I had no intention of selling my home until Anne and Todd educated me on the market in my…read moreneighborhood and the advantages of selling in a desired market. The process was seamless and they were a pleasure to work with. Not only did they sell my house at a sizable profit, but I received multiple offers over listing price in just 2 short weeks. Something I'm sure would not have happened without their coaching, support in staging my home and their marketing tools and plan. I will not only use them for the purchase of my next home, I would gladly refer them to any family or friend I have seeking to buy or sell.

DO NOT WASTE YOUR TIME as a seller with Jessie Jones!!!? Called staring her buyer would buy my…read morehouse at a reduced price and do home inspection for informational purposes only!!!! The clients wanted a quick closing!!! She promised that they would give the deposit to the seller for any reason that they were extremely interested and this would be the assurance that their contract was good !! That a young guy was buying the house only! Then a day later she sent an email with an expired financial approval letter that stated the father was buying the house for the son putting down the 20% down payment and cosigning for the loan. The contract did not say and the father refused to put informational services only!!! He was going to wire the money for the deposit in three days. MANY red flags!!! Then the story did a complete 360 from the original conversation. The father came the next week and changed his mind saying the 2 1/2 garage was too small??? Found out the gentleman had done the same thing the week before for a home in Hanover!!! He list the deposit there. He wanted to many small things repaired on the home in Hanover after he low balled them on the price and said the same thing info only!!! Your home is the most expensive purchase you make and maintain. It your investment and is very important to you. To be treated by a realtor in this manner is deplorable. WOULD NOT recommend

Our Mission Realty agent, Tamara, was carefully chosen to represent us in selling our home here in…read moreRichmond. We cannot stay overstate how professional, prepared and competent Tamara was, and the entire team at Mission worked in seamlessly and in sync throughout the process. Tamara showed up prepared, and made it all look so easy. She really went the extra mile for us all the way around. Highly recommend this agent and this group. We felt taken care of, more so than we would've been at a bigger agency. Outstanding customer service and a full service team!

In March of 2012 I referred the son of one of my best clients to Barbara to help him buy his first…read morehome. I wish I could have helped him myself, as his dad has been a repeat client for years, and very valuable referral source for me. But I am in Northern Virginia and he was buying in Richmond, too far outside my service area. As you can imagine, I was very careful with whom I placed the referral for this very important client, and I am so glad I found my way to Barbara. Joe's purchase was not your run of the mill transaction. He chose a home that, if I remember correctly, ended up having potential structural issues and appraisal problem. She worked SO hard, and I was amazed at the research and resources she had to try to overcome these obstacles. It was nothing like you see on HGTV, I can tell you that. As a veteran agent, it takes a lot to impress me, and I was impressed by her. The client also really liked her and had very nice things to say about her during and after the transaction. As it was his first transaction, perhaps he thought it was "all in a day's work", which, it is. And he was probably none the wiser to just how difficult it was from an agent perspective, since she handled each obstacle with grace and ease. But I can promise you that most agents would have let this buyer's desired home slip from his grasp without putting in nearly this much effort. Thanks to all her hard work, Joe has able to get into his first home and acheive the "American Dream". Thank you Barbara! I hope to have many more opportunities to send business your way.

Buyer beware!! Don't do it!! They will lead you into a money pit and not think twice about it!!…read moreShameful!! How do they sleep at night?!!

Buyer beware Journey settlement & the Hogan group Not the…read moretype of closing company that you want to use when time matters Journey settlement /The Hogan group Courtney commander & Angela BAUMGARTNER are Slow ,inefficient ,unprofessional ,nitpicking unorganized, more expensive then most , horrible Location no parking , And then on top of all that when you get there (after finding parking) you have to deal with a dis-shuffled awkward representative that is just barely got it together for you. Not the kind of closing company you want to use when time matters Just to clarify Mr Manager.your a lier! i didn't threaten anyone. The request of the settlement company had already been given to them more then once in two different ways. Because of Courtney's inefficiencies The paperwork that was provided Courtney said at the closing table that it was sufficient enough and that the buyer had no problem moving forward. Yet again in the ninth-inning Courtney came with the same request as she had already received one or two days prior to closing .

I rarely leave negative reviews, but after our experience, I feel it's important to share…read more We rented from this company for eight years. Throughout our tenancy, communication was often poor. It was difficult to get responses when maintenance issues arose, and after moving out, communication regarding our security deposit was also lacking. We asked questions about the deductions and never received complete answers. We worked hard to leave the home in good condition. The house was vacuumed and generally cleaned, and my husband mowed and maintained the yard the day before we moved out. We expected some routine cleaning after eight years, but we were shocked that only about $600 of our approximately $2,000 security deposit was returned. Many of the deductions appeared to us to be for normal wear and tear that naturally occurs after an eight-year tenancy. We were also charged for landscaping even though the yard had been maintained before we turned over possession. Our experience left us feeling that the deposit deductions were unfair and that our concerns were not taken seriously. Because of the lack of communication and how our move-out was handled, we cannot recommend renting from this company. We encourage prospective tenants to thoroughly document the property's condition with photos and videos at both move-in and move-out and to keep records of all maintenance requests and communications.

JFP is a great agency for buying a house In the Richmond area. Our agent, Logan, was great, and the…read moreprocess was seamless. However, (and the reason I'm only putting 4 instead of 5 stars) is that they will try and push you towards their "preferred" businesses for title, warranties, etc. Just be cautious is all I can say. Please don't make the same mistake we did, and do your research into these companies. It's not exactly clear what kind of partnership, agreements, or kick-backs they may be getting for pushing them. The decision is, of course, always up to you as the buyer. Shop around, compare prices, read the small print, and when someone at the agency hands you a paper to sign saying this is our preferred business for x,y, or z, tell them you're going to shop around first. On that note, Cinch home warranty (their "preferred" or "recommended" warranty service) has been an absolute nightmare riddled with incompetence to deal with. A proper review of that scam will be put on their respective sites and the BBB, but for JFP, it should fall on them to recommend the best, not just their partners, especially to new, first-time home buyers. Again, stay far, far, far away from Cinch for your 1st year home warranty.

Tired of realtors that only care about selling you the first house you might like? We don't settle…read morefor those... Choose Deb! She has been my agent for the past 15 years and I have done 5 different houses with her (buying and selling). She has even sold and bought houses with my family. The thing about Deb is she cares about you and you being happy. It might take a little longer, but she is patient with you and sets up multiple listings if that is what is needed. For example, my husband and I thought we wanted to live way out in the country with lots of land. Deb showed us several really nice places but could tell it just wasn't meeting both of our needs. She guided us back to look in another area and in 6 months we finally found our perfect home!!! We were never pressured or told you better jump on this quick like some agents do; she would just ask us questions and allowed us to process. You can't go wrong working with a seasoned pro like Deb Orth!!!