Commerce Bank is a joke. Plan on leaving this institution ASAP, (after 6 years!) because it has just been one thing after another with no help or solution. They make banking so difficult when in reality it shouldn't be!!!!
During this COVID-19 crisis, you think they would be making all efforts to keep you at home and away from the banks as much as possible, right?? Lol not in my case, my mobile deposit was deactivated a few months back due to some overdraft issues which I attempted to communicate with the banks. With NO resolution. Funny thing is, mobile deposit was deactivated for other reasons...had nothing to do with bounced checks or fraud or anything like that! JUST a few overdraft issues which I actually used mobile deposit to get my account back on good standing QUICKER!!! Which by the way their overdraft fees are $40!!! Lol so for someone who gets behind in life...which happens...be prepared to be further behind with their fees!
I tried calling to see if they would reactive it since it was a unique and critical time. They told me it was not possible and that I could have mobile deposit access in about 6 months. SERIOUSLY!! So this morning at 9am I go to the bank to deposit my checks before work. Come to find out DUE TO THE CRISIS, they do not open till 9:30am. Can anyone else see my frustration!?!!!!!! You want a Bank that's working for you and a place where you feel your money is well protected...a place you can TRUST. Then DO NO GO TO COMMERCE. read more