This Real Estate Agent is a tool. He was representing a seller whom I purchased a Condo from and…read morerefused to give me an actual key upon taking possession.He was extremely rude over the phone and highly unprofessional. Definitely suffered from business short-sightedness as I will not use him for buying or selling in the future, nor will I recommend him to friends and family. There are plenty of Realtors out there just search here on yelp for those with good reviews ------------------------------------------------------------------------------------------------------------- 20/09/2013 - Update to address Realtor's comment below: - Your seller did not agree to my best offer for furnishings then changed his mind on possession date after I had already purchased furniture. I had every right to refuse this last minute none-sense proposition. Also, It is your job as a realtor to relay information between me and the seller, you get paid to do this, it is a part of your job description, you cant possibly expect a pat on the back for actually doing what you get paid to do? - Please do not make false claims regarding the lock being keyless, it was a regular lock with a keyhole and a battery operated number pad. You including just a pin code for the key release was highly unprofessional and quite unacceptable by any standard, even other realtors from your own office agreed to this while I was waiting at the secretary desk. I am sure you know that batteries die jakie, and when that happens, and there is no physical key to unlock the door, things can get quite horrid. I ended up replacing the lock myself which costed about $200 dollars. If you are serious about making things right like you claim, you can start by reimbursing that cost and I would be more than happy to post an update to this effect. Also, you did not provide the stairwell key which I had to get cut from the condo association for a fee. I hoped that you would have posted a simple honest apology but all you presented was reassigning of blame and a case of failure of taking responsibility. I hope that you can learn from this experience and better yourself as a realtor and also as an individual. Lastly, I wanted to apologize for the name calling in my initial review, I was quite displeased when I wrote that as anyone would have been in my situation. ------------------------------------------------------------------------------------------------------------- 03/10/2013 - Update to address Realtor's comment below: -The bank did not agree to add the furniture to the deal because they felt that it didn't add value to the property. I made your client a very reasonable cash offer which he initially declined then later agreed to on closing day, after I had already purchased furniture. No one asked for you to represent me Jackie. However, it was your responsibility to relay information to your client. I'll agree with you that my realtor was semi-useless but dealing with me instead of him on some occasions did not mean that you were representing me. - I know you're trying to save your reputation but if you're going to make false claims to accomplish that, at least make sure they're reasonable. I chat with tenants all the time and they regularly use keys to unlock their doors as oppose to using the number pad because it saves the battery on their locks, what you are claiming is completely false. I went ahead and purchased the same lock because it cost the same as re-keying the existing lock and it came with two keys! I am not sure why your client didn't provide you with a key but you should not have allowed him to get away with this for the sake of protecting his reputation, and yours. -My agent paid a portion of my legal fees as part of an agreement that me and him had when initially deciding to work together. This had nothing to do with you or the key. There is no documented proof, the battery in the lock simply died and I had no key to unlock the door with. Luckily, someone was inside so they helped unlock the door otherwise I would have had to tear it down. I bought the lock from the home depot and changed it myself. The $200 covers the cost of the lock, no labour. I am a reasonable person so that was all I asked of you. You should be getting an E-mail from me soon in regards to this. ----------------------------------------------------------------------------------------------------------- 06/02/2014 - FINAL UPDATE Contrary to what this realtor wrote below about making things right and covering the cost of the lock, in the end he did not provide any compensation. He wasted my time by getting me involved in a pointless exchange of emails, after which he "changed his mind". I am sure that his intentions were always to make it look like he was doing the right thing without actually doing it but I thought I would give him the benefit of the doubt. Anyways here you have the final verdict, I hope that this helps someone.

We decided to contact Jakie Ng when we noticed that he was successfully selling units in the condo…read morebuilding that we lived in. Our unit had been on the market for a year prior, we took a short break due to the stress of it all, and bit the bullet and relisted - this time with Jakie. Jakie was very quick to respond and meet with us. He came to our home and explained the process, he was honest and direct about what steps we would need to take to sell our home. We really appreciated hearing things that we had not heard about our condo before (specifically, little things that we needed to do to make our condo more appealing), so we knew we were in good hands. We got to work, and eventually made the decision to list with Jakie - throughout the whole experience, he was responsive to our questions, efficient, and professional - providing insight and knowledge along the way. There was never a time throughout the process that we felt ignored. It is very clear that client care is important to Jakie, and the ability to read clients and provide them with solutions to their problems is an valuable and rare skill - Jakie understands this, and posesses this skill. Despite the covid pandemic and slower market, Jakie ended up selling our condo in a matter of a couple of months, I am still a bit shocked at how fast everything went as I type this. From the first meeting, to the negotiation process, to the end of condition removal, it has been a pleasure to have an expert like Jakie on our side. If you are looking for someone who is honest, professional and capable - someone who will explain the process to you from start to finish, and make sure that everything goes smoothly throughout, then I highly recommend Jakie Ng.

I always thought realtors were shady and only in it for the sale, and some are but then I met Kim…read moreMurrell. The came highly recommended from all the way in High River Alberta. Being from BC I am use to a different style or realtors. Kim is an honest realtor. That is the best way to say it. She helped me find a place as if she was finding something for herself. She was considerate and thorough. Very keen on details as she caught many minor things even the seller's realtors has missed. She tells you what you need to hear but not always want to hear. I will for sure be using her services again soon.

Because of my job, I have bought and sold too many homes in 3 countries so have dealt with many…read morerealtors. Trisha is the best realtor we have had. We were very worried because this was the beginning of Covid. Trisha was very communicative and her market and marketing savvy was exceptional. Thank you

Trisha is an exceptional real estate agent. Not only is she patient, she is extremely…read moreknowledgeable, personable and persistent. We were in the market to buy land to build our dream home. We started looking in subdivisions, then decided we wanted to buy out of a subdivision. We started looking for 2 acres, and landed on 5 acres. Throughout our journey Trisha was present, and available to look up listings, go on site visits, and talk to other realtors all in an effort to find the best acreage possible for us. WELL WE FOUND THE PERFECT ACREAGE! And, even after the offer was complete and accepted, Trisha went above and beyond to find information regarding water and other services available to the property. I would highly recommend Trisha to anyone looking for an acreage or a new home. She is hands down, the best realtor we have ever had. Larry and Lynn

I find that customer service is a tough thing to receive now a days. After working with Jessie on…read morethe sale of my condo I am absolutely blown away. I previously put my condo up for sale and didn't really have much luck, the pictures were dark and did not show it off to the best it could, the realtor did not really seem to care or help me out too much. I felt as though I was low on the radar. I decided to go to the google machine to see who were the top realtors in Edmonton. After looking through the top 10 I saw the information on Sara Jessie Real Estate. The photo alone drew me in to see their website as some of the others had nothing by their name. I got a really good first impression by their website and decided to contact them. I received a response before the end of the night saying Jessie would call me the next day to talk. She let me know that they specialize in condos which was great news for me as that was what I was trying to sell. We set up a time to meet and she came well prepared with a kit to help de-clutter the space. She gave great tips and was very professional while being very warm and easy to talk to. She had a professional photographer come in and take the photos within a couple days of signing the papers and the pictures were amazing! She was great at keeping in touch with me and letting me know what was going on. Tara was the contact that I had to discuss showing and such with, she was absolutely amazing as well. 100% loved working with her. My sale was not an easy one and Jessie worked hard to get me what I wanted and also try to make things as smooth as possible. It was a stressful time and she made it not as bad as it could have been. They also provide a cleaning service for when you move out so then you don't have to worry about that! What a great deal! Both of the ladies offered to help in any way they could and were just a pleasure to deal with. I did not get the chance to work with Sara but I am sure she is just as great. Hands down would recommend this group of amazing women to anyone. I have never felt so taken care of and cared about, it was not about the money as paying for their services was never a concern to me because they have given so much added value I am absolutely amazed. Kind regards and many thanks, Ashley

We new as soon as Jessie met with us to discuss the sale of our property that we had been referred…read morethe the right Realtor .Jessie is a very qualified young professional and is top notch at what she does . She sold our property within days and was available at any hour of the day , night or weekend to answer our questions or to move the sale forward .She definitely goes above and beyond what is required and it shows . Mark and Brenda L.

Cheryl served as my real estate agent on a condo purchase in Edmonton (Oliver region). My main…read morefocus was on getting value for my dollars on the purchase. She effectively used MLS searches and historical pricing to illustrate which condominiums were asking for new high points, and which were bargains. She demonstrated excellent economic acumen throughout the process. She is extremely quick at responding to emails and phone calls. She worked effectively with mortgage broker, mortgage lender, lawyers and the buyer's agent. I would use her services again.

My experience with Kristin for the recent purchase of my home was nothing short of exemplary. Her…read moreprofessionalism, keen real estate and current market knowledge, combined with the ability to negotiate, set her far above the rest. She advocated and delivered on all of my requests, gave pertinent advice on the options available and was extremely detailed in her delivery of the administrative documents. The transaction went seamless in a very competitive and fast paced market. I will be recommending her to anyone I know buying or selling their home.

TERRIBLE EXPERIENCE!!…read more I've written maybe 2 or 3 reviews in my lifetime but this one is worth my while. We had a really bad first home buying experience with Donna Choucair with Remax Excellence (oxymoron?). Everything started out great, but as time went on we began to have feelings of concern, which turned into real concerns over real issues. Read on. The first red flag (that I didn't think was an issue at first but I was clearly mistaken) was that although I was her client, she had a long standing business relationship with the seller. We retained her with this knowledge trusting that she would act in good faith and fulfill a "feduciary duty" to us as her client. Turns out that I was third on her priority list behind precious number one and a regular customer. Any specific wishes or changes requested in the early stages of the process were met with resistance and stubbornness - and this is stuff that was trivial for the seller but meant something to us. It wasn't long before we realized that we were going to have to be strong headed with her to get what we wanted. This is when the trust started to break down. Her attention to detail was seriously lacking throughout the process - incorrect dates on documents, very poor grammar and spelling - to the point where I sometimes couldn't make sense of her communications, conflicting and ambiguous contract terms, incorrectly negotiating for the wrong type of flooring in the house we were purchasing (even after given specific instruction of what to negotiate for, which I then followed up to confirm that she had negotiated for the right thing!! Not so.), not getting back to us on important details, and most egregiously of all, mislabeling the purchase price of the home by $100,000 on the contract!! You read that right. One hundred thousand dollars. Luckily it turned out to be $100k less than what I intended to pay for the home so all of a sudden I had some bargaining power to have the flooring issue corrected. However, as if she was working for the seller (**see "long standing business relationship with seller" above**), she advised me to sign an amendment to increase the purchase price back to what had been originally agreed but not not to correct the flooring issue in the contract. If I had acted on her advice, I would have completely decimated my bargaining position and ended up with a house that I wasn't satisfied with. It then took 3 days, a whole lot of back and forth with her and my lawyer, and a whole bunch of stress to get the contract corrected where everyone was satisfied. And I'm sure the only reason that I got what I wanted out of the deal is because I happened to have a $100k gold carrot in hand. There must have been 3 or 4 revisions of the contract amendment - she couldn't seem to come up with an unambiguous and clear contract that didn't conflict with previous amendments. It was a serious struggle just getting something in writing that actually made sense. During this back and forth process, she decided to start a conversation about how I should "trust the process" and let her do her job. Did I mention this was after I was advised, by my realtor who has a fiduciary duty to me as her client, to sign away $100,000 and agree to terms I was unhappy with?? Hmmmm. She then proceeded to yell at me over the phone and inform me what a picky client I was and that I was "impossible to please". Somehow, I think she may have forgotten that I may have been the only reason that she would have actually gotten a paycheck in a month where Covid hit hard, oil prices tanked and house sales dropped off a cliff. After the sale was closed, I didn't hear another word from her. No thank you, no guidance through the rest of the process, nothing. Total radio silence. She didn't even show up on the possession date for key transfer. Very unprofessional in my opinion and very disappointing. The very reason I hired a realtor in the first place was for guidance through a process of which I was unfamiliar and to avoid stress and issues like this altogether. Turns out with Donna, I was wrong.

Look no further, Donna is the agent for you!! We were first time home buyers and new to the whole…read moreprocess, Donna ensured we were kept in the loop every step of the way, and was available to answer our many many questions anytime of the day. Donna has gone above and beyond for us and we cannot thank her enough. We were put in Donnas direction when she helped my sister in law purchase their house, her best friend purchase two homes, and her other friend purchase a home as well, we knew we were in good hands after they had amazing experiences with Donna!! Donna will make you her priority and she is very active throughout everything, she will make sure everything is going smooth and if not she handles it professionally in a timely manner, to ensure everyone is calm and happy. Lord knows the home buying process is a roller coaster, Donna makes sure you are comfortable and in great hands!! Highly highly recommend Donna Choucair!

My husband and I were looking to renew our mortgage and get some extra cash to pay off some small…read moredebit. We were not happy with our current bank Servus Credit Union... in the past they were great credit union but things change in time. Looking for something different I googled mortgage brokers in Edmonton and came across Jason Scott Mortgage Broker. I made a call he answered right away( super great start) within 5 minutes on the call I knew Jason was a professional , smart and knew his business. He answered my questions and gave me advise. Jason sent me an application while I was on the phone.... so great. Once finished filling out application Jason sent us E Docs to sign online so easy. Didn't have to come into the office or, take a pic or upload pics to send back etc etc again couldn't believe how easy. Mortgage offer came back... great rate, great terms and cash to pay off debits. Just what I asked for. Jason and his assistant Ramzie were amazing, from start to close. They answered any call I gave them right away, no answering machines WOW, are you kidding me. It really was hassle free in this day and age. Day came for the mortgage to transfer. We got to choose what bank we wanted to meet at... easy breezy and the Mortgage Specialist from Bank of Novia Scotia was on time ,friendly, and fast. We even didn't have to pay legal fees from a law firm for closing costs. Everything was included, as an added bonus we were reimbursed our money back from the home appraisal we paid for at the beginning and asked if we needed a line of credit, such a wonderful great experience! I cant say enough. I highly recommend Jason Scott and team. If you are looking for a mortgage broker stop looking and call Jason Scott. I am a Travel Consultant and I know 5 stars places. Jason Scott is a 5 Star Mortgage Broker that you will love. My husband and I sure did. Thanks Jason & Ramzie you were awesome ! I will recommend you to everyone. Warmest Regards, Susan & John Taylor Edmonton, Alberta.

Jason Scott and his team are amazing to work with! As a first-time home buyer, they went above and…read morebeyond expectations, answering any questions I had along the way. I don't usually write reviews but their stellar knowledge and experience forced me to write a review. You can be assured that you will be getting the best mortgage rate as he got me an amazing deal, where other mortgage brokers could not. If you choose Jason, and his team you would be in great hands as they work countless hours to work around your schedule and respond to you promptly.