During my office visits (at the Beavercreek, OH location) , I saw Dr. Oliva. He had great bedside…read moremanner towards myself and my small children when we were there. The office was smell and well kept. They had items in there to occupy my children while waiting. We never waited long to get back into the room (one time, another patient was taken ahead of me, but I was informed of this and the reason, and I was okay). I went in to the office to purchase a cream that was expensive through the pharmacy and my insurance. When I went in to get it, they were doing inventory and they didn't have any in stock at that location at the time. I paid for the cream and they delivered it to my house later that day. My issue is an ongoing one, and wasn't fully resolved, but I left knowing ways to help it get better over time. I would definitely recommend Dr. Oliva and the Beavercreek location.

I was a longtime patient, over a decade, and had never had a problem with my appointments. I never…read moremissed or was late for an appointment, needed to reschedule or encountered any problem. I had my appointment scheduled and had the appointment card when I arrived for my appointment. Upon checking in, I was told that I did NOT have an appointment schedule that day or any other date. I insisted that I did and that I'd received a reminder phone call. The receptionist clearly didn't believe me and basically called me a liar. She spoke with the podiatrist who refused to see me that day even though I had an appointment card as proof. I would not recommend this practice due to the unprofessional behavior of staff and the lack of empathy or appreciation for their patients

My podiatrist retired and a friend suggested a podiatrist in this office. I sought out a podiatrist…read morebecause of foot problems. I met with Dr Chapman who told me that I needed new inserts. I agreed, she orders them, I pay. Three months later the inserts developed a hole in them. I called the office and they said I needed an appointment, I asked if I would be charged, yes. I went thinking I could get them replaced or fixed at my expense. My husband and I went to the appointment and waited over an hour to see the Dr. Bottom line Dr Chapman did not want to help but would send them back at her expense and I would probably be charged. I contacted the manufacturer who said shipping is free and implied the repair cost would be less than stated and suggested seeking out another podiatrist to send them in.

Staff acts like they are doing you a favor. Mildly rude at best. Late. Always 10 to 20 minutes…read morebehind schedule. Appointment was rescheduled from 1:30 to 4:30 today. Got here 10 minutes early for the 4:30 appt and was told they would check to see if they could get us in. Then acted like they were doing us a favor. Again, the doctor shows up 20 min late ... The doctor's care is ok I guess. Doesn't seem to understand that a 94 year old patient has problems hearing and understanding medical speak. Would not recommend for senior care.

Our Family Physician for many years. Extremely friendly and Dr Schaerer is an excellent…read morediagnostician. You couldn't do better if you are looking for a primary care Doctor. They maintain a few appointments every day for same day calls. Hope Dr S doesn't retire soon.

Terrible care, and awful staff. They never followed up with the lab work. Treated infection the…read morewrong anabiotic because it simple phone call was too much for them to make.

If they'd get a better staff they lose your records they give you credit on your account cause…read morethey give you two boot stretchers and you only need one they won't give you your money back. They just put on your account then they lose it. The doctor I have was real nice and she was the only one that found out what was wrong with me it's a shame that that hurts her. The doctor receptionist office staff the billing department that work there don't know their ass from the ground. And they never answer the phone three weeks now I've called. I've also called and left messages. They will not call back and there's two different numbers for them ones. No good and one is good on the Internet.

Dr Nicely has been taking care of my feet for years. Her…read moreand her staff are very personable and professional. Dr Nicely has always taken excellent care of my diabetic feet. It is a pleasure to visit her office.

Dr Nicely is very nice and does a great job, however, her front desk person is not. She needs…read morebetter people skills. I'm fairly certain that she is the one I've been speaking to on the phone and her in person personality is equal to her phone personality. (The one with the high pony and fake eye lashes)