So grateful for this place! We got our brother back and he is better than ever! Only home that's…read moreever worked!They care and they care genuinely. They provide medical supervision, counseling, and wellness activities to support residents in their recovery journey. A personalized approach to care. Also, the person is not just a box to mark off but a future to see succeed and grow. The staff is helpful and gentle! Thank you for all you have done! Healing happens here!!

From the owner: Nested right in the heart of Akron, OH, our treatment center is equipped with professional and…read moreknowledgeable professionals who are dedicated to getting you on the right track as quickly and effectively as possible. We offer services to both men and women throughout OH and we have the resources to ensure you get the help you need for chemical dependency and mental health issues.

They'll get you in quick for an intake...then wait till the end of the intake to say there's a…read morewaitlist for talk therapy and it'll be a few weeks. Even though I specifically stated I will not be requesting medication from this facility and I was only there for talk therapy, the drug test was mandatory and by even questioning it seemed like a problem. Conveniently enough, the intake appointment is with one of the people who prescribe meds, not provides talk therapy. When I said again I wasn't there for meds, only talk therapy, as I stated since the first time I called there, it's like it was brand new information all over again. It just feels more like an assembly line and not a place to get quality individualized care.

4 months to get a call back to make an appointment. Not even a call prior to say how far out they…read morebooked

Was turned away for a bridge and told I should go to the emergency room if I get sick.. The staff…read morekeeps changing it seems every month. Im beginning to see why...

Constant continuous staff change is ridiculous. You never see the actual prescribing doctor in…read moreperson but via Skype so he doesn't know you personally. But he will make decisions on your case without even knowing you. You have one person telling you to do one thing and then another person penalizing you for doing that thing.

The staff (most of them, especially the aides and nurses, and the therapy team) are amazing, nice,…read moreand kind. It's the management that's horrible..... They have been unfairly trying to throw me out for so long, finally this weekend they resorted to sending me to the hospital for a blood clot that was getting bigger and then call the social worker at the hospital and tell her not to bother sending me back. All because they refused to send the correct paperwork to my insurance. And this comes after one of the social workers threatens me with physical removal and gets about 2-inches from my face... And also they try to Stage a illegal home inspection at my Mom's house when it's clearly the duty of the therapists to do that and they have nothing to do with it..... I did nothing at all to deserve this treatment i was always nothing but nice and respectful to all the staff and the aides and whatnot and everybody got along with me.... So yeah if you wind up going here don't bother defending yourself because this is how you'll be treated if you do. Also beware that some of the aides here are abusive ( one of them left me nude in the bathroom and covered in excrement) and some of them will lie on your chart and say that you did more than you can actually do.... Thank you for listening. I also plan to forward this on to the health Department.

I am a court appointed guardian of a gentleman in Baths memory care unit. I received a call from…read morehis nurse three days ago. My ward was unresponsive and paramedics were called to administer Narcan. I requested details of the incident but received no return calls. I went into Bath yesterday to check on my wards condition and to ask questions. Again, no one knew anything about the incident. I've called and asked for the administrators name and I went in person to the front desk requesting the name but no one knows the administrator. Strange! I had the finance woman's email and I did email her to pass my email along to the proper department. Why doesn't Bath have Narcan on hand? I can buy it at the drug store. I've requested drug interactions in the past. Most residents are on numerous meds. I need to know what happened. Today still no response therefore I had to file a nursing home complaint with the State and I had to call the Ombudsman at Area on Aging. If someone had simply returned my calls I would not have had to report to these agencies to get answer's. Also I checked Medicare.gov. This home has a ONE star rating on Medicare. Gov. The 3.5 rating on their home site is made up of several employees giving them 5 stars. Not residents or their families. Please do your research before placing your loved one at any nursing home. My ward was already placed here when the court appointed me as his Guardian.