The hotel is down a gravel road off of a Main Street so it was loud on the property when…read moremotorcycles and cars drove by. Apparently, based on a review days ago, the air conditioning was out. I stayed there September 12 and 13 of 2025 and the air conditioning was still not functioning. The staff at the front desk acted like it was a surprise the air was out. My husband asked for a fan which they did provide. The problem with the fan was that we needed to prop it in front of the windows to get the cool air in. At night time, there was loud music and bass playing. In order to sleep we needed to shut the windows, but couldn't because we roasted in the room. The bed in the room was the hardest mattress I have ever slept on and could not get a good nights sleep. The hotel itself is cute and quaint with nice furniture. There was more to be desired with the free breakfast. The coffee was not great and there wasn't a lot of good options in my opinion. My mother in law, father in law, and husband sat in the bar area. The bartender was there yet they had waited 15 initial minutes to get service/drinks/food. The place wasn't super busy so I was surprised that service was not top notch. The hotel says they are a five star establishment and at most they are a 2 or 3 star. Lastly, my husband and I laid out at the pool for a few hours. We ended up falling asleep on the chairs and woke up to a lot of bites all over our bodies. The hotel may need some bug control especially in the garden and pool area for no-seeums. I would not recommend this hotel to stay at nor would I stay here again.

Le Pigonnet is NOTHING LIKE WHAT'S PICTURED ONLINE!! The website is essentially fraudulent and…read moredeeply misleading. If only they could invest that same amount of time and money into the actual rooms. Located by a several block long mental institution, this hotel is a far walk from the city center and anything else of note in Aix. The walk into town is bleak and depressing, as the hotel is definitely located on the wrong side of town, and it is not safe to walk near the hotel after dark. The hotel room was incredibly small and looked like it belonged on a psych ward. For paying over $300 a night can I at least get a painting or decoration instead of bare white walls? And if you are over 5'4" using the shower will be deeply problematic. I could not fit inside it or raise my arms. Let's not forget my amazing view of the parking lot, complete with cars honking. AVOID THIS PLACE AT ALL COSTS!! There are so many options in Aix, don't make the same mistake I did.

I chose this hotel because it's so close to places I want to visit. And it's priced right. I can…read moreput up with the averageness of this place. No parking, room with no view, but they do have other better rooms, some with jacuzzi, small bathroom, tight shower stall, some rude staff, one one side of bed has an outlet (you have to unplug lamp to use it). On the plus side, they have AC, elevator, adequate WiFi. They do have rooms with balcony. I'm assuming they can get pretty loud. The cafes and street performances are just outside. Thankfully, we don't hear all that noise in our room.

Perfectly clean and the staff are all very nice and exceedingly helpful but this hotel is on a busy…read moresquare with a bar below it and it's rather noisy at night. Maybe on weekdays or off seasons it's less so but unless you don't mind staying up until midnight, this might not be the place for you.