Be careful what you talk about with your provider. They billed me for talking to my provider about…read moreconcerns she asked about. I'm a long time patient but my patience has run out with this nickel and diming.

Dr. McGill is one of the kindest, reassuring care providers I've ever had. She has excellent…read morebedside manner. The front desk staff is prompt and helpful. Sometimes you have to wait but that's just a part of the doctor appt experience. I have been going to Dr. McGill for two years, she was the surgeon for my D&C earlier this year and she is now seeing me through my first pregnancy. I can't recommend Avina enough.

I've been going to Dr Charles for ten years. Not only did she do prenatal care for all 3 of my…read morechildren but she also did all 3 c-sections. She is professional, warm, kind, smart, and absolutely capable. I've been very happy with her as my OBGYN and I hope to have her as long as possible.

She didn't even listen to me or hear me out on what my concerns were. Very dismissive. horrible…read morehorrible horrible experience. I called into the nurses emergency hotline with his being the holiday weekend. i had a laparoscopy about a month ago and since, I have had two menstrual cycles. The first one that started two days after surgery and lasted two days and then i believe that i started my cycle about 3 days ago now. But the flow is very heavy and very large clots are passing through and when i called in to speak to someone about it, initially tried to say it was from surgery but then I grabbed her attention for all of two seconds and told her surgery was a month ago and she said "well, if that's the case then it can't be from surgery" and told me she doesn't know what it could be. She didn't give me any advise on how to relieve the pain that I was feeling or anything. She then asked "if it happened 3 days ago, what took you so long to call?" I said "well because it's a holiday weekend and I figured you all weren't opened" and she stated "well, you're right. We weren't." She then stated "well it's not that serious since you're not bleeding. Just call your doctor when the office opens." I then grabbed her attention again for all of 0.25 seconds and told her that I am in fact still bleeding and she said well she doesn't know and to call my doctor for during office hours tomorrow. I feel like I was prejudged and dismissed because in the medical field, black women don't feel any pain in their eyes.

I began seeing Dr. Goist when I became pregnant with my first child. She was an excellent doctor. I…read moresaw her for all of my check ups and she delivered the baby. I continued to see her for the following year for regular check ups. I highly recommend Dr. Goist. I found her to be very thorough and patient. Her nurses were always very friendly and helpful. While I was pregnant there were several times when I called the doctor on call and the nurse line for advice regarding OTC medications or symptoms I was having. I found them to be very helpful as well.

Dr. Williams and nurses Nancy and Makenzie were with us for years as we went through the ups and…read moredowns of a very difficult process. Their understanding of the science but also the emotional side of ttc was very comforting and much appreciated. Nancy in particular was wonderful. We did get to experience some of the other doctors in the practice and Dr. Williams is by far our favorite, but Dr. Londra was great, too. We appreciate everything they did for us. They only get 4 stars because the lab they work with leaves a lot to be desired.

The billing in ORM is a joke. You never know how much you spend on each everything. You deposited…read moremoney when they asked and bang, all gone including 3 blood estrogen tests, 3 ultrasounds and one ER operation. No one told you anything until you go and ask, then they told you that is a bundle for one retrieval cycle no matter what. I know spring creek has some money issue too, but this is really stressful if you do not have huge budge in hands. Dr. Kenard and her nurses are nice, but IVF is a thing you need to search a lot, do not rely on your treatment team. They do not provide too much info because you only talk to the nurses but doctor for your whole cycle.

I have been coming to the clinic for four years now and I have never been displeased. I see Dr…read more Jacqueline Rohl. She is very experienced, friendly, outgoing, and easy to talk to. I think that's very important when selecting a doctor in this area. I would recommend her to any of my friends. She takes time to make sure all your questions are answered and always remembers who I am and my medical history [and I only come in once a year!]. Sometimes this office gets busy and there is a long wait; however, I went today and arrived 40 minutes early. I got into and out of my appointment before I was even scheduled, which I appreciated. So I think the wait time is really hit or miss. Going to an OSUMC doctor will always be like this, because it's such a large facility and they see so many patients. My only concern is with billing. I read a review from Emily H. below about insurance advice/billing and I sympathize and agree with her. I had an issue where they charged me $288 for some tests that they had told me were covered by insurance. After a lot of fighting I stopped receiving the bill, and to my knowledge the matter was solved. I think you just have to be persistent with them. They see so many people and seem to not be as organized as they could be. All-in-all though, I have only had good experiences here. I don't mind the waiting and things like that because Dr. Rohl herself is an awesome doctor!

After I graduated and could no longer utilize the Student Health Center, I was looking for a doctor…read morewho was at OSU. I scheduled an appointment with Dr. Goist. She was perfectly nice, but didn't seem to realize that women have 13 cycles in a year (meaning I need 12 refills for a prescription, not 11). When I had an after-hours question regarding when I should start said prescription, I left a detailed voicemail... and never got a response. Fast forward to 11 months later, when I need to make my next appointment. My insurance at the time would not cover anything, so I asked their billing department how much everything (exam and lab fees) would cost. $180, they tell me. I figure that while it seems a lot, it's a small price to be assured of my health. I make an appointment, which the office later calls back and changes to a different date and time. (It worked in my favor, so no complaints there.) While Dr. Goist was still friendly, the entire time of the appointment, from checking in with the receptionist to walking out, was 7 minutes. I wasn't asking for a long chatty visit, but I also don't like to feel like I'm being rushed. Again, the prescription was made out with 11 refills, not 12. And the cherry on top? The bill didn't arrive until 3 months later, because the office insisted on billing my insurance even though I told them they wouldn't cover anything. And the damage ended up being over $300. There was nothing complicated about my case whatsoever, so I can't even blame it on extra lab fees or anything. I've been very disappointed with my experience and overall got the impression that I was just a number and a bill to them. I don't have anyone else to recommend but would suggest that you avoid this office (or at least Dr. Goist).

-5* Medical negligence... breach of duty, Wrongful withholding of necessary medication…read more Physicians here at Lower Lights will put you on some serious medication, medication that you need to be medically supervised in the beginning of taking as well as if/when you stop taking them bc of the risks in doing so. Not just 1 but 4 different medications. Then years later after your body knows no different but the meds it's been given, when it comes time for refills, you get nothing. KNOWING that any patient taking this type of medication should NEVER just stop taking it, it should be weaned & especially without being supervised by a doctor. AGAIN, they KNOW and still refused to give me my medication. Needless to say many Seizures, panic attack, anxiety attacks, dizziness, fatigue, malnutrition, vomiting, mood swings, insomnia etc later.. That have been documented by other doctors. Don't put your health at risk with this staff and end up like I did. Find somewhere else! So I can help to ensure this doesn't happen to anyone else, in the future...aside from this review....A complaint has been filed with the Ohio State medical board, and not 1 but 2 separate affidavit of merit. and a wonderful legal team. You literally had one job.

Lower Lights Health cares deeply about its patients. They provide comprehensive health care…read moreregardless of ability to pay! All the providers are exemplary in their patient-first focus and dedication. Whether you need dental care, family medicine, optometry, behavioral services, or other medical treatment, come to Lower Lights Health!