Wahoo! Just went in because I was seriously nursing a bad ingrown toenail. It was agony last few…read moreweeks but I kept thinking it would get better but it remained inflamed. I was able to make an appointment as a new patient within five business days which was super impressive and they had me in the system from a previous Premier Health visit. Paper work was sent to me which was a breeze to fill out in under five minutes. I checked in a few minutes early and was called back a few minutes after my scheduled time. Super staff asks questions and very patient with my scaredy cat stance. The assistant did a quick check for feeling in my feet as I'm insulin resistant and then the doctor came in. He looked at my toe and feet and gave a suggestion for a sanding block for dry feet and a Palmer's lotion to try and then he quickly cut out the tip of the ingrown and shared how to find the clippers to take care of myself. He was great! Super efficient and helpful. Feels better already. I am not going to share my ugly toe pic but please know I have suffered for years from this and I try my best to keep my feet in good shape. He confirmed I can do this on my own and have no worries to fret over.

I have had wonderful care with Dr. Kail. The office is prompt, down to earth, and no nonsense. She…read morereally listens to you as a patient and goes the extra mile to relieve pain. Wonderful bedside manner that lets patients know she really cares about them. Would definitely recommend.

100% so glad I come here! I have been having crippling foot pain since December and went to my doc…read moreto rule out some autoimmune diseases that run in my family. Told her I was pretty sure it was Plantar Fasciitis. She had X-rays done and told me the cause was actually severe arthritis and wanted me to see a specialist to figure out what to do. She referred me to Dr. Greenberg. Do t be put off by the way the building interior looks. Apparently there was a huge leak and a lot of work needs done. I was able to fill out all the necessary paperwork prior to my arrival so checking in was quick and easy. Dr Greenberg was fantastic. He examined my feet, explaining everything as he did it, read over my X-rays and determined that i have plantar fasciitis with tendinitis. He explained that I can get inserts for my shoes and practice stretching exercises until it heals. He said that he doesn't like yo just jump to meds or injections because that doesn't heal the problem. I absolutely appreciate when someone doesn't try to scam extra money out of people.

Terrible care, and awful staff. They never followed up with the lab work. Treated infection the…read morewrong anabiotic because it simple phone call was too much for them to make.

If they'd get a better staff they lose your records they give you credit on your account cause…read morethey give you two boot stretchers and you only need one they won't give you your money back. They just put on your account then they lose it. The doctor I have was real nice and she was the only one that found out what was wrong with me it's a shame that that hurts her. The doctor receptionist office staff the billing department that work there don't know their ass from the ground. And they never answer the phone three weeks now I've called. I've also called and left messages. They will not call back and there's two different numbers for them ones. No good and one is good on the Internet.

Staff acts like they are doing you a favor. Mildly rude at best. Late. Always 10 to 20 minutes…read morebehind schedule. Appointment was rescheduled from 1:30 to 4:30 today. Got here 10 minutes early for the 4:30 appt and was told they would check to see if they could get us in. Then acted like they were doing us a favor. Again, the doctor shows up 20 min late ... The doctor's care is ok I guess. Doesn't seem to understand that a 94 year old patient has problems hearing and understanding medical speak. Would not recommend for senior care.

Our Family Physician for many years. Extremely friendly and Dr Schaerer is an excellent…read morediagnostician. You couldn't do better if you are looking for a primary care Doctor. They maintain a few appointments every day for same day calls. Hope Dr S doesn't retire soon.

My podiatrist retired and a friend suggested a podiatrist in this office. I sought out a podiatrist…read morebecause of foot problems. I met with Dr Chapman who told me that I needed new inserts. I agreed, she orders them, I pay. Three months later the inserts developed a hole in them. I called the office and they said I needed an appointment, I asked if I would be charged, yes. I went thinking I could get them replaced or fixed at my expense. My husband and I went to the appointment and waited over an hour to see the Dr. Bottom line Dr Chapman did not want to help but would send them back at her expense and I would probably be charged. I contacted the manufacturer who said shipping is free and implied the repair cost would be less than stated and suggested seeking out another podiatrist to send them in.

I wanted to share an update to my previous review for Brandon Foot & Ankle…read more I was referred to Dr. Mike by my primary care provider after struggling with plantar fasciitis for over a year. The pain was intense--I had to put parts of my life on hold, including hiking and even walking longer distances comfortably. At my first visit, Dr. Mike recommended electromagnetic shockwave therapy. While it was an out-of-pocket cost (around $800), I chose this route because it was less invasive than injections or surgery--and I'm so glad I did. I completed six treatments, and I could truly feel improvement week by week. Now, about four weeks post-treatment, my pain is nearly 100% gone. It's honestly life-changing. I also want to highlight the office itself--very clean, welcoming, and staffed with genuinely kind and professional people. My experience has been nothing but positive, which is why I find some of the negative reviews surprising. Big kudos to Dr. Mike and his entire team--thank you for giving me my mobility and quality of life back!

took my 88 year old father to his follow up appointment for his foot issue. The front desk person…read moretold us they did not have an appointment for him. I showed them the appointment card we were given from the previous appointment. They ultimately said that they needed a referral from his primary care doctor and that they reached out to them multiple times, but they had not heard back from them. I asked them why they did not call to inform me that they had cancelled the appointment. (they have my phone number and my email address) They just gave me the runaround and no apology. I had driven over 2 1/2 hours to get my elderly father there and to get him back home. The next day I called his primary care doctors office, and they told me they had not received any phone calls from Brondon Foot and Ankle. I made 2 more calls back to Brondon's asking for one of the doctors to call me back with an explanation, but I never heard back from them. The last office person I spoke with told me they could not give me any information because of HIPPA rules. This is unacceptable. If we had not shown up for an appointment, I'm sure we would have been charged a fee.

Have been on waiting list for surgery for over 18 months. Almost impossible to get a call back and…read morewhen I am able to talk to someone I've been told so many different things, from "you're up next" to "I can't find your information anywhere." Meanwhile I'm in a lot of pain. I've never encountered a more disorganized and unprofessional office.

I've been searching for a podiatrist and decided to check Yelp reviews before making any…read moreappointments. I'm so glad I did, as many one-star reviews raised some red flags. One common theme across the feedback is the emphasis on selling expensive orthotics and other items, which makes me question the focus on patient care. My suggestion to this practice: prioritize your patients' well-being and financial comfort over profit. Put others before yourself, and only then will your circumstances truly improve.