don't know about you, but I prefer to have a personal relationship with the people who take care of me and my children. read more