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Comfort Keepers

3.7 (3 reviews)
Open • Open 24 hours

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Complete Care At Bey Lea - Assisted Living Suite

Complete Care At Bey Lea

1.0(10 reviews)
3.5 mi

I am writing this review to provide a warning to any individual thinking about sending a loved one…read moreto this facility. After my 91 year old father was hospitalized due to Covid, he was transferred to Bey Lea. Part of this decision to move to Bey Lea was because they had an isolation room where other skilled nursing facility did not at the time. After a few days of observing the care he was receiving at Bey Lea, I knew I had to move him to another facility. While in isolation staff hardly checked on him on a regular based. When staff did enter his room; they did not mask up and did not follow CDC droplet protocols. The initial lobby area of the facility was updated, but the patient rooms were dirty, dingy, old and not well kept. My father's bathroom had dried feces on the toilet seat. He was not given a shower after being told three times he would be put on schedule. While in isolation staff, his meal trays were just left with him while not providing any assistance with eating. To be fair there were some staff in nursing , aides and rehab who did exhibit concern and care for patients. However, most staff exhibited poor patient care skills. After a week I finally found another facility to move him into. In summary, Complete Care at Bey Lea does not meet the patient care standards that should be met. Avoid this facility at all costs!

What you see on their website verses what you see in-person are very different.Subacute Care is…read morechallenging enough for an individual without having the staff being rude and not interested in adequate care and safety. Not a good place.

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Complete Care At Bey Lea - Sub-acute Bedroom 2

Sub-acute Bedroom 2

Complete Care At Bey Lea - Assisted Living Suite

Assisted Living Suite

Complete Care At Bey Lea - Assisted Living Suite

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Assisted Living Suite

Brandywine Living at Reflections by Monarch

Brandywine Living at Reflections by Monarch

4.3(6 reviews)
10.2 mi
24/7 Availability
Pet friendly

Brandywine Living at Reflections is a beautiful community with a team of dedicated staff who go…read moreabove and beyond to make residents feel safe and loved. I highly recommend this community if you have a loved one who needs memory care. Call the Community Relations Director at 732-785-3370 to schedule a visit, you will be happy that you did!!!

I was looking into places for my parents. Spoke to Leann Frentz several times. Very difficult to…read moreget a hold of as well. Explained the entire situation, their financial situation etc.. When it came time for the paperwork there was another text exchange asking about the 2 year guarantee because my parents would fall short of it. She text me "Just be transparent on the financial form, that way we can plan for when they start to apply" That Friday the director started getting involved asking questions. Only to wind up denying them despite what I was told. Director Melissa Hingher told me she was going to talk to someone else at corporate and get back to me. 1 week later hadn't heard from anyone. I escalated it to their corporate office when Kenneth Segarnick emailed me back saying he received my email that was sent to the CEO Brenda Bacon. We scheduled a phone call and he backed them 100% didn't care what was in writing. Stated he wasn't a party to the conversation, but I have it in writing. Bottom line be careful with this place, they will tell you what you want to hear but won't back it up, they are liars simply put. Makes me wonder if they do this with admissions, what would they do when it came to care.

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Brandywine Living at Reflections by Monarch
Brandywine Living at Reflections by Monarch
Brandywine Living at Reflections by Monarch

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Comfort Keepers - homehealthcare - Updated June 2026

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