To schedule a visit one must speak with Melissa or Sharon I think her name is. She is the one that at 4:48 turns to Melissa to say she is calling at 9 minutes til to get added for a visit which by the way let me explain that process. One must call after you've been added to the list and merely give a dob and drivers license number that takes their system 15 minutes to update to add you. I spoke with Melissa at 8:24 am on my drive in to work and she says I have to update the system not telling me the process. Sharon if that's her name turns to Melissa to find this out and has a 6 minute argument in hopes of not having to do her job. I asked her if her salary was paid by the tax payers for which she response yes and tell her I know my family didn't matter to her but felt she should be the servant she's paid to be. She begrudging got my info added and then hung up on me. At 4:55 PM I call back Melissa answers I guess they got caller ID so Sharon don't want to talk or maybe that was it since it was 12 til and she would have to work 2 minutes over her was logged out and GONE. I ask Melissa if Mark Hunter was still sheriff and go over the fact their job is just like mine customer service and let them know how poor it was. If it weren't so sad it would be pathetic. Columbia county tax dollars wasted on two individuals that don't want to do what they are paid to do their JOB. I look forward to suggesting to the Sheriff that since the phone is automated why don't they get the 2 pieces of info DOB and DL tell the caller to call back I'm 15 minutes to get the visit and we can eliminate one salary all together lay her off or better yet schedule the visit via phone or web site and eliminate both since they don't want to do their JOB. read more

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