Just took my daughter in to get a FREE consultation and was blown away with the quality and depth…read moreof the preliminary interview. He did a very in-depth physical examination with a ton of documented notes (mostly high tech Ortho speak). Then a series of photographs of the teeth and then digital x-ray series. The office decor is very cool with a upmarket studio feel. The staff are very customer service centered, polite and professional. They even have great WIFI and tablets to while away the time if needed. The explanation for the braces, to correct my daughter's teeth, was thorough and not full of technical jargon. The kicker was when we got to the finances. I was pleasantly surprised at the cost for a 20 month program. I would highly recommend that you call and make an appointment soon if you have need of a great Orthodontist who is detail oriented.

My Daughter has been seeing Dr. Luu for 21 month's now…read more When I was looking for an ortho I was looking for someone with good reviews and close by. Dr. Mah was close by and so was First Impression. Didn't end up booking with Dr. Mah as they charge for a consult whereas First Impression is free! Yah.... I'm cheap (or should I say wise with my money)! But really, waive the $75, spend an hour of your time and show people your work and you are highly likely to land a $6-8k client! Booked an appointment with First Impression. When you walk into the office you are impressed at how new, clean and bright it is! The office is also lined by gorgeous photos...all taken by Dr. Luu himself! The kids are impressed there is an electronics area with various electronic devices. There is free wifi, a station for coffee and hot chocolate. I even laughed as they recently added a card stand with lots of different handmade cards (all really nice and professional looking may I add) all made by Dr. Luu's wife. It's a one stop shop! Anyhow, back to the review.... The staff are all super nice, friendly, knowledgable and service oriented. I'd have to rate it in the top 5% for service I have ever encountered, it's just that good! Our paediatric dentist's practice is partnered with an orthodontic arm so she doesn't necessarily deal with a lot of outside orthodontists. But she has mentioned to me that she is really impressed by Dr. Luu as he has sent her a few detailed letters (copy was sent to me too) telling her that it would be a good idea to bring my daughter in for a cleaning because her oral hygiene was not up to standards. The first times was maybe 4-5 months into the treatment and another time was a few months after that. After the second letter I showed my daughter the letter and told her she needed to step it up!!!! Glad to report she finally got that she needed to do a better job! I love that they switched over to an electronic appointment reminder so I get an email a week before my daughter's appointment. You confirm on the email that you can make the appointment. if you can't you just email them or call them to change. It's very efficient! It's easy to get/change an appointment since they are open wed-sat for the most part (sometimes the days change as he has an office in Whitehorse that he visits a few times a month). If I have to add a con to my review because not everything can be 100% perfect. I have had my daughter tell me she needed more elastics or a wire was bugging her AFTER the office closes on Sat, so you do have to wait until Wed which can be inconvenient, but nothing to move it below a 5 star review as hey, medical professionals need some family time too! Oh and btw, I did book one other consult with a highly rated place in Vancouver just to get a second quote. Walked in and it was an old drabby office. The orthodontist and staff weren't nearly as friendly/personable and their quote was over $1000 more than First Impression. So of course I walked out and ended up booking with First Impression.... and I'm glad I did! Anytime anyone is looking for an orthodontist in Burnaby, of course I have to refer Dr. Luu and his awesome staff! Btw, there aren't a ton of yelp reviews but check out the numerous reviews on google if you still have to think about it!! https://g.co/kgs/EjZ3uY

I've been a patient of Dr. Dhaliwal for about 14 years. He is an awesome dentist and a wonderful…read morehuman being. He always goes the extra mile for his patients. I always look forward to my dental appointments. I'm 59 years old and I've never had a better dentist.

Love the women who run the front end. Always polite and accommodating. Excellent service. Great…read moredentists.

My experience with Viva Orthodontics has been nothing but incredible for myself and for my son who…read moreis currently in treatment. Both Dr. Gallant and Dr. Ehsani are amazing orthodontists who are really well seasoned in their craft; they're both professional, detail oriented, knowledgeable, and have a friendly demeanour towards the team and patients. In which, I take comfort in knowing that my son's treatment and mine are getting the best quality care out there! If you need orthodontic work done, look no further; the entire team and orthodontists are very welcoming, caring and helpful. :) Thank you so much Viva!

They seem great in the first few visits - friendly and accommodating, but they are short staffed…read moreand you have to wait forever for an appointment. Due to this understaffing my son will probably be in his braces an extra few months. Not at all impressed!

We brought out little one here for her first checkup and we had Dr. Michael. The staff was great,…read morethe place was big and clean. There is a small play area for the kids, there's a fish tank in the dental area. When it was our turn, it went by so quick. The little one was scared as it was her first time but they were great. Highly recommend.

I have been with Monarch pediatric my entire life, and recently becoming an adult, I made the tough…read moredecision to move onto a general dental clinic. Throughout my life, Monarch pediatric had served my brothers and I with only the best care. The staff are caring, kind, open, and very easy to talk to and book appointments with. I am extremely satisfied with the care I received here, and only with that they did more than pediatric work. It's also a family run business, with the owner's son now working there as a dentist. I would highly recommend Monarch Pediatric.

The entire team here is incredible. Dr. Diya is SO good with her patients. And she explains…read moreeverything to the parents. She's patient and so kind. We will not go anywhere else. The amount of work my daughter has had on her teeth she should be scared to go to the dentist. She loves seeing Dr. Diya and the hygienists. I can't rave enough about this place. Dr. Diya's caring personality does not go unnoticed. Thank you for just being you.

We brought in our 5 year-old son for a consultation to fix his 8 cavities (yes, we're not good…read morebrushers/flossers) after his general dentist said that he's not experienced enough with young kids. We brought in X-rays, and Dr. Chander maybe spent a minute with us telling what he would do - fix all either with laughing gas or send us to another specialist to fix all at one time under general anesthetic and then he left. We then spent the next 10 minutes talking to the manager about payment options. When I questioned why we couldn't ask for a treatment plan without laughing gas or general anesthetic, the answer I got was, "well, the doctor probably thought he's uncooperative". Since we were uncomfortable with the treatment plan offered, we consulted yet another dentist, and there, the dentist spent 10-15 minutes during the consultation meeting check each tooth over and also testing our son's patience in the chair, needless to say, we went to this dentist to fix his teeth. I have no problems with dental practices needing to make money (especially if they have a fancy waiting room and staff that don't hate you when you walk in). I can also rationalize exceptionally good dentists charging above what is recommended by the provincial dental pay scale (they also will demand the difference between what your insurance pays and what they charge even for a consultation), but what I have a problem with is when a PEDIATRIC dental practice has no desire to determine a child's comfort level in the chair BEFORE recommending a treatment plan. Our son has seen quite a few doctors and specialists and has had a few exams with various machines, and the conclusion after all these exams is how calm he is - in fact, where he got his teeth fixed, he was even used as the example by the parent of a screaming child of how to behave at a dentist's office. Boy, this has turned into a very long review, but we saw the positive reviews from other patients and thought we might be able to get the same - a meaningful consultation with a pediatric dental specialist that would know how to deal with children without having to resort to rendering them dazed and confused. We didn't get that, and in fact, the only thing we did get was a bad taste in our mouths.

From the receptionist to the hygienist, dentist, and nurse, everyone has been incredibly caring and…read morehelpful. They genuinely made me feel like they were committed to looking after my dental health. I received excellent advice, and they took great care during procedures like fillings, polishing, and wisdom tooth extractions. I especially appreciated how they allowed my mouth to rest between steps--frequently suctioning saliva and clearing liquids to make the experience more comfortable. They also go the extra mile when it comes to insurance. The receptionist always double-checks with your insurance provider to confirm coverage and can help you plan or split up procedures based on your budget. For example, some plans cover up to 80% annually, which meant I only paid around $8 per hygienist visit and approximately $158 per filling after deduction for insurance coverage. I highly recommend speaking with their receptionist, who is always proactive in confirming insurance details. Past 2 years, I've been there for at least five sessions for various treatments, and each time I've left completely satisfied. It's right by the McDonald at 6th Street, New West. Easy access with buses 106 from New Westminster Skytrain station.

Just had my teeth cleaned did half a job did not even polish my teeth dentist wanted me to operate…read moremy own rinsing hose they did not even give me the customary gift bag no longer a client looking for new dentist! Would never recommend these people at one time they were good not anymore!

I enjoy the dentist like going the a proctologist who is Freddy Krueger. This was they best…read moreexperiences I have ever had. I went in for a root canal and was really nervous, I hate mouth pain. It started out with Doctor Yale's freezing work. I didn't even know he had stuck me it was painless. The procedure went smooth and I was out the door. They even called me later to see how I was doing. Best experience ever! Thank you Dr Yale and your team

Evergreen Orthodontics is amazing! The staff are so friendly and welcoming, Dr. Lee and her…read moreassistants are kind, thorough, and truly care about your comfortability. Dr. Lee was able to give me my dream smile through treatment and did not stop until my teeth looked perfect! The office provides constant support and are always willing and able to answer your questions. I went to multiple consultations at different offices a few years ago until I found Dr. Lee and her team, and I was so happy to find such an awesome orthodontist in her. They suited my needs better than anyone else. I would recommend Evergreen Orthodontics to everyone I know, and I know I won't be going anywhere else for my own future treatments! I'm a customer for life! Thanks Evergreen Orthodontics :)