I can NOT be the only person who feels this way about these large conglomerate pharmacies who trick…read moreyou into thinking because a computerized VOICE takes your order, and affirms in advance that you have nothing to worry about, and your prescription WILL be filled. Yesterday I started to lose my temper, today I treated the pharmacist so badly, I'm embarrassed. But here's my point; I cannot think of one time that I've been able to walk into a Walgreens (CVS, Rite Aid, etc.) AFTER being told via text message, my prescription is ready, and have everything simply go smoothly. There's always a problem, it's NEVER ready, and the price is constantly changing. I have to take a drug that's extremely dangerous. In fact, if this medication is abruptly taken away from me (after using it for over 27 years), I could die. So, I assume any and all pharmacists ALSO know this. Yesterday I went to pick it up, dreading every second I waited until I was to pick it up. At the counter of Walgreens on Fredrickson Blvd. Portsmouth, a pharmacist actually looked me in the eye, and said they were completely out of stock. Not only was this Walgreens, but all the Walgreens in a 50 mile radius was also completely out. THAT HAS NEVER HAPPENED. My next thought was; 'I need to get to an emergency room. OMG how could this be happening?' She goes on to tell me that I should start calling pharmacies OTHER than Walgreens because as far as she knows it won't be until mid OCTOBER, that they will have this drug back in stock. In a daze, I'm completely outraged that I HAVE to call around, that I need to hunt my prescription down, by calling random drugstores, I think to myself, Why didn't they tell me this when they first ran out? Why did they put me in this dangerous situation. And when I say dangerous, I'm not exaggerating. So I remembered how much I love to use Mom & Pop businesses in my community, I flipped open my local YellowPages and the very first druggist I saw, (Drug Center Pharmacy),was still open and they had my medication . Wow, so I didn't have to expose myself to COVID-19 last night in some random emergency room. I was so relieved. I knew they were closing, and I didn't want to hassle them with the "Drug exchange " part. So today I called Walgreens and after waiting on hold for over 13 minutes, I told the pharmacist I found a drugstore and they have my Rx. I began to give the man the phone number and all my information, when suddenly he interrupted me and asks "WHAT'S THE DATE OF BIRTH?" I tell him. That's followed by, "Okay, if you can have THEM give us a call..." I lost my mind!! "YOU WANT ME TO CALL THEM BACK AND HAVE THEM CALL YOU, give me a break." "I can't give you a break ma'am, it's Virginia State law, blah blah blah" Wow, I'm not even a human being to this man. And when I really realized that, I told him he just lost a customer. But something tells me, he really didn't care. And he probably gets that A LOT! EERRRRR! Makes me so angry And I'm easy going, it takes a lot to push my buttons. So if anyone is STILL reading this, and feels anxious about these places like I do, I have some good news. In Portsmouth (a stone's throw away from that Walgreens) exists the sweetest Mom & Pop's true Drug Store, called, 'DRUG CENTER PHARMACY'. I promise you, you will be treated like a person. No lines, and no waiting. Oh and they also DELIVER!! That's right. Free delivery. A beautiful girl name Ariana, helped me. She even listened while I spilled my anger over what had just happened. I'm never going back to Walgreens, CVS or RITE AID, again!

They always have what I need and it's cheaper than anywhere else. There's almost never a wait. The…read morestaff is always pleasant.

I stopped by the Harris Teeter Pharmacy recently to get a prescription filled and I was pleasantly…read moresurprised by the customer service that I received. The staff was friendly and helpful. They answered my questions and offered suggestions for some OTC (over the counter) stuff that I was considering. If customer service is important to you, check out the Pharmacy at Harris Teeter on Greenbrier Parkway, you'll be glad you did.

Avoid this store for bakery items if you can…read more Came here at approximately 8 pm, during which time they had no more baguettes available. Apparently they didn't make enough. I spoke to the deli team member who said there would be fresh baguettes in the morning when the store opened. The store opened at 6 am. I arrived at 9 am looking for baguettes. None were made. The bakery said they don't start baking them until 10 am.

I have been going here off and on for the past 58 years. I went to pick up a prescription on…read more12/27/25 and the price was 81 cents. When I said I was using cash, the price went up to 85 cents. I had plenty of pennies but nope, they round up no matter what. I don't think that is very fair business. Others I have gone to knock the price down to the lowest non penny denominator. They do have a very nice "fountain" with delicious limeade and some cool items for those who want to shop there. UPDATE!!! Randi from Irwin's actually called me moments after I posted the review. She explained they did in fact round up when they should have rounded down. Therefore I have changed my stars and am very impressed that they called asap and offered to reimburse the change. Thank you Irwin's.

LONG WAIT FOR 2 SANDWICHES ! BLT had extremely overcooked bacon - hard to eat sandwich b/c bacon…read more"bits" (rather than strips) fell out of the bread, crumbled. Wait Staff not very welcoming - flat expressions, not real helpful. Staff seemed more focused on Phone Orders & Delivery pickups. Cook seen watching TV vice focusing on grill. VERY DISAPPOINTING - hope quality & customer service improves.

The name has changed, they have recently been bought by another company. The staff is top notch…read moreand friendly, the lobby is sleek, clean and modern, it doesn't look like a typical pharmacy.

If i could leave 0 stars i would. The store its self is amazing and the employees are great and…read morefriendly. However, the pharmacy needs to do better. I usually get my prescription filled at walmart but my Dr sent it to harris teeter due to it being cheaper on goodrx. Ive had a lot of miscommunication with my office and the insurance so i was calling to make sure it was actually sent and if they received it (i've been trying to get this prescription for a month). I also prepaid online. When i called the pharmacy i was immediately met with hostility and disrespect. I'm non confrontational so i just gave her my information to figure this out as best we could. She told me it would be ready later on in the day. The website was still showing it was not ready so my mother called to see if it was glitch or if it was ready. My mother was then met with disrespect. My mother, confused, asked how do you know who im calling about? because she didn't even answer hi how can i help you who are you calling for date of birth none of that. just "im literally putting the sticker on". Anyways, we get there, i'm showing them that i prepaid, they are telling me that it's not how it works and that im wrong and i still need to pay. they are completely closed off to the fact that i did in fact pay online and in today's day and age it is COMPLETELY possible to do. she mocked me, she was disrespectful and then when proven wrong she was nice. but only after. It's unprofessional, i've never been met with this type of attitude at a pharmacy. Due to this i will never be getting it filled again here, ill pay the difference to avoid the type of hostility and anger from these two individuals. One who was not even wearing a name tag.

Why did my friend pick up her prescription medication from this grocery store?…read more Harris Teeter (along with Kroger) are linked with bp gasoline. If you spend a certain amount at these grocery stores - pharmacy purchases included - you can reduce the price of your gasoline by up to ten cents a gallon! So - that's why (if a Harris Teeter is near you) get your medication here and save on your gasoline bill!

We are returning to using the pharmacy after our 2 Rite aid stores closed. HT pharmacy workers were…read morewonderful in getting our records transfer. Ordering refills with the automated phone line was awesome. Highly recommend

Sandra at the pharmacy was a godsend the other day!!!! Absolutely epic customer serviceread more

I love the fact that we have a satellite pharmacy. They recently updated their computer system…read morewhich is causing long lines and delays. Like anything it takes a while for a new system to work the bugs out. They'll figure it out so in the mean time try to stay patient.

Now located across from the Post Office, the pharmacy moved out of the main complex where the food…read morecourt and BX is and became a satellite pharmacy, with a drive through and ample of parking. The old pharmacy was extremely archaic and was not comfortable, it was tough seeing some of our vets and handicapped folks standing for a long time without a chair to sit on. So, I'm super glad there is a drive through and seating inside to avoid such instances going forward. Refills and Prescriptions: Services include processing prescriptions from military providers at Langley, Fort Eustis, and Naval Medical Center Portsmouth. They also process prescriptions from civilian providers and all refills. Drive Thru: Be warned, the drive through is ALWAYS busy, especially between 10-2! Pharmacy hours are 8-6, patients must be checked in 15 minutes prior to closing time.

This is a lovely little pharmacy that reminds me of the ones you'll find in small towns and in…read morePuerto Rico. The location is pretty convienant being on a corner in Old Towne's High Street. The sign is kinda of small so you might have to take a double look and the name has also changed to Good Neighbor's. The inside has all your small items needs and theres also a tiny pharmacy in the back. They sell your typical snacks and candies found in other convience stores as well. I haven't used their pharmacy but I would if I was in the area because the people here definitely care about their customers. I came in here to fax some papers since our office fax was down and I needed these to be sent ASAP so I was refered here by the Portsmouth Library. The fax service is in the back and I was attended to quickly. The ladies there are super nice and caring. The people who were getting medicine seemed to get their prescriptions filled quickly. Overall, if I lived in the area this would make this my go to pharmacy because the people and service is great!

This is a great local pharmacy! The staff is so friendly!! If you live in the area I would suggest…read morecoming here over other places! They fill prescriptions very fast at a reasonable price.