Truly uncaring. Very useless. Dr. Greco I had a high respect for her, she used get loud in the room

Kingsdale is an exceptional practice and I'm so lucky to have found them. Yes, it is time consuming to make an appointment as wait times can sometimes be very long. However, the doctors themselves are personable, caring, and attentive, that is what has kept me going back for 6 years and 2 children. They take their time with you, answering any questions or concerns you might have. Dr. Shepherd is one of the sweetest people I have ever met, and she always remembers my kids and my husband. I highly recommend Kingsdale. read more

I will never go anywhere else! Dr. Bell is my gynecologist and his care and concern is second to NONE. He truly cares about every single one of his patients. He will order tests that others may balk at, but to him (and to me) a test is available and created for a reason-just to be sure. The amazing service and professionalism has obviously caught on. It's not easy to walk in or to reschedule an appointment. And if your appointment is in the afternoon, I would expect a bit of a wait. Because the doctors give the same needed attention to every patient, sometimes the conversations go over the allotted time. When it's your turn, you'll understand and respect the wait. My suggestion, though, to reduce your chances of a wait try to schedule your appointment in the morning and towards the beginning of the week/month. read more

Kingsdale Gynecologic Associates - Obstetricians & Gynecologists Near Me - Columbus, Ohio

I rarely leave reviews, but if I have an exceptionally great experience like I do EVERY single time at Kingsdale, I feel I have to. A few years ago I was looking for a gynecologist, and I'm not sure how I came across this one.. but I am SO glad that I did. Just about every person that you encounter from scheduling, to check in, to nurse practitioners, to techs, to doctors are exceedingly pleasant and kind. Dr. Guinness has been my primary doctor for the entire time that I have been coming here and I can't say enough good things about her. She is always so kind, informative, non-judgmental, gentle and understanding. She answers all questions that you have and makes sure you're comfortable and well informed throughout your appointments. When Dr. Guinness is away, I often am scheduled with the nurse practitioner, Lauren. I also cannot say enough great things about her. She is SO sweet and makes you feel so comfortable. She is also very knowledgeable and I feel in just as good of hands with her when Dr. Guinness is not available. If you are thinking of making Kingsdale your primary gynecologist, do it! read more

Dr. Shepard is unlike any doctor I have ever met in my life. I recently had my 5th baby and she has more then gone over and above. I'm older now and had lots of challenges both during my pregnancy and for 18 months after. she is ALWAYS willing to jump in and help with anything I need. I also need to give a shout out to Noelle one of the RN's. while everyone in the office is super nice Noelle also goes over and above! this practice has been a blessing to my life! I really hope anyone looking for a OB/GYN chooses this practice! read more

Great obgyn practice. I've been going there for 15 years. They are prompt with check-in and I rarely wait longer than 10-15 minutes in waiting room. Sometimes you wait on doctor but I think in the 15 years that has happened 3 times and it had to do with another patient in labor so cannot really complain about that. They also have a lab and ultrasound department in house which is super convenient. On the second floor you they perform bone density and mammograms. read more

I have been a patient for 10+ years, and I have to wait 4-6 months to get an appointment for my annual, so I am not sure what you are complaining about. These doctors are always rated the best of the best in the city by other doctors -- you cannot ask for better -- And when I need an appointment for something that needs to be taken care of they get me in when I need to be seen. I have never had rude service, they have always been pleasant to me and all of the staff are wonderful to deal with. read more

Kingsdale Gynecologic Associates is the best gyno office I have ever been to. The staff have always been pleasant to me, even when I forgot my insurance card they were nice about it. I go in about every 3 months for my depo shot and the nurses are always very nice and get me in and out pretty quick. I have finally found a great doctor who happens to be a man (Dr. Sayat) and as creepy as I thought that might be, he is actually the best gyno I have ever had. He is very friendly and seems to actually care about my concerns. My only complaints are that whenever I call to schedule or reschedule an appointment I seem to be put on hold forever, and sometimes I have to wait a while in the waiting room for my appointment cause they are always really busy. read more

I've been very happy with my doctor, Dr. Guinness, and all the nurses and ultrasound technicians when seeing them in person. I do think this practice needs brought up to date with technology though. Email communication is not offered to patients, their online portal for medical records and test results is always down and is now discontinued (pending implementing a new system that is still not in effect). They required printing documents and picking them up in person for FMLA paperwork. Everything is done electronically in todays world and electronic signatures are legally valid so I don't see why adding that additional hassle to pregnant mothers has not yet been addressed. My last appointment was cancelled due to my doctor being on delivery, which I completely understand, but I was not given the option to submit questions I had for that appointment to her. Two weeks later, I still don't have my questions answers because they will not give me any email or electronic communication for my doctor or nurse and I cannot sit on hold for the nurse line and play phone tag all day while I'm working. Several veterinary practices I've worked for over the years had all electronic communication and a much more urgent response to medical questions and I just expected the same attention and technological preparedness in human medicine. read more

Best experience I've ever had at a doctors office. The receptionists are incredibly friendly and very helpful. Dr. Melilo made me feel comfortable during the whole process even though it was my first time to the office. I went for an annual exam and birth control prescription. I gave them my pharmacy name, and when I asked for a paper copy of the prescription, he said he sent it electronically to the pharmacy. SO CONVENIENT. When I went to the pharmacy, it took them 2 minutes to fill it and I was done! I usually end up browsing the store and buying random lotion and nail polish, but I didn't even have time since it was so quick! My appointment was at 11 AM. I was in, out, to the pharmacy, and home by noon. I will be recommending all my friends to Kingsdale Gynecologic Associates. If you are looking for a gynecologist in Columbus, look no further! Call, make an appointment and enjoy the greatness of this place! read more

Have been with Dr Costa since 2001. She has a superb bedside manner, and knows how to control a labor/delivery room with poise. She listens when I have questions, and I never feel rushed out of her office. The practice is huge and has processes in place to keep it running smoothly. With the mammogram office upstairs, I save a lot of time when I need to schedule both appointments in the same day. I have never had a problem with any insurance questions, or billing. I recommend this practice, and Dr Costa to any woman at any age for that matter. I have seen some of the other comments and notice that they give a low rating for one single incident. If you are reading through the comments, please consider the length of time the patient has been with the practice. read more

Great practice, first and second pregnancy with Dr. Shepherd as my doctor. She is the absolute best, so sweet and caring and helpful! I've also seen a few other doctors in the practice when she was unavailable and had good experiences with all of them. Highly recommend! read more

I'd heard good things, but when I called the women on the phone was very rude. Clearly answering my phone call was a serious irritation to her. They aren't taking appointments for 4 months, and none of their female doctors are taking new patients. Maybe someone who's actually gotten in can write a review, but at first-blush, this doesn't seem like the place for me. read more

I had such high hopes for this practice but I have encountered nothing but issues. First being everytime I call I end up waiting on hold for 20+ mins (and this is not an exaggeration). Whether it's to schedule an appt, or with medical questions, or even for a billing question. It just takes forever to contact with anyone. Second I went through a two month period where I didn't have insurance but wanted to get some blood levels checked (to be on the safe side medically). When I called and explained this to them I was told each blood check would be about $80 each. This I though was okay and I could handle. I was also reassured the tests would be done in house to also save on costs. Well guess what today I got a in the mail from OhioHealth from where they sent out one of the tests and I now owe OhioHealth another $350 (on top of the $160). This is doublely frustrating because I can't get ahold of someone when I call so now I have to take time off work to go speak with someone in person and figure out what happened. Lastly, a lesser big deal is when i request a medication refill it gets sent to the wrong pharmacy (even though twice now I have given the new pharmacy information). Three strikes is enough for me. After this bill gets sorted out I'm leaving this place and not looking back. Horrible patient satisfaction!! read more

I was recommended this group of doctors and I am glad I went. Their expertise and knowledge is far superior to any other. I have a rare blood abnormality that was diagnosed a few years ago. They are so aware of what is going on, without me having to tell them. read more

Wow, this place is BUSY. I need a prescription for birth control. Been on hold, two different times, for 20+ minutes, to end up hanging up. Tried calling scheduling to talk to a REAL PERSON, but they sent me back to triage. Called again and told them my calls and messages aren't getting answered. They said the only way to get a prescription is to go through triage. When I was pregnant 3 years ago, I remember having to physically go in to the office to get questions answered because my phone calls were getting ignored. The doctor I see is great! But her admin staff are AWFUL and I don't have time to continue hassling with them! read more

Dr Guinness is an amazing Dr. I never have felt more comfortable with another doctor than her. She is very intelligent. I had a hysterectomy and nothing but problems since, until I starting seeing Dr Jessica Guinness. She took to time to listen to my symptoms and figure out the best treatment for me. Also while waiting to be called back I have talked to several pregnant ladies and ones that have just delivered that have nothing but wonderful things to say about her also. I believe all the Drs here are wonderful, but she is my favorite. read more

If you are searching for a new gynecologist, do not choose this practice. If you must go here, be certain not to choose Dr. Christopher Copeland. Especially if you suspect you or your partner may have fertility issues. The home page of their website claims that they offer infertility services and his bio on the website even claims that he specializes in infertility, but in my experience, Dr. Copeland does not know enough about infertility to treat it. He also did not spend enough time or thought on my wife (his patient), or seem to care about her enough to treat her effectively. Specifically, he treated our infertility with four IUI's without doing an ultrasound to check for fallopian blockage and without ordering a sperm morphology test. After wasting close to $2000 (a "drop in the bucket," in Copeland's words) and two years of our lives, my wife and I moved on to a more professional practice that specializes in reproductive endocrinology. Perhaps not moving on sooner was our own fault, but we trusted our doctor. We are now able to move forward with our lives and our dream of starting a family as opposed to running in place and lining the pockets of Dr. Christopher Copeland. He is a poor physician and if you are currently his patient, I would suggest you find another doctor. read more

I went here with my fiancé and we are expecting our first child. It was our first ultrasound at 9 weeks. Our OBGYN was Jessica Guinness. She started the ultrasound and at first she said she saw two babies. This was quite shocking at first, then she leaves the room to go and get an ultrasound tech for a second opinion. They both come in and the tech starts to perform the ultrasound. Looking at the screen the so-called Dr Guinness asks the ultrasound tech right in front of us if they are conjoined. The Tech looked for about a minute before saying that there was only one baby. I understand that people make mistakes and maybe the angle made it look like twins, but when you're expecting your first child the last thing you want to hear is the words conjoined twins come out of the Drs mouth when she had no clue what she was talking about in the first place. Needless to say we have since went to a different OBGYN all together. A little bedside manner would go a long ways Dr. Guiness. read more

When I called the women on the phone was very rude and short with me. Clearly answering my phone call was a serious irritation to her. When I told her my insurance company she said in a rude tone that they don't accept it, even though their website says they do. When I told her that, she said well we don't take it anymore. Extremely rude and unprofessional. If this was my business, I wouldn't want this to be a customers first impression. I can't review anything else about this practice except the receptionist and the website having false information. I'm sure the doctor's there are fine. Most of the doctors don't accept new patients though. read more

Love this practice, have been using Kingsdale for 15 years. They found my sons gastrointestinal issue right away and sent me for 3D ultrasound, dr mellilo delivered my son early and I had complications that required blood transfusion, he has amazing bedside manner and made me very calm through the whole process. Thankful for Kingsdale and dr mellilo read more

I absolutely love my doctor and every interaction I have had with her. BUT the office issues makes this practice nearly impossible to work with. Every single time I have called them, either to speak to a nurse, ask a question about a prescription, or make an appointment, I am on hold for a minimum of 10 minutes. Everyone I know who goes to this practice has the same issues. Despite my love for my doctor, the problem with he office staff has become so ridiculous that it makes me question whether it will be worth the frustration and waste of time to stay here :( read more

Cannot say enough wonderful things about this practice. I sent a contact request via their website for a new patient appt and heard back the next day and they got me in within 2 weeks. Every person (reception, nurse, doctor) I've encountered has been pleasant and helpful no matter how busy they are. If they are running late, they apologize and acknowledge it. I've seen Dr Sayat and Copeland and both were wonderful, thorough, answered my questions and made me really comfortable (both for a new appointment and outpatient procedure). Sure, I was on hold for about 15 minutes while waiting to get scheduled but I dont think that is unexpected. I've been burned REALLY badly with what my insurance will/wont cover so prior to anything being done, the doctors have worked with me and my insurance to ensure that I know the charges up front. Both of the doctors mentioned above take OSU insurance. I will be really sad to be leaving this practice in June when I move back to California read more

Horrible experiences! Yes I said experiences, not just once. Every time I call it is an eternal hold. Every email I have sent regarding any questions gets answered with a run around. Even being told that Dr.Copeland is out for the week so I should probably just contact my PCP. Really? Out of all the doctors there, no one else can be bothered? I moved here and do not have a PCP. Getting in with one could take weeks. I have only been to the office 3 times since moving here, all 3 times I have waited a minimum of 50 min. I work in a medical office and this is not acceptable. As a first time patient I had to wait an hour and twenty minutes after being told I needed to be there at least 20 min early. Which only increased my wait time. Time to move on. With so many choices in this medical field no need to support an office who doesn't support me... read more

I have to agree with the last few reviews. It is practically impossible to get anyone on the phone. I have spent the past 2 weeks calling and leaving messages and still am unable to get a simple prescription called in. I work a busy schedule and I can't sit on hold for longer than 15min every time I call. In addition, is it necessary for the entire office to be gone during lunch hours? A simple staggered lunch shift would make it easier for people who also only have their lunch breaks to call would be extremely helpful. It is beyond frustrating. I love my doctor, however they need to make some serious changes and quick. read more

I have been going to KGA for 4 years and have had two babies with them. I first started seeing Dr. Shepherd but switch to Dr. Mellio when she had her baby. I really like Dr. Mellio, Dr. Sayat was on call when I had my baby in May and he was very friendly. I would recommend this office. They are worth the wait! read more

I'd heard good things about the doctors but when I called to make an appointment, the receptionist was extremely rude and very unhelpful. Instead of trying to help (and do her job... ) I was told that the doctor I had inquired about wasn't accepting patients and was hung up on. read more

I didn't make an appointment. I waited on hold for 12 minutes, which is understandable, offices get busy. But when your staff member is rude and short with me on the phone I decided that your office wasn't the right fit for me. I have worked in a call center before and understand how hard it can get, but you can't take that frustration out on a completely new guest. read more

I've yet to have a positive experience with Kingsdale Gynecologic Associates. Every time I attempt to contact them I am on hold for at least 20 minutes, which has resulted in me receiving late prescriptions multiple times. Really not happy with this practice. read more