The owner Liz is so passionate about what she does. She truly cares about her residents and…read moreassisting them in any way possible. If your parents, friends, or loved ones need a room in a family home this is the place for you! She accepts Medicaid and is willing to work with you to get you in the home.

Wow! The new Owner has done so many improvements from the last time i visited in September 2018…read more The new owner has replaced all new experienced staff and are very caring and loving with the residents. They cook daily freshly prepared meals and consider residents choice food. They celebrate all staff and residents birthdays and holidays. The place is very spacious with very friendly environment and bathrooms are all equipped with safety fixtures. Feels like a home away from home. I will definitely recommend this place to age with grace and happiness. Visitor

I am a former employee of a&b. I quit only bc I moved further in my career but am greatful for the…read moreEXPERIENCE I gained from A&B Let me just say any assisted living home is going to have bad caregivers come through and yes as I was working there, there were quite a few that were no good, those are also the ones that claim to have "no training" and act like they just get beat down at that job. The good employees were the ones who got run over by family members and made to have that sort of attitude at work because of the way they were put down, picked and nagged at by them. You were one of them Ms. Janice, you were one of the reasons I did not enjoy working at the smaller house. I could spend my whole 12 hours with your dad (who we all loved so much by the way, and who, if you would have just taken a step back and took a breather, was very happy and just fine for the most part until towards the end when it had just become too much) and it still wouldn't have been good enough. You spent "your life" running back and forth because of things that you specifically wanted and hovered over and watched and expected every caregiver to spend every second with your father when they had other residents and daily things to do and take care of and you would get very upset over things that I personally along with others feel you would over exaggerate and blow out of proportion. The food you speak of isn't actually at all what you say it was. I thought the food was delicious and always thought they were well fed & if the food wasn't up to your standards then I would have to say it would be the caregiver who wasn't cooking it properly because I always thought the menu & the meals that were prepared were great. I worked in other assisted living homes where I would not even serve anyone what they had prepared but the owner of A&B spends a lot of time, money and most of the time prepping meals that are made for the residents. As far as the RN, & the other things you spoke of .. there is an rn that is registered to a&b and is ON CALL 24/7 ...if needed. Above and beyond is an ASSISTED LIVING HOME. We do not provide hospice care, home health or physical therapy. However, yes, we provide information and have hospice, home health, and PT in our homes as the family chooses which company they would like for their loved one. Assisted living caregivers are not physical therapists or nurses. So we have companies who do that part. We clean, shower & feed Also, the owner of the assisted living home does not have to pay for your loved one to have PT, that I also haven't seen at other assisted living homes. Unless it's included In their facility and then added to "your dime" ... Toiletries, for their personal selves, etc, ARE PROVIDED BY THE FAMILY MEMBERS. Also, another thing that is done in other assisted living homes I've worked at. The owner has the home payments, utilities, employees, food, among MANY other things to pay for monthly.... As far as the appliances and the things you say didn't work weren't fixed etc, unfortunately during the time of your stay, the owners husband had cancer, and passed away in time. Things through my eyes were very well taken care of during that time as best as they could be and should have been understood by family members if it had taken more time than expected to get to, but it always got done & I remember watching him, even though he was dying of cancer, come in and handle things that needed to be done and got them done. So for you to say those things is appalling. From what I have gathered from previous friends and co-workers, you were asked to move your father. Which to me would seem that if you were this unhappy, for the 16 MONTHS you had your father there, why did it take the owner asking you to move (due to the constant nicking, picking & complaints and making all of the caregivers not want to work in that house) to move him? I would think if I had my loved one somewhere that I was that unhappy, I would have taken it upon myself to move them somewhere else. Fortunately for this company, you are the only review and person who has viewed this page on yelp, because they don't deserve that kind of slander from anyone. But luckily and hopefully with my review, if anyone happens to come across yours, they will read mine as well and see that Above and Beyond is not the place you mentioned, the owner & caregivers are not the kind of people you make them out to be, and the residents we have are very happy. Family members from past years still come to visit. Lots of our residents have lived there for years and have been more than happy with above and beyond and the 16+ years that they have been open, just goes to show that your review is certainly just your own personal feelings towards an experience you yourself made a difficult one. Have a wonderful day, Ms. Janice.

There aren't many people who you can trust with your loved ones, However from the super clean space…read moreto the professionalism this place left me with no doubt in my mind that I made the right choice. I really couldn't believe how beautiful the home is and just how cozy it felt. You can really tell that the owners wanted each person to feel like they were at home. Choices like these are already hard and emotional, but this place really took a load off my Shoulders.

This company is amazing. The office staff are friendly and professional. They have the pride and…read moreloyalty I haven't seen in a very long time. They take care of their caregivers as well as their clients, go above and beyond and make sure to do the best they can. I highly recommend them for your family or friends who are in need of some help or if you have a kind heart an are looking to help people.

care from the owners to make the arrangements. My 75 yo sister was happy with the care givers…read more The company is very accommodating

Great company with caregivers that truly care. They have nurses on staff that are available when…read moreneeded.

SureCare at Home is a wonderful company with incredibly compassionate and attentive caregivers.read more

The director over promises and under delivers and does whatever he can to earn your business at the…read morebeginning. Multiple examples of HIPA violations by sharing medical history of patients as well as details of how they are going to remove "problem residents". For those of you that are not familiar with patient advocacy and what healthcare providers can and can't share. This is a major issue and is absolutely a violation of HIPA In short the owner of the company only cares about making money the irony of that is they can't keep track of their own books and refuse to take any accountability for the lack of attention he provides to his one of many companies that he owns.

Moved Mom to Valiente and couldn't be happier. She gets lots of one on one attention and you can…read moretell the staff cares about their residents. She's on hospice and requires a lot of attention but that doesn't faze them. I am there almost daily so I see how they interact with the residents. Residents seem happy and content. Great place. Can't say enough good things about them.

My mom was at the Village at Woodlands Waterway, in The Woodlands, and needed 24 hours care while…read moreunder Hospice support. Nancy Larkin the Care Manager with LivHome is excellent. She provided care providers that had experience with Hospice care. If you ever are in a situation with having Hospice provide care to a loved one, you need caregivers that are knowledgeable with the concepts of Hospice. It makes all the difference to know that you are providing the best possible care and support for you and your loved one. LivHome works hand in hand with Hospice. I can not say enough positive comments about LivHome. If Yelp had 10 stars they would get that. 5 stars is not enough to express the gratitude for the support and care they provided to my mom. Nancy Larkin, actually came to where my mom lived and visited with her staff and my mom and I to make sure that everyday we were well cared for. Excellent, excellent support and care.