Unfortunately, due to the rising costs of gas and groceries, we pay our mortgage towards the very…read moreend of the month it is due. I had called to talk to them regarding my payment, and was told because the last day of the month was On A Sunday that I had until 1059 Eastern time the next business day to make the payment, well that wasn't true and now our fico score took 120 point nose dive . When speaking with them after seeing this, the woman on the phone proceeded to tell me that our payment was 32 days late. Which I don't agree with, but doesn't matter. They don't care, like a lot of big corporations, knowing that Americans are struggling they don't care. By the way, this isn't the only negative experience I've had with this company. I wished our mortgage hadn't been sold to them.

FM acquired my loan from Wells Fargo, where I previously had no escrow issues…read more After the transfer, I noticed that fm failed to include escrow, and claimed that they could not locate my taxing authority. (The two lenders before them had no issues) I made several phone attempts to resolve the escrow situation. Each call ended the same, "we will conduct an escrow analysis and contact you" (never happened) Sensing that something wasn't right, I began saving on my own, glad I did, because when the next property tax due date came, fm sent notice that they paid my property taxes and I was more than $10.000 delinquent. FM estimated that my mortgage payment would increase by $900 to cover shortage. FM seemed disappointed when I informed that I had the money to cover the taxes. However, fm still increased my payment by $400 citing property tax and insurance increase. (I disputed to no avail). The issue with fm caused me stress and sleepless nights and rather than be at their mercy, I used a portion of my children's college savings to pay off my balance and have slept peacefully every since. It is my believe that fm intentionally manipulated my escrow to get more money out of me. I would recommend avoiding this company and their unethical practices.

This is the best location of PNC. They bend over backwards to be nice. The thing I dislike about…read morePNC banks is their inconsistency between branches. Their policies seem to be different according to each branch which is aggrevating. What is the maximum cash you can take from the drive thru? Runnemeade is $1500, Collingswood is $2400 and Cherry Hill is $2000. And they will tell you "It's our policy, this is the maximum at all branches" This is incredibly annoying. Also, if I have the $5000 in my account why am I given such a hard time when I want to withdraw it? I've been told I have to call ahead or that the branch doesn't have it? $5000? Are you kidding me? Your a bank and its my money. Anywho, this branch has zero of these issues, hence why I go here.

This isn't just for the bank because you actually can't call into the bank. However, this is for…read moretheir customer service. The only people that you can contact on the phone. They get you in acting like you're going to get a low interest rate on your car loans, they tell you interest rates from like 3.5% of 17% however they can't even tell you what criteria needs to be for what bracket of interest rates. I've never taken out a loan where they couldn't tell me what criteria you to meet to see if you even wanna do business with them. Technically you could have perfect credit and you can meet all the criteria and still get 17 percent interest rate if that's what they want to give you. It is a scam. Stay away from them. They lure you in on false pretense and then can't answer any questions which as a financial Institute they should be able to answer all questions. A car salesman could answer more questions about finance than their own financial institution can answer. They lost my business on that. Could've made a lot of money off my loan, I've been with the banks and their credit cards for over 15 years, I have a personal relationship with finance as well. So this leads me to believe that they have under trained staff. Ignorance is no excuse. For anyone who's reading this, in case you are unaware, as many people are, when they run your credit if you decide to not take out a loan with them, it will drop your credit by 20+ points. If you don't take the loan, it looks like you've got denied. Therefore them not being able to answer your questions properly could result in you dropping into a credit score bracket that you won't be able to get lower interest rates because they suckered you in. If you want to Bank with them, they aren't so bad they have benefits other banks don't have. But it comes the cost because there's only one location in the entire state of New Jersey.

I have been banking with Navy Federal Credit Union for 20 years and this branch has always given me…read morea top tier experience. The branch itself is clean, well organized and clearly marked for the service you are looking for that day. You are always greeted by a friendly rep at the door to ensure you're heading to the right place or getting an appointment if you aren't sure. From mortgages to car loans or other banking needs, the advisors are always incredibly patient and knowledgeable. They understand your needs, provide advice or feedback, show you the numbers and potential alternatives, and then set you up for an easy checkout experience. I could not more highly recommend NFCU and this Cherry Hill branch!

The bank has hidden charges never disclosed when I opened the account such as a $6 per day…read moreoverdraft fee, which no other bank has. I tried to close my account several times and pay off the overdraft, but thet refuse to tak off predatory fee and continue to bilking of my account. Do not bank here, open a bank account at one of the major national bank that is not starving for money.

Republic Bank has locations all over Southern New Jersey and parts of Pennsylvania. I recently…read morestarted using some of their services and stumbled upon this location. This Republic Bank is located in the heart of Haddonfield in a beautiful red brick building. The inside of the bank is modern and clean. The employees are welcoming to both humans and dogs (dog biscuits and water bowls can be found here). According to their website this location has a drive thru, but personally I parked in one of the metered spots at the entrance of the building. Republic Bank is open 7:20 am to 8 pm during the week, 7:30 am to 6 pm on Saturdays and 12 pm to 4 pm on Mondays.

Pinnacle fed Credit Union bank merge with Garden State fed credit Union bank…read more The transition between banks is a disaster I place calls. I try to talk to somebody and I haven't received any response. I was placed in a Q with 120 people ahead of me and I'm still waiting for an answer. I have my homeowners insurance and car insurance due, and I don't even know if the checks were cash in my automatic payment because the routing number might be different from Pinnacle Bank When things settle down , I am really considering going to another bank after 36 years of service with Pinnacle Bank My main problem is I have all direct deposit and all bills paid on Automatic Payments Nick Rulli

My complaint is not directed at GSFCU but the company that they have hired for fraud. I have never…read morehad my account locked, ever by any company because Artificial Intelligence or someone who does not understand what transactions I have on my account. They have a company that is outsourced and there is a language barrier with the reps that I spoke to and they put the freeze on my account over Labor Day weekend and two other times after that because of a charge for $3.99 for a company that I have been doing business for over 30 years. I was out of town when my account was frozen, so you can imagine how frustrated I was when I was attempting to use my card at Dunkin Donuts for $9.00 and it was denied. I was unable to call the credit union, or the company that had been hired to monitor GSFCU accounts. When I finally reached the company, after the holiday then actually questioned me about my charges even though I told them that they were authorized by me! He refused, then he started going through my account and questioned me about charges that were none of his business. I felt that a total stranger from who knows where had the ability to go through my account and pick and choose what he felt was fraud. I no longer deal with GSFU due to this invasion of privacy!

I have been using this bank since they were in Riverside, N.J. They moved to this location a few…read moreyears ago... The interior of this bank is clean and well kept... Before Covid 19 hit they offered free coffee, tea and bottled water in the lobby... Since the virus hit I use the drive thru more often but the lobby remains open... Masks are required if you choose to go inside... The staff all wear masks and I've seen them with gloves on... Hand sanitizers are provided for the customers to use... The Tellers and the entire staff are friendly and very helpful...

This review is from a few months ago…read more This location is easy to find, right off Route 38. It has a drive-thru, which makes it convenient especially if you're on the go. But this review is based on walking into the bank and not the drive-thru experience. Each time I've been here the staff has been friendly staff and the service has been quick. The place is clean and welcoming. Andrews FCU is a partner in the shared branch network.

My experience at AndrewsFCU over the past couple of days was great. I needed to purchase a vehicle…read moreright away. Mona at the Mt. Laurel NJ branch was very helpful in helping us get an auto loan for the car at a great rate. She called me late on a holiday to let me know I was approved for the loan. The customer service at the branch was great. They went above and beyond to help us. Thank you!

My sister gave 150 percent working for this Bank Asa Consumer Lender. Worked during her…read morevacations...weekend Of course was never paid for the many Hours she gave. Always there for her clients. Never took all her vacation. She was diagnosed with Stage 4 Colon Cancer. The Corporation has never done a thing for her except to have HR call the 2nd week in and say if your not back in 12 weeks you don't have a job! How nice! So to the Billionaire who owns this Bank you should be ashamed of yourself! When you care more for your dog then a human being your a very awful man! My sister is a Gem! Nicolle Vezza is her name. She helped make your Bank what it was!

REPUBLIC bank should really change their name to dictatorship bank. Their policies prevent you…read morefrom accessing your money and using it. We had a large deposit put in out account for the sole purpose to pay off some of our debt, "REPUBLIC" put a halt to that plan. Telling us that if you pay more than 2k in bills you have to get written approval from the bank. Stating that this was their policy! I call B.S. if the funds are available in my account it should matter if I pay 10 million or .01 cent the transaction should go through. Crap bank, crap policies and CRAP customer service! Stay away from shithole

Tellers are friendly. Only bank that doesn't charge you for cashing in change. They don't unload…read moretheir atm cash deposit enough so sometimes you can't deposit cash. It's 50/50.

My Anchor payment has been postponed because Columbia Bank in Maple Shade couldn't confirm my…read moreaccount for direct deposit. So now a check will have to be issued and I'll need to wait at least 90 days. Columbia stinks looking for new bank.

I've had a great experience with American Heritage Federal Credit Union. If you're looking for a…read moreplace where your money can actually grow, even while you sleep, this is it. Their accounts and savings options make it easy to build momentum with your finances and watch your balance steadily increase. One thing I really appreciate is that they offer a free coin counter. That might sound small, but it's a huge perk. Instead of going to Coinstar and losing a chunk of your money just to use the machine, you can bring your coins in and deposit the full amount directly into your account or cash out so long as you have an account to begin with. The staff has always been helpful and professional, and the overall banking experience feels straightforward and customer-focused. Between the savings opportunities and convenient perks like the coin counter, it's a great place to keep your money working for you.

Worst financial institution I have ever dealt with. I had an auto loan through them and paid off…read moremy loan within 2 years. The account is still open with a credit balance. I have tried to get my money back several times and keep getting the run around. I filled out a letter with my intention to close the account and sign the letter. I received a letter back from them saying that I had to fill out a form. I filled out the form and received a letter back saying that they didn't get it in time and had to close the case out. They still have my money , but I am not giving up.