It was refreshing to experience a non stressful shoe experience! Kimberly helped me when I was in…read morethe store. She answered all of my questions, provided suggestions/advice, and was compassionate when I mentioned I have plantar fasciitis in one foot. She helped me narrow it down to the right pair of shoes. It was a fun experience and the vibe was very welcoming. She even helped me a few minutes after store closing. Megan also offered her insight on plantar fasciitis and was great to be around! Thank you both for your amazing professionalism! Emily

Debbie was very friendly and helpful. Made sure I left with the perfect fit on my new dress shoes…read more Employees are always very knowledgeable and helpful, but not pushy. The only place I will shop for shoes.

Great Shop - Best in the Twin Cities by far. They know both Rec and Race skiing! The boot fitting…read moreis next level, and they have a great assortment of product from all the major manufactures.

Got my skis serviced. Went really well. There was a staff member named Oliver who was very helpful…read more Solid customer service.

Place is tough to beat when it comes to variety in price and selection for menswear. Staff is super…read morefriendly and eager to assist. You're also provided complimentary drinks while browsing the store. If the main floor doesn't meet your needs don't fret! Just go upstairs and there's an entire room of racks of sale items to check out which include items from previous seasons. Parking is also free behind the building. A piece of information I learned is not all items in store are placed online depending on the contract they have with the brand where brands may not allow them to sell pieces online, so your best bet if you're looking for something in particular would be to pop into the store.

This store is incredible! Their customer service is top notch and the quality of the clothes is…read moregreat. They have a discount warehouse on the third floor which is definitely worth a look. We did some damage for sure. This is a great spot if you are looking for jackets, sweaters, dress tops, and pants. There are multiple brands and all are amazing quality. I like that they have different price points so you can definitely find something that is in your price range somewhere. Will be back!

I went in February 1 2026 for some ice skates, kinda did everything myself the staff was nice kinda…read morelet me and my girlfriend be I ended up buying some skates for a pretty decent amount of money. The same day I went out on the ice and my skates did not feel as great as they did in store, 100% my fault I didn't really do a good fitting. So I decided to go back my receipt said I could return them within 10 days. Mind you I live an hour away. I went back Monday (Feb 2nd) at about 7:10pm I got there and I already felt pretty bad because they close at 8 so I was trying to go fast and pick something out to exchange since the guy at the counter said I could. I could not find anything for the life of me that fit perfectly or even fit at all there was a lot of options but at this point I don't even know my size. "Mark K." Was the employee that came back there and asked me if I was going alright and I was like honestly not really I can't find anything so he started giving me options and I was trying them on and they were fitting but not how i really wanted. Finally I found one that I liked but I couldn't get the laces through the rivets to tighten them up so Mark went back and laced one of the skates up for me and I tried it on. While it fit perfectly he decided to even lace up the other skate mind you this is at like 730ish he probably just wanted to go home but he was definitely present and wanted to help me out. Was afraid since I was there so late I wouldn't be able to get my skates sharpened and I would have been out of luck . Nope the team took them back and sharpened them for me and I was able to get a greater value skate and laces for the same price as the ones I had already bought. Thank you Mark really made my night. I owe you one

I love the Burnsville Play It Again Sports. I recommend this location to my friends all the time…read more They are super friendly and helpful, and they care about their customers. I'm a huge fan of the manager, who has worked there 25 years. And their younger staff are friendly and knowledgable about their products too. They've been extremely patient with my young sons when I brought them in the store to try on hockey skates. I'm always surprised at how generous they are to customers who consign sporting goods. This store is very fair when you consign your items. Today I got a $25 credit for ice skates that I consigned and sold through them, and I used that credit to buy soccer shin guards for my six-year old twin sons. All in all, I'm a huge fan of this store and highly recommend it to families with growing kids in sports!! It's a great way to buy high quality sporting goods for a low price.

I have the very best luck here finding something I love, in my size at a price I like…read more The sales ladies are so helpful and honest. The selection covers various seasons ... new and old as well as vintage and seconds. Thank you I'm so glad you're near by!

Went there with daughter looking for an open heeled shoe she wanted following foot surgery…read more The store is well stocked; staff keeping aisles organized; plenty of clearance items in back; great savings for Black Friday sales 30% off. Sign up on the app as I did to get great offers. Row after row of brand name shoes, sneakers, boots and all types of pricing, Some clothing, purses, leggings, socks, scarfs and hats that were attractive and well priced. I was impressed at store stock, staffing and courtesy. Earn rewards for dollars spent. Great experience.

It's taken me two years to discover DSW and I live in Burnsville. I was looking for black leather…read moreboots for fall/winter dress. I have a few brown pairs but need black. I googled DSW and signed up for VIP Club and was bombarded with emails. I found black Koolaburra by Ugg Suede boots in Clearance area and another brand that was all leather upper. I can't stand cheap fake leather that peels. I'd love to get Fryes but they don't have them here. I donated a pair of shoes and saved $10. Visit # within 2 weeks. I was looking for suede cleaner but found a kit for $21.99. The selection of leather conditioner was sparce for a shoe store. I had a 20% off coupon and a $5 email coupon. The 20% had a ton of exclusions. I looked for plain black shoes but couldn't find anything I liked. My size 7 is always sold out. I found these sparkly blingy sneakers by Betsey Johnson and magically that brand isn't excluded. The heel slipped while walking even with socks so I chose a 6.5. I also saved some money and they were $62. I'll probably wear them in spring/summer and they are so adorable. I usually don't splurge on myself but I've had a terrible couple of months and I deserve it. The store is big and they have a good selection of shoes for kids, men and women.

Excellent sales and service! Bought a new Interceptor and…read morebrought it back after 277 miles for spoke and brake noise. All service needed was done while I waited and there was no charge! I really enjoy my Interceptor. Great bikes.

We are so delighted with Anna and the Chicago Ave staff. Time after time she correctly advised us…read moreand made our rides a success. Anna has advised us correctly on the choice of bikes as well as trails that work in our time frame.

I'm pretty new to skating and came into Familia Skateboard Shop not really knowing what to look…read morefor. Allen (I think that was his name) was super helpful--he took the time to explain everything about skateboarding, from where to start to what kind of board and setup would work best for me. He's a really cool, down-to-earth guy and made the whole experience easy and fun. The customer service here is amazing, and I definitely recommend this shop to anyone, whether you're new like me or more experienced.

Customer service is always top notch. They have a great selection of hardgoods and softgoods. The…read moreindoor park is a great bonus and they have all the latest drops for boards and shoes. Great shop merch too. Support your local skate shop!