There are many factors of which to judge a business, but the bottom line is, would you go back? In…read morethis case, I would not. Not because the rates weren't good for my loan, or they delayed closing, or that the bank representative I worked with wasn't helpful, it was due to putting irrational bank policy before their clients and their community. Jim Thorpe Neighborhood Bank would not allow me to close the loan via a mail-out closing because they claimed they have a policy against it. When asked for their policy in writing, I never received it. Being in the real estate industry for almost 23 years, mail-out closings are very common and I've never seen a lender say it's against policy. Even after I appealed to the bank president, Craig Zurn, he insisted on an in-person closing (even after I mentioned that I may have been exposed to Covid!) Mail-out closings allow out of state clients to close a transaction without having to unnecessarily travel to the location of the home. That's why there are notaries. In the COVID environment that we are in, businesses are increasingly sensitive and supportive to online measures that will reduce the transmission of Covid-19 and promote the health and safety of their communities. It's unfortunate that a bank with the word "neighborhood" in their name doesn't support smart and responsible business practices that puts neighborhood before bank practice.

From the owner: Click Business Name for More Information…read more It is the goal of The Jim Thorpe Neighborhood Bank to serve as the "financial cornerstone of the community" by maintaining our status as a truly independent bank and through the development, sale and servicing of high quality financial services and products. The Jim Thorpe Neighborhood Bank has always and will continue to adhere to the principles of service, integrity and trust. We will continue to grow and prosper while maintaining a consistent and superior return on investment. Our prosperity will be shared with our stockholders, employees and community.

Sciota location is excellent. People are friendly and extremely helpful. I have been using this…read morelocation for many years. Never had a issue!

I went to Mt. Bethel abstract for a closing on my home and they made an error of $500 so they cut…read moreme a check from this bank.. I went to the bank and they wanted to charge me 5 dollars. I mean really, you're doing millions of dollars with this business with Mt.Bethel abstract & you want to charge me five dollars ‍..I don't suggest doing any business with them whatsoever

Full service back knowledgeable staff. Sometimes can get to busy. Good bank overall. Would…read morerecommend using it to others.