I had an outstanding experience working with The Dorman Team for my home loan, and I can…read moreconfidently say they are one of the best lending teams out there. From start to finish, their communication, professionalism, and attention to detail were top-notch. If you're looking for a reliable mortgage lender, The Dorman Team makes the entire home financing process smooth and stress-free. They took the time to explain every step of the loan process, helped me understand my mortgage options, and worked hard to secure the best possible rate. Whether you're a first-time homebuyer, refinancing, or purchasing an investment property, their expertise in home loans and mortgage lending really stands out. What sets The Dorman Team apart is their responsiveness and dedication. They were always available to answer questions, provided clear updates, and ensured everything stayed on track for a timely closing. Their knowledge of the lending market and commitment to customer service truly make them a trusted choice for anyone needing a mortgage lender. I highly recommend The Dorman Team to anyone looking for a seamless home loan experience. If you want a dependable, knowledgeable, and efficient mortgage team, they are the ones to call!

As a first-time home buyer in a tough market, I'm extremely grateful I had the Dorman Team on my…read moreside. They helped me understand my options clearly and guided me toward the best loan structure for my situation. The process could have been overwhelming, but they made it much easier by being responsive, knowledgeable, and patient with all my questions. They took the time to explain things, helped me feel confident in my decisions, and truly looked out for my best interests. I highly recommend the Dorman Team to anyone buying a home, especially first-time buyers who want a team that is professional, trustworthy, and willing to go the extra mile.

Roberta was my lender. She was great to work with. It was my first time buying a home and she made…read moreit so easy. Thanks!

From the owner: Roberta Wilkinson has the knowledge and skills to provide a home loan that fits your needs. Her…read moreyears of expertise include anything ranging from solutions for first-time homebuyers to HUD 184 home loans for American Indians and Alaska Natives. And as a long-time Washington resident, you can be sure you're working with someone who knows the area. With hundreds of successful closings under her belt, Roberta's established network of return clients is a testament to her dedication to excellent service. Roberta believes that when your work speaks for itself, your customers will speak for you. Here are some examples of what Roberta's clients are saying: "I was impressed with how effective you were. A lot of lenders make promises, but don't deliver." -P.H. "Roberta, I like the attention you gave to my request and the prompt response. You are our first choice for a loan officer and Alaska USA Mortgage Company is our first choice for a home loan." -A.C. "Thanks, Roberta! You totally rock!" -D.D.

This is probably the worst experience in home buying one can have. My lending officer Tana McGuire…read morehas been nothing but difficult and rude. I have asked for timelines or some sort of an idea of how long different phases of the process and can never get a clear concise answer. Along with taking anywhere from 4 hours to 4 days to respond. They have given deadlines to which were never met. 11 days now over when I was told I would be closing. I would never recommended this mortgage company to anyone. I have filed a Better Buisnes Bureau along with a V.A. complaint and soon will be talking to the builder about my experience with their preferred lender.

I worked with Pete Semon with Fairway and he was amazing from start to finish! I had countless…read morequestions and concerns and he ALWAYS took the time to answer them for me, day or night. He is always quick to respond and had to constantly remind me that the only dumb question I had, was the one I didn't ask! Very patient, kind, and extremely responsive! I would definitely recommend working with Pete at Fairway!!

I cannot recommend Wave Lending Group enough to friends, family and all who may read this review…read more The entire team is with you from start to finish. Specifically Anthony Lundberg who answered every question I had whether big or small. Anthony's care for his clients are always at the forefront of his mind. Even after closing, I still receive the support from Anthony and the lending team 3 months into becoming a new homeowner.

OUTSTANDING! Is the 1 word to describe Joel and the entire team at Wave Lending Group…read more Communication is top notch, my wife and I were never left waiting or wondering what was going on. Joel was patient, understanding, confident and incredibly knowledgeable, something at only a true professional with decades in the field can deliver! Hands down, the greatest lender we have ever worked with. The Highest recommendation we can possibly give, if you are in need of a lender, look literally no further then WLG. A huge thank you to Wave Lending Group for making our recent home purchase a reality!

Run away.... iclsoed some savings accounts and CD's at another credit union and recieved a…read morecashiers check. I deposited 28734 dollars into my account to which it was quickly taken by thier fraud department. I was told that the check may not clear or be a fake. I spoke with then and they returned the money only to take it back again that night. It took a very long time to save that money and still, I dont have a dime of it until they say so

Easy parking not to crowded giving the. yay street they are on. Nice employees, This location also…read morehave a drive thru unlike the tw/o other ones located in pierce county.

My husband and I had been talking about refinancing our mortgage but didn't know who to go to. I…read moream an insurance agent and one of my clients purchased a home and worked with Melissa Holt for her mortgage, so I decided to talk to Melissa about refinancing. I'm so happy that I did! The service that we received from Academy Mortgage far exceeded our expectations. Truly a case of "under promise and over deliver". I submitted our app at 5:00 pm on Friday 3/5/2021. We were not expecting to close until between 4/9/2021 and 4/15/2021 but our loan closed/funded today, 3/29, so only 15 business days from start to finish. They kept us apprised of every step along the way so we were never left wondering where we were in the process. I would highly recommend Melissa Holt and her awesome team at Academy Mortgage in Bonney Lake!

My loan experience with academy was very good. There was never any complication and my loan officer…read moreDara Ek made everything clear to me and what was to be expected through out the whole process. Outstanding customer service.

Stay far away from this company. They are a complete disaster that is incapable of communication…read more This company single handedly almost cost us our dream home. From Vonnie to Bryce all the way up to the branch manager, Geoff. I'm certain they will respond and will say they did everything possible to get our loan to go through, but that is a blatant lie. This company is dishonest, is not transparent and will ignore phone calls and emails, not just from clients, but also realtors, especially during the 12th hour when you need your lender the most. We started our process back in Feb. pre approved for a loan, a ton of liquidity and assets, fantastic credit and a very well paying job, just to paint the picture. We should have been a mortgage companies wet dream. There were hiccups at the very beginning with Bryce and a lack of communication, he highly recommended us going into an ARM, which ok, whatever, we planned on refinancing out of the ARM as soon as rates dropped. That's where our nightmare began. Like little circus monkeys we began jumping through hoop after hoop at their beck and call. Bryce pushed us to be dishonest about our current home and wanted us to say that I would be renting it from my significant other while he was in Florida. I questioned Bryce about this being an unethical practice, but he assured it was ethical and ok (that should have been a red flag when someone was pushing lying as being ethical). We did as we were told. On March 8th our loan went into underwriting, on March 24th as we were driving 80 MPH down the highway in some back road in Wyoming to our new home in FL, we first got word there were issues with our loan because Vonnie, Bryce's assistant, started reaching out to us for documents that had been submitted weeks prior. There's nothing like cruising at 80 mph and trying to resubmit documents that already should have been in the underwriting process. Our realtor ended up calling Vonnie but had to leave messages. I ended up have to email Vonnie asking her to please call our realtor, oh, I forgot the good part, they had missed the 3/17 deadline to submit our closing documents. For the next week like good little monkeys we jumped when they told us to. We submitted every single document they asked us to, but they failed to communicate with us. They failed to answer phone calls, text messages and emails in a timely fashion. Bryce went on vacation a week before we were supposed to close, leaving us no contact information for someone who might be able to help us in his absence. We found Geoff's name from the person back in WA that recommended this company. Vonnie, Bryce and Geoff have no business being in the lending business. Bryce claims to be a top closer in the industry, but fails to communicate when necessary. It was clear the left hand wasn't talking to the right when Vonnie kept asking for the same documents over and over again. This company is guilty of shady and unethical business practices. As someone who is looking to sell two homes in WA, I will refuse to do business with anyone getting a loan from this company. If you want a month of heartache and pain, go with this company for your loan needs. If you don't care about losing your home, or escrow money, go with Northwest Mortgage. If you don't value ethics or integrity, this is the business for you. If you should care about the purchase of your home and don't have time or money to waste and want someone who will be honest and transparent with you, this isn't the company for you. How Bryce, Vonnie and Geoff are still employed with this company is beyond me

I wanted to thank both Vonnie and Bryce for helping and guiding me thru this process. God has been…read moregreat to bless me with them to know that they have truly made it possible for me to become a new home owner. I'm so blessed and excited to have my purchase opportunity with this company. Alot of folks during this process has helped me go thru this new and exciting process. I closed today and now excited to get into my new home. Thank you both for your hard work. You have made it possible for me as a veteran and a single woman. They did miracles that had me on my toes, but they came thru for me. Thank you so much you both. God bless you and I will need to meet you here very soon to thank you in person. You rock! NWM! Thank you for fulfilling a long time goal.

This is probably the worst experience in home buying one can have. My lending officer Tana McGuire…read morehas been nothing but difficult and rude. I have asked for timelines or some sort of an idea of how long different phases of the process and can never get a clear concise answer. Along with taking anywhere from 4 hours to 4 days to respond. They have given deadlines to which were never met. 11 days now over when I was told I would be closing. I would never recommended this mortgage company to anyone. I have filed a Better Buisnes Bureau along with a V.A. complaint and soon will be talking to the builder about my experience with their preferred lender.

From the owner: I am always available even nights and weekends. I provide exceptional customer service well helping…read morefamily's purchase and refinance their homes. During the process I build a relationship and a level of trust so that they know they are getting the very best deal possible. I pride myself on the amount of referrals and the relationships I have built over the last 14 years.

We've worked with Devin for the past couple of years. Each transaction he is professional, honest,…read moreand gets the job done in a timely manner. Devin is quick to answer questions through phone call or text message. I've even reached out to him on weekends and his response is always within a few minutes. Our latest experience was during the COVID pandemic. Devin organized everything for us during the rollercoaster of a market and social distancing order. It was a smooth experience during a crazy time. We are thankful to have found Devin and will continue to use him in the future.

I can not express my gratitude to the team. I was about 95% of the way on my forever home which my…read morefamily and I had been working towards since September and 6 days before closing we were denied. My family was devastated. Devin and the team heard our story and began working with us through a recommendation. We were closed and moved into my family's home in around 24 days. It was thanks to the diligence and hard work conducted by the team. The team was very professional, punctual, and kept us informed every step of the way. I urge any one looking to purchase a property to become a client and you will be glad you did.

I've refinanced my mortgage a couple of times in the last 20 years since I bought this house, so I…read morethought I understood how long it would take, and what I was letting myself in for in time, energy and hassle. Boy was I wrong. Refinancing through Julie Swenson was fast and easy, and had so much less hassle than any prior mortgage. Really, it's hard to even express just how much easier it was. Thanks Julie! You've made a customer for life.

Julie Swenson originated my loan 5 years ago and I always reach out to her for mortgage advice…read more She is honest and will let you know the pros and cons of any financial decisions.