Manager should be fired. He/she obviously has very low standards and little respect for customers. Overall cleanliness, plumbing fixtures, AC, microwave, laundry machines, curtains, breakfast and more all have serious issues that shout out that management doesn't care. read more

This place is disgusting! I booked two rooms for my staff members attending a conference. The first to person to arrive, contacted me shortly after checking in to let me know the room, specifically the bed, was dirty and that the front desk told her there was no one available to change the bed and no other room was available. While I was on the phone with her, she was told the bed was re-made for her. See the attached picture of the dirty sheet. She was not comfortable with the clear lack of attention to cleanliness and sanitization and chose to leave the hotel. The second person arrived not long after, was also disgusted by the lack of clean facilities. See the attached picture of the restroom, and opted to leave as well. Considering we live in a Covid aware world, the obvious lack of cleanliness at filthy Comfort Inn Midway is alarming. Also, the manager, Mike, doesn't take or return calls or emails to address any of these issues. I think a call to the health department is in order. FYI, I rebooked my staff at a nearby AC Hotel by Marriott, it was less expensive and clean!!! Do yourself a favor. DO NOT BOOK WITH COMFORT INN MIDWAY. read more

Comfort Inn & Suites Midway - Tallahassee West - Dirty bed sheets - Hotels Near Me - Midway, Florida

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This has been one of the most disgusting hotels I have been on my trip. First, the sheets are dirty. I caught a hair from one of these and one dirty ass stain. This is a serious problem if you do not clean your sheets after each person checks out of their hotel. Second, there are roaches. To every hotel suite I have ever been at, this has got to be my worst one. There were roaches scattering across the floor when I went to sleep. We even had a roach on the desk in the middle of two beds. There were also small bugs (bed bugs if it is right) that went to my side of the bed and climbed on one of my pillows. I couldn't sleep this night. Finally, the bathroom. The bathroom isn't good since the sink looks like it is dirty, including the shower. The towels weren't looking that well either. There were roaches in there as well. I hope y'all fix your hotel. Clean more cleaner, and maybe get an exterminator or pest control to get rid of the roaches. read more

Our first stay was great. This time was a total disaster. Ian at the front desk was a jewel, which is the ONLY reason I'm giving this review 2 stars. Everything else sucked. Traveling from MS to FL, we stopped for the night at this hotel. The idiot governor of FL, Ron DeSantis, decided that everyone had to wear a mask in "any building with a roof or awning." Further, in Leon County, no breakfast or coffee would be served in hotels. We get to our king bed handicap room and as soon as we opened the door our noses were assaulted by a strong musty smell. There was very little room for a power chair or wheelchair to move around, and there was no such thing as turning around. My husband had to back up to get out of a space. Further, the head of the bed is a full 3 inches lower than the foot of the bed! WHY???! NOT good for people with brain injuries or sinus conditions! We went to make some coffee (it was "allowed" inside the room) but there was only ONE cup. Apparently you are expected to take turns drinking coffee from the same cup (which really helps not to spread COVID - insert sarcastic tone here). I went to ask Ian for another coffee cup but there weren't any in the back. He had to go upstairs and bring a box of cups and a box of lids down to give me one. Bless his heart! Getting back to the room again with the cup, my husband is flipping through the channels on the TV and there were about 13 channels - 10 of them nothing but infomercials! The others were all news and something called RFDTV about rural life. We wish Ian all the best as he is a great guy but we will NEVER stay at this Comfort Inn again. read more

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Too bad I have to choose a star!! We got a suite for me and my friend and kids. The pull out bed was horrible, there were no sheets to put on it , I went to the front desk and asked for sheets , i got those and asked for pillows ... the guy then said " uhhh I don't know if we have any".. I said what? You don't have pillows? He said " well I don't know because WE HAD AN INCIDENT AND HAD TO THROW MOST OF THEM AWAY" what the actual heck. So we all crammed together to share two beds .. the bed looked clean but there was a cigarette burn in one and black mold growing behind the AC and windows, also black mold all in the bathroom. ALSO THERE WAS NO SHAMPOO OR BODY WASH. Normally this wouldn't be an issue but we left all our stuff in the car except clean clothes , because it was midnight at check in and we just wanted to shower and sleep before getting on the road again. So, yeah it was a horrible experience read more

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The lobby is new and pretty clean. My room was musty smelling and stains on the wall. We are here for my daughters graduation at FSU so had no choice but to stay in this shady place. read more

Comfort Inn & Suites Midway - Tallahassee West - Stains on the wall next to the bed! Yuck! - Hotels Near Me - Midway, Florida

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There are so many things to say about this place. But I WONT recommend staying here, especially during COVID! When I entered I went straight to the bathroom and saw it completely dirty with hair everywhere. The Toliet was dirty and shower had hair. It's really unprofessional, coming from a house keeper myself this place should be clean, especially during COVID. The bed sheets are dirty and have hair everywhere. Looks like they never change the sheets. The pillows were also dirty but turned so the dirty part is on the back so no one will see. I can tell this place isn't even vacuumed right, there are pieces of trash under the bed. I've stayed at other Comfort Inn and they are really clean and thought it would be the same here. read more

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Mildew growing on the ceiling , random hairs on the bed sheets... The air shouldnt smell wet but it does. Im so uncomfortable. read more

STAY FAR AWAY. Worst hotel management. We drove from Florida to New Orleans for our anniversary. We stopped at this hotel since it was along the way and it was getting late. We honestly could have driven all the way through, but we wanted a place to take a shower, brush our teeth & get some sleep. There was a strange smell in the room, but it was late so we went to bed. When we woke up, we turned on the shower and bright yellow water that smelled like sewage filled the tub. We went to the front desk, and the man told us it wasn't their fault, it was the city's problem. The water was redirecting from the bathrooms above us. He completely ignored us after his response without any apology. We asked if we could at least have some bottled water so we could brush our teeth, and they didn't have any. We wanted a refund because it was disgusting to have urine in our water. We brushed our teeth in the sink the night before, which could have been contaminated. He called the manager and offered us $20 off, which wasn't good enough. They wouldn't give us a full refund, so we left unshowered and feeling gross. We called the Choice Hotels customer service multiple times over the next few weeks to see what they could do. After our 5th conversation with them, they offered to sign us up for their rewards program and give us enough points towards a free night at a different hotel. I'm sure all Comfort Inns aren't bad, but I've never had someone with less concern for his guests before read more

Comfort Inn & Suites Midway - Tallahassee West - Worst hotel we've ever stayed at! - Hotels Near Me - Midway, Florida

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ROACH INFESTED - NO SATISFACTION GUARANTEED. At first glance, customer service was great and hotel appeared nice. As we attempted to check in, room keys would not work. Neighboring guess walking in the hall informed us they were placed in that room earlier and had same issues. So why would they place us here too without repairing the entry point? Thereafter it gets worst!!! As we are laying across the bed watching tv a parade of roaches scrambles by. A closer inspection reveals a roach infestation behind tv. We immediately contacted front desk. Night attendant came up to room to investigate and saw the roaches still scurrying in the vicinity. He was disgusted as well and apologized; he offered to move us to another room. After traveling for hours to get here, at this point, we were beyond just ready to just crash; otherwise we would have left!! We were placed in another room, only to find dirty towels stored in the closet. Room keys would not work for this room either. Further, it was after 3 PM the next day and no room services was still not provided. We called front desk to request service and was informed housekeepers were just about to clean our floor . When asked to just provide fresh towels and remove trash, we were left with 1 bath towel and 1 hand towel and all of the trash remained. Had to locate staff to ask again to remove trash and grabbed my own towels from the cart.. We didn't mind paying full price for a satisfactory stay but not for one of this caliber. Management initially offered an apology only, which was unaccepted. A 15% discount was given which was still unacceptable given the regular charges paid for the room. At checkout, the management did not seem overly concerned about customer satisfaction the least. First and last stay. If you do mind staying with roaches and the paranoia of taking them back to your own home, I suggest you find another location that takes pride in customer satisfaction. This place is not it. I RATING WELL DESERVED read more

Comfort Inn & Suites Midway - Tallahassee West - Some of the roaches that remained. Many scattered before I took photo. - Hotels Near Me - Midway, Florida

Scammers will call you if you book this hotel!! I booked one room for one night at this hotel through the website choicehotels.com. I received a call early on the day of my arrival at this hotel. It was a man who sounded like he was in a loud room saying that he worked with Comfort Inn and that he wanted to confirm my reservation. He told me how many rooms I booked and for how long and I confirmed it. He asked for my address, and said he needed it to book the room. Then he said he would go ahead and book my room, but he needed the rest of my credit card number. He knew the last four digits of the card number already and told me them so I could confirm it was the right card. I knew this was suspicious but I was very stupid and distracted so I told him the card numbers. I know that taking credit card numbers over the phone is not good practice by any honest company so immediately afterwards I remembered my common sense and decided to lock my card so no payment would go through without my complete authorization. Later that day I saw three deposits into my account which I knew I had not made and I know we're not supposed to be there. There were no withdrawals made so I didn't lose any money, but I had to cancel my card, which sucks. I'm lucky that was the worst of my issues, but be warned and don't be stupid like me. When I arrived at the hotel and got to the front desk I saw a sign that says 'Don't give out any information we will not ask you for that information, if you need any help see the front desk' or something along those lines, which means that they know this is happening to people. I wish they had warned me before hand through email or through a call, although I know it's my fault and I was naïve. Besides that, the hotel seems fine. Nothing fancy, nothing gross. It smells fine, and seems clean. The cable tv is being redone in each room but it still works. Hopefully the breakfast is decent. read more

1. The best hotel in the area 2. Comfortable beds a plus 3. Superb customer service read more

This is certainly the best of the hotels in the area but is a little short on the cleanliness side. They could use a good thorough cleaning and a supervisor who is more particular with the staff. We also noticed that the lobby and breakfast was much more organized and orderly on the days the manager was on duty. The other days, the staff congregated in the lobby and was loud and in the way. We would stay there again because it is close to our family when we visit, but I have a bit higher expectations for a Comfort Inn. read more

Very pleasantly surprised to find this hotel. We booked last minute for the FSU/UF game. All the closer hotels were ridiculously priced. We figured this close at a decent rate would be subpar, since we stayed at a very disgusting hotel for college drop-off weekend for much more money. Everything was clean, staff was friendly, well stocked breakfast. We have found our new hotel in the area. read more

They are trying to fix this place up and I think when they are done it will be four stars, until then it's three. The place smells awful musty. My room smelled better than the common areas. My bed was comfortable and room was clean. The walls are a bit thin, so you hear noise from your neighbor. There was quite a few guests hanging out in the hallways, chatting on phones, watching YouTube and laying on the carpet. I have no idea why this was going on, but it was pretty bizarre.... read more

NO HOT WATER. The room smelled like smoke. The air conditioner was loud and rattled all night. This hotel continues to try and charge you for an "optional safe usage", but you have to opt out or you get automatically charged. Although I have read other reviews where they said this was a mistake, they did it to me also but luckily I caught it before paying. The young lady at the front desk was helpful but the manager would not even come out of his office to try to make things right. I recommend others to keep driving. read more

Will not stay here again without checking everything out myself. Too many gross and broken hazards around the pool area including busted furniture, no patio table, gross pool bathrooms. Broken beer bottles by the rear exits. Take a good look around before you check in. read more

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Twice the price, half as nice. We make it a practice to stay at a Choice Hotel facility when traveling on the road, usually paying less than $100 per night. The rate here was $142 per night, which we accepted after being on the road for 10 hours and needed a good nights sleep. Room keys did not work, but were replaced and functional. Room was clean and comfortable. Breakfast area was unattended, coffee container empty, condiments shortage other supplies lacking. Look for another motel in area more reasonably priced. read more

This hotel has been one of the most peaceful and comfortable stays I have had at a hotel in a long time. Breakfast was real breakfast and not juice, coffee, milk and danish. I couldnt hear any noise from I-10. read more

Nice & modern, but not quickly adapting to new business stay concepts. Most Choice Hotels nowadays do express checkout and save the business traveler 15 minutes or more for departure. This location does not. And when U go by the front desk and request ur receipt at 6:30AM and explain that U will be gone by 8AM, U get a 15 minute explanation of how their system works and the house keeper will probably enter room thinking U have already left, even though I put a do not disturb tab on outside of door! (Don't get me wrong. Desk clerk was very courteous.) If we want more business customers, we have to adapt to new programs that make it easier for them! Especially when it is something that does not cost the hotel. Put customers' convenience first, not establishment's. read more

Our check-in was NOT great! When we arrived there was no one at the desk and thre were 2 other parties waiting to check-in. While we were waiting 2 more parties arrived. I tried to call the number on my reservation and heard the desk phone ring. Then it rolled over to voicemail and said that this person's (Margaret something) voicemail was full. So I stepped outside to call the Choice Hotels 1-800 number and left my husband inside waiting at the desk. Every number I tried to call on their website rolled over to :"your call cannot be completed as dialed". A young early 20's woman finally showed up at the front desk and started checking everyone in. I think she may have been the only employee on site. I felt very bad for her, but I was also very frustrated. I travel with Choice hotels often, and I realize they are nor Ritz Carltons, but the rooms are usually nice and the service has been good. This was a BAD first impression! Once we got into our room, it was very nice, clean and large. We could hear noise from the adjoining rooms, so the walls were not very thick. There was some minor mildew in the tub/shower. Beds were comfortable. There was also a small charging port on the beside table with two regular outlets and two USB ports. Breakfast was good...hot eggs and waffles, cereal, fruit, muffins, etc. We had the same experience at check out as at check in; there was no one at the desk. We stood and waited again for an employee to show up. It turns out that she was also doing breakfast. This location is WAY understaffed! read more

Very nice hotel! I recommend this hotel. Went to the best western down the road and they had bed bugs.