This is a really nice complex and my wife and I have been here nearly two years. We seldom have to…read morecall Maintanence, but one time we were having an issue with our fridge and it needed to be checked immediately. Staff came out within 30 min. to check on things and got it back to normal. They responded so quickly after learning I had insulin and risked it going bad if the fridge failed. I really appreciated this extra effort. Our neighbors are just wonderful and it feels like a real community should. I am very happy about living here and feel it's a safe, quality place. My only issue is the entrance gate that alway seems to be broken.

Lived here over two years. Not planning to move anytime soon. Nice, quite complex, but too…read moreexpensive. Guess you get what you pay for.

Consider yourself warned. During my nearly two-year…read moreresidency here, maintenance themselves anticipated that my move-out would incur no charges. Yet, upon leaving, I was billed for a "clean carpet" and a microwave filter that had never been present since the day I moved in. Management specifically Victoria stated that the charges were "non-negotiable" and would be applied regardless. What is most concerning is that this appears to be an intentional practice: renew items at the property's expense, then pass the cost to tenants on their way out. If you choose to live here, document everything every stain, every missing part, every shadow on the wall.

I am a current resident for approx 3 months and I have nothing but positive feedback on the…read more community, amenities, management, maintenance and various other vendors. The office ladies are prompt and professional, eager to resolve any issues that you may have. This type of service is few and far between these days. Location is perfect with all retails stores, shops, leisure activities and interstate at your disposal. I WOULD LIKE TO GIVE SPECIAL RECOGNITION TO THE LEASING MANAGER, AMANDA HIGDON SOLEK. SHE HAS PROVEN HERSELF TIME AND TIME AGAIN WITH HER COURTESY, RESPECT AND PROFESSIONALISM. I strongly feel she deserves the accommodation for going above and beyond on a daily basis. How many leasing professionals can you say that about now or days.

It's very rare for me to leave a review for ANYTHING but, I had to leave a review for Alaris. From…read morebeginning to end, I had a seamless process. Kia, the assistant property manager is a jewel. She laid the entire process out for me, advised me of what was needed and why, and just made the entire process wonderful. The apartments themselves are very nice and roomy. From the office staff to maintenance, everyone is very nice and professional. Robert, from the maintenance staff is on point. So far, so good. I'm very pleased.

Usually, I don't write reviews to apartments but I can't resist myself from writing review to these…read moreapartments. The location is very good since Target and Walmart are near by( walkable distance).They have plenty of parking even though there is no allocated parking spot for apartments. I have paid 850$ for 2 bed and 2 bath apartment. It is very peaceful inside and apartments are well maintained. The windows are insulated so we don't feel too cold or too hot in the apartment.They always have one or other events in the leasing office. I vacated the apartments before my lease. They said either I have pay 2 months rent or I should pay rent until someone else lease my apartment. I took first option and paid 2 months rent. There are no problems while vacating the house and they refunded most of the deposit also.But I cleaned the apartment very well while vacating it.

My family and I have been living here for about a year now, and we recently renewed our lease. Our…read moreneighbors are very friendly, maintenance does a great job keeping everything clean and well-maintained, and the office is proactive in communicating about scheduled activities like parking lot painting or balcony cleaning.

If you have children, DO NOT MOVE HERE!! My family and I moved here from California in May 2024…read more July 16, 2024 we notified the office management at the time of standing water outside our apartment to which they replied that they would have maintenance look at it (that never happened). We began complaining about our upstairs neighbors dropping cigarette butts onto our ottoman on our patio and along the patio because the rain would wash them onto our patio and we have a 2 year old and, at the time, 7 month old. We told management about the upstairs neighbors banging around and stomping around anywhere from 11PM-4AM as we have young children and my husband is a truck driver. Nothing was done to mediate the issues. Emails back and forth from September 2024 until May 2025 about these neighbors, their noise and their dog droppings they would leave littered across the front area of both our apartment and theirs. The management asked for proof and I literally got a picture of the girl taking her dog to use the bathroom and STILL nothing was done. New management comes in, Karla Hernandez (who's the property manager yet never on the property), who was notified of these issues and still refused to have mediation between us and the neighbors. Easter 2025 my husband had water with dog feces dumped on him while on the patio by the neighbor and reported it to an assistant the following day because Karla was not on the property and was told they would contact him by the end of the day or next day. They didn't. They waited until May 6th (almost 3 weeks later) to send a letter stating that May 9th there would be a mediation meeting. May 8th my husband got in an altercation with the boyfriend of the friend that was renting from the lease holders upstairs when he watched the boyfriend walking away from the dog poop his dog had just dropped. The following day I have the office assistant calling my phone telling me that the mediation had been rescheduled to the following Monday and a couple hours later Karla decided to do her job and ask about this altercation. During this phone call she had stated that she "[didn't] care about anything that happened before she got [there]." and that "maybe we should've picked a different place to live". It was a real slap in the face as a parent just wanting a sanitary and safe place to have my children be. The night of May 9th, as my husband was heading off to work, he found a notice to vacate the premises on our door and it was for both units. We've never had any notices or warnings against us and we were late on rent ONCE by a day because my husband was coming off of medical for getting sick shortly after Easter & testing positive for Hep A antibodies (which could quite possibly have been caused by the fecal water they dropped on our patio and all over our ottoman however many times). In June we had to contact the city (Village of Clemmons) because the standing water we reported in July the previous year was so bad that we were stepping in it to get into the apartment and to leave the apartment. it also had sat so long that algae began to grow and my children were getting bitten all over by mosquitoes laying their eggs in it. Karla, a day or two before we finished cleaning and moving out said she's having people spray and work on the leak because the city said something about it, not because we had. And now, Karla is trying to charge us for carpet replacement of almost $1400 because of "heavy wear and tear" but first she said it was because of detection of urine. These people are shady as hell and only care about what they can squeeze out of you. I've watched many people move out and they have a revolving door of maintenance men so you never know who is coming into your homes. PLEASE DO NOT MOVE HERE, ESPECIALLY IF YOU HAVE CHILDREN! They do not care about your peace, your quiet enjoyment time, or your health; they care about lining their pockets! P.S. The BSC Holdings company is a private owner so they don't need to abide by Housing rules (meaning that they don't have to fix something if they don't feel the need to).

I love living here people are courteous and kind we plan on living here for a very long timeread more

Nice place to live very peaceful all neighbors are very nice up keep is A+ very happy here.read more

usually available when we have questions and concerns. thank god for the maintenance man. we really…read moreappreciate him

I was pleasantly surprised when I went to the property manager, DJ Huffman, and asked if my…read moremother's tub could be remodeled so she would be able to step in without lifting her leg up high. An email was sent to the "bosses " and they approved and paid for the remodel! Now my mother and I can rest easy knowing she can enter her tub safely by herself.