A four-star review of a parking garage, what? Why? If you're coming downtown for an event, the Columbus Commons garage has two entrances with two entry lanes each (on Rich westbound and Main eastbound); there are 3-5 exit lanes as well. It's a relatively easy in-out, and you're not going to be on top of people coming/leaving the event. It's also competitively priced, especially if you're downtown during working hours.
If you're looking for dedicated parking, you'll have the amenities above, as well as good customer service. Contrary to other reviews, there are security folks and staff on golf carts roaming the entirety of the garage - I see them morning, noon, and night. The office staff are super-nice, and they even called me as soon as they noticed I'd forgotten to update my new payment information, rather than sending a notice. When I blankly pulled a ticket instead of using my entry card (it was a bad day), they reset my card for me, no questions asked.
Last fall, when the CC garage started repairs, they did a great job of communicating with their pass holders, sending email updates and letting us know what was happening, what lanes/areas would be affected, etc. Few business any more seem to bother with these kinds of updates, or they happen after the fact. Later in the fall, they even had a "customer appreciation" party one morning, with juice, donuts, granola bars - to thank everyone for being patient with the repairs/renovations. Super-nice.
Overall, I'd choose this garage again for my daily parking, and because it's affordable and close to everything, I'd recommend it to those coming downtown for a day or night event. read more