The thoroughness of the visit by each employee. They demonstrated or sought the knowledge of this…read morevisit from the front desk to the examining room to the completion of the procedure. Updates are given through texts before any visits or procedures.Verbal information is given involving the steps of the procedures. It is as the office double team the patient to make sure each iota of this visit will be successful in allowing the appropriate personnel to give the correct information. Dr. C even pops in before procedure is to begin to make sure this visit will run smoothly. On this visit, I made a mistake in my preparation, the office staff gave me options. They made me feel comfortable if I decided to change my appointment and change their entire day. Bottom line, the best reference to chose this practice by my dentist for my procedure by this staff. Hats off to all involve from my regular dentist to the staff of Central Virginia Oral & Facial Surgery. B. Williams, Appomattox, Virginia

Say ahhhhh! We love Dr. Herrera! He's not only professional, but he's personable. His expertise…read moremade my daughter and I feel confident and relaxed while getting her wisdom teeth out! There's nothing acci-"dental" about our choice of oral surgeons! Check in was easy breezy and we didn't have a wait at all! She was taken back immediately and the assistant set her right at ease! Getting any procedure can be daunting, so it's reassuring to have a great staff that cares! What are dental x-rays called? Tooth pics! The office itself here in Brandermill is soothing with shades of rich bronze and muted gold... it's super clean and chill. There was a sign that said no food or drink, and I really wanted to sip my Aqua Panna water, but alas, I held off. A word to the wise, come here for you wisdom teeth issues, or any oral surgery. You'll be in good hands with Dr. Herrera, and that's the whole tooth and nothing but the tooth!

I visited VA oral and facial surgery twice for two different procedures ,and each time the service…read moreI was offered was excellent from both Dr.Watson and the staff. The staff is very kind ,and Dr.Watson every post -procedure , he had personally called to check on me . (which I greatly appreciated!) -Fadzi

If this business is interested in a public perception of valuing patients and providing good care,…read moreDO BETTER. In booking the appointment for urgent dental care, I confirmed with the scheduler that the practice takes my insurance (high level federal employee dental coverage). I was informed when I arrived for my appointment that they do not take my insurance and was asked to self-pay instead. I canceled the appointment on the spot. Problematic on several levels: 1. Waste of 2 weeks to address an urgent dental need when another practice could have been found. 2. The possibility that treatment will now cost more because of further delay. 3. I had to ask the business manager *not* be charged for the scheduled visit. 4. The business manager, who was nice and listened, seemed surprised at my experience because "the practice takes very few forms of insurance". Nice. 5. Taking time off from work unnecessarily. In a climate of the corporatization of health care-- not a good look if the goal is to convince the public that the business cares about the community it "serves".

Dr. Drew Ferguson is AMAZING. I've had 2 surgeries with him, one removing a large number of teeth…read more(17 extractions in one day!!) just recently. I had an issue during my recovery and he was able to see me the VERY next day. He explains everything in a way easy to understand, and matches his explanations to your level of medical knowledge. He wasn't incredibly familiar with a genetic condition in my family SO HE LOOKED IT UP. At my second consult, you could tell that he had actually reviewed my chart from my previous surgery before the appointment because he referred back to a few things that because of my genetic issue would need to be adjusted with the sedation. That a doctor would pay that much attention to/for me was amazing. He's got a great bedside manner, smiling/laughing/joking and REALLY put me at ease. He also understands that deep fear of dentists some people have, and works hard to put you at ease. His entire staff is phenomenal!

As a nervous 15 year old who had to get her wisdom teeth out, this place was a 10/10! Dr. Herrera…read moreand his assistants were so patient and kind to me especially as it was my first time being under and because I was nervous! It's been a bit over a week since they've been removed and all my sockets are pretty much healed up! Thanks again to all the staff and everyone who made me feel welcomed and comfortable, y'all were truly amazing!

Very attentive, friendly staff. The practice was able to get a family member in same-day for an…read moreemergency consultation. Immediately cared for patient with prophylactic antibiotics and painkillers and scheduled surgery within reasonable time frame. Practice was recommended by our dentist after emergency consult. This was reassuring during an emergency. The practice worked to get us seen same-day with their busy schedule. Super helpful with new patient paperwork and check in. Insurance coordination was easy. Lovely, bright space. Super clean. Would recommend. Will update after surgery.

From my first call to numerous calls looking for cancellations to get in sooner, because of the…read morepain I was having...Dr Tricker, his nurses and staff were beyond professional. Dr Trickers knowledge and experience was beyond exceptional! I needed a tooth pulled and decided on an implant being a tooth I needed to eat with. Dr. Tricker explained everything in detail. The next day after my consult I had the surgery with sedation. The nerves were high on my part but I was put to ease by Melissa and Dr Tricker. I was there over an hour but it felt like 15 minutes! No pain or swelling or bruising afterwards. One week post op for a followup and then monthly for three months to make sure the implant is healing and healthy before I see my regular dentist for the crown. I have all the confidence in recommending Dr Tricker and Central Virginia Oral & Facial based on my experience! Highly recommend! They have an office in Charlottesville and Culpeper. I chose Culpeper as that's where I live. Thank you again! Also, the flowers were beautiful and such a nice surprise! Thoughtful, kind and top notch!! Sincerely, Janice C.

Great experience with my wisdom removal. I was able to schedule a consultation appointment within a…read moreweek and then schedule my surgery date within a month from then. All of the staff was very knowledgeable and I was told exactly how much I would owe out of pocket. On the day of surgery, I arrived and was taken back within five minutes. I was comfortably in and out in under two hours. Everyone was very understandable of my anxiousness and did their best to make me feel comfortable. Very happy with the services received and the friendly staff, nurses, and doctors.

I had a great experience with this group. Dr. Boxx was most understanding of my concerns and…read moreextremely kind talking to me about what I was going to have done. He even called me the next day to check on me. Thank you being the best!

This could have been a 5-star rating if it wasn't for the office staff! I found them to be…read moredifficult to work with and impossible to reach! EVERY CALL gets scrutinized by the Call Center person, even if you have an emergency which I did and ended up getting my tooth extraction done by another surgeon and not my doctor. I won't be returning to Commonwealth, even though I need two additional implants.

Our eight-year-old daughter needed to get some teeth polled. The doctor has great rapport with the…read morepatience, he made her feel very safe, and was great at explaining all procedures. The staff was all very friendly. He was recommended to us by two different dental and orthodontic clinics. Her surgery was very smooth with limited pain and they allowed me to be present for it.I would highly recommend your service.

This guy is awesome! Has a great sense of humor…read more I got wisdom teeth extracted at age 31. After waking up from anesthesia I felt ZERO pain and had no problems. I was out hanging with friends 2 hours after surgery.

Entering the office, I found the office staff to be professional and friendly. Didn't wait too…read morelong to see the oral surgeon . He came in and spoke with me at length and addressed any questions or concerns that I had. He put my mind at ease. I felt everything went smoothly with my consultation . And I'm hoping everything will go as smoothly with my surgery.

My son, who has autism, needed a tooth removed when Dr. Hill first arrived to the area. The…read morelengths he went to to accommodate my son and myself was extraordinary. He truly is skilled at what he does. He even called to check on my son after hours. I would absolutely recommend him. My mom has used him and I would absolutely use him again if anyone needed work done. Highly recommended!