I applied for a Home equity line of credit and never received it, good credit and plenty of equity…read moreand no income-to-debt ratio problems, but CBT seemed to think there was an imaginary lawsuit out there somewhere that belonged to a person with the same name as me, they just could not prove that was me, doesn't matter just screw the good customer. Oh yes the Adverse action letter supposed to be sent in 60 days was received by me on 2/11/23 was late.

Have been banking here for over 10 years…read more They have a variety of accounts available and financing options. Service is friendly and professional. There have been times I walk in and am known by name. It's nice to be known. Service has always been good. They are good people to bank with.

We are new to town and decided to try a local small branch bank. We are so pleased with the help…read moreand assistance we have received at CBT Diamond. The staff is knowledgeable and extremely helpful and transactions are handled quickly and efficiently . We would recommend this bank and branch to anyone.

We found their people personable, pleasant and informative…read more It was a wonderful environment to do our banking.

i do not currently bank with them but I've been in a few times and I love the staff although I do…read morehave a personal favorite!

I'm looking for a new bank. Arvest has screwed up my account on more than one occasion. They closed…read morean account because of possible hack without allowing future deposits (government payments) to be transferred into the "new" account. They then said, "Gee, sorry, there's nothing we can do about it now." Nightmare. A few weeks ago, I tried to cash an ENDORSED check from my husband drawn on our JOINT account and the middle-age cashier demanded that he be there in person to "verify" it. omg the lunacy. The employees are incredibly slow and clueless. The 32nd Street branch is abominable . AVOID IT.

Arvest Bank is run like a 1970's company that still requires paper documents for all agreements at…read morestart up and moving forward with all start up and ongoing changes that may take place. I tried to make a payment change online only to find out that at Arvest, this is not possible. Arvest requires that all changes to payment sources require that the customer fill out a paper form with signature for any payments and this includes updating expiring credit card payments. To make matters worse, the form come in the mail in 5-7 days and then must be mailed back making the conversion time as long as 2-4 weeks. With every other bank in the US (that I know of), payments can be changed on line without the contact and assistance of personal customer service help by logging in online, entering payment updates, and hitting the "OK" button. With Arvest it means calling their customer service number, going through robots asking multiple questions, getting put on hold for 15 minutes and finally getting to talk to a human at which time the reason for the call has to be repeated, explained and if lucky, getting to someone competent to complete the request. In my case, no such luck. I was told that the paper form would be sent to me via mail and I asked if they could also send via email (email has now been in use for 30 years but Arvest prefers paper, envelopes and stamps) and as of today those letters and emails never came. I this that Arvest should consider moving into a business more aligned with their internal talents and capabilities such as a lemonade stand that only accepts cash and exact change only. At the end of each day, they can fill their paper bank rolls of pennies, nickels, dimes and quarters light grandma did back in the 1960's. I believe that they can do this well. Otherwise, my suggestion is to work with organizations like Chase, BOA, Wells Fargo and others. Arvest is just not good at banking.

This bank is awesome! They are helpful, know their business and very polite and kind. Wish every…read morebank was like this bank in Monett!!!!

From the owner: Founded in 1999, Freedom Bank of Southern Missouri is a locally owned independent community bank…read moreservicing customers in Cassville, Willard, Monett, Aurora, Seligman, Shell Knob, Golden and the surrounding outlying areas. Freedom Bank offers a wide variety of products, services and competitive rates to meet the credit needs of the consumer, commercial and agricultural needs of our communities. Whether you are visiting one of our seven branches or on the go with our mobile app, we make it easy to bank wherever you are. Freedom Bank of Southern Missouri prides itself on being your hometown bank with the drive to exceed our customers', community's and shareholder's expectations by offering unparalleled service and value. Member FDIC.

Great bank and employees. The usual banking business here. Just like any other bank as far as what…read moreservices they offer. I like their online banking features/App. I like having the ability to deposit cash at the ATM.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

Friendly, hometown bank. where people know your name and are always helpful. I would definitely…read morerecommend this bank to others.