I had an account with First Harvest (CD), after it matured they charged me a monthly inactivty fee…read more I told them that I wished to close my account. Their response was that I could not close and my inactivity fees would to continue to accrue until I paid them. Stay way away.

No longer operates like a credit Union. I've had multiple loans with them, have excellent credit…read moreand a good repayment history with them. It was an auto loan. Got a letter in the mail saying it was declined, no phone call. When I reached out they had someone call and when I called back that person wasn't available. They had my income wrong, but the lack of service and empathy from the rep was notable. The service as big banks is better. Since the new management came in, it's just not the same place.

I wish I had checked the BBB before trusting TruMark. If I had, I would've seen that I'm not the…read morefirst person to lose money here and get shrugged off. My experience isn't unique it's part of a pattern. TruMark has shown a habit of not protecting customers' funds and not caring when serious harm is done. If you're considering banking here, check the BBB reviews first and ask yourself if you're willing to risk your life savings on a place that treats customers this way.

It took them ten days to return a call to open an account. Is this the way to do business?read more

Wonderful customer service. Lady at the front desk was fantastic. Helped me deposit a paper check…read morewith ease

Philly finally got a branch location so I don't have to go all the way to Cherry Hill. It's a very…read morenice new building. Everyone was very welcoming and helpful with what I needed to get done in a timely matter

Good location in ever-busy Deptford…read more People were all following protocol at the ATM with CORONA, thankfully!

My experience at this bank was somewhat odd. I walked in, and there were several people behind the…read morecounter, maybe three or four. One person was handling all the drive up customers, while another had a window open for the customers inside. The other people behind the counter were sort of just walking around. One was clearly a manager. Instead of opening a new window for the line of people waiting, he walked out from behind the counter to ask people in line if they wanted water. It was a hot day, but I would have much rather finished my business faster and gotten back into my air conditioned car. Another employee stood by the door and said goodbye. Overall customer service rating: friendly, but poor. The lone woman working the window was friendly, helpful, and quick.

Get a family member or friend to get you referred in & become a member!…read more I got a cool $50 to join, via a friend / current member. There are great, low interest rates - no fees and many referral perks. You can tap ATM's 12x/mo without any fees. Only 3 tri- state locations but hardly anyone banks in person anyway any longer. Kelly, who helped me finalize my account, was cute, helpful & friendly. Of course the have their own app.

I don't understand why they need to put a 'hold' on a $500 check... especially since I'm a member…read moreand the check was from a corporation. Aside from that things were ok.

This isn't just for the bank because you actually can't call into the bank. However, this is for…read moretheir customer service. The only people that you can contact on the phone. They get you in acting like you're going to get a low interest rate on your car loans, they tell you interest rates from like 3.5% of 17% however they can't even tell you what criteria needs to be for what bracket of interest rates. I've never taken out a loan where they couldn't tell me what criteria you to meet to see if you even wanna do business with them. Technically you could have perfect credit and you can meet all the criteria and still get 17 percent interest rate if that's what they want to give you. It is a scam. Stay away from them. They lure you in on false pretense and then can't answer any questions which as a financial Institute they should be able to answer all questions. A car salesman could answer more questions about finance than their own financial institution can answer. They lost my business on that. Could've made a lot of money off my loan, I've been with the banks and their credit cards for over 15 years, I have a personal relationship with finance as well. So this leads me to believe that they have under trained staff. Ignorance is no excuse. For anyone who's reading this, in case you are unaware, as many people are, when they run your credit if you decide to not take out a loan with them, it will drop your credit by 20+ points. If you don't take the loan, it looks like you've got denied. Therefore them not being able to answer your questions properly could result in you dropping into a credit score bracket that you won't be able to get lower interest rates because they suckered you in. If you want to Bank with them, they aren't so bad they have benefits other banks don't have. But it comes the cost because there's only one location in the entire state of New Jersey.

I have been banking with Navy Federal Credit Union for 20 years and this branch has always given me…read morea top tier experience. The branch itself is clean, well organized and clearly marked for the service you are looking for that day. You are always greeted by a friendly rep at the door to ensure you're heading to the right place or getting an appointment if you aren't sure. From mortgages to car loans or other banking needs, the advisors are always incredibly patient and knowledgeable. They understand your needs, provide advice or feedback, show you the numbers and potential alternatives, and then set you up for an easy checkout experience. I could not more highly recommend NFCU and this Cherry Hill branch!

Dian and Bob Dees were absolutely the Best! Their patience, understanding and knowledge exceeded my…read moreexpectations. Thank you to the both of you!!

The Notary Public lied to (Deborah Ragone). Stated that in order to have a document notarized, I…read moremust be a TD customer. Which raise the question what else do they lie about or hide? This is what the main branch indicated to me. I've had numerous documents notarized prior to this. Never was lied to. In addition, I'm a Notary Public. ---------------------------------------------------------------------------------------------- You do not need an open account to use notary services, although non-customers must bring the document and proper identification to the notary to determine if the document can be notarized. If you have any further questions related to this topic, please reply here. You can also call 1-888-751-9000 to speak with a Customer Service Representative 24 hours a day, 7 days a week. For your convenience, it's never been easier to find answers to common questions about your account and TD services at our Help Center online at https://www.td.com/us/en/personal-banking/help-center/. -Jared TD Bank Digital Specialist

I was recently in the branch in Woodbury NJ on Delsea drive to very my business account I opened…read more There was a nice woman helping me but she needed to confirm with the branch manager some information. He comes out, doesn't greet me, answered her question and just kept walking. Very dismissive and uninviting. I have been with BOA for man years. The mans name is Ed. The woman helping me had to go to him to ask him the same question again. He was in plain sight and very dismissive as if he didn't want my business. Subsequently I will never return to that branch and he alone has me questioning if I even want to deal with BOA anymore. For my day time job I have to deal with TD bank daily and I'm 5 years I've never been ignored by them like I was by home today.