NOT ER. This is a medical appointment with Dr Choi So far,…read moreso good. Arrival experience: Valet parking was smooth with friendly valet. Walked directly in to the lobby reception and was greeted by two friendly desk associates. The check in required photo identification for both of us. Clear instructions to the Dr Office on the first floor. DR CHOI's office: Checked in by Kelly~ friendly and efficient. Nearly immediately checked with procedures and sent us to X~ray registration on level one lobby. ( this seemed like the only redundant process) there was no line, so we were able to check in quickly with the friendly desk representative who knew we were on our way- Good communication between Kelly at Dr Choi's office and Radiology reception. Within minutes we were on the way to 2nd floor radiology. RADIOLOGY: smooth arrival experience ( I recommend that you snap a photo of your script for your records before handing it over. They were accommodating for this when we asked, this may save time from having to ask for records later. WAITING: one other patient was in the waiting room when we arrived. The waiting room is organized, well lit, and clean. There is a TV The wait was reasonable and brief about 7 minutes. Erica and student Tammy greeted us and requested the script ~ we directed them to the desk agent. Within a minute, they left for X-ray. More pleasant staff. All is going smoothly for Radiology. I will review Dr Choi separately.

Our family member called himself an ambulance as he feel awful and his legs were weeping. They were…read morewearing so badly it's looks like a massacre in the bed and rug. He was on DUTCHESS COUNTY HOSPICE- he was found to be in A FIB - HR over 140 - can't breath - in pain as he has lung cancer & COPD along with a slew of other issues and not walking. He goes to Vassar and they send HIM HOME!! home cate not approved yet -- NO AIDE SERVICE AT ALL --- HE ARRIVES home FRIDAY 8/14/26 @6pm. O2 ORDER INCORRECT -- TANK PEOPLE SAY 2L and a family had to call hospital and they said 5L - was 6L while he was admitted. They figure that out. Saturday we call home care place - we have his paperwork however, the case manager was supposed to have primary call and fill out the paperwork- case worker screwed that up too and had hospital DR sign it. PRIMARY CARE Says "hey -- we haven't seen you -- we won't fill out the paperwork until you come in." SUNDAY NO NURSE SERVICE - NO AIDE -- NO PAIN PILLS -- SENT FROM PHARMACY--. I Called again frantically-- DR CARLOS SANCHEZ states "I made a huge mistake -I forgot to send pain pills". --- SUNDAY 6:20pm -- Asian DR calls - no name given at all -- SAYS "I can't give him pain pills "he was discharged 48hrs ago." Monday comes -- home care nurse says hey "his primary needs to sign off on paperwork". -- Son visits after work and find him sitting in wheelchair crying in pain. We call back -- patient experience by the way is the best sweet person to report all the wrong doings this hospital did to him . Discharge on 8/14/26 - he calls himself another ambulance on 8/20/26 as he is in pain and he fell twice. Meanwhile PT states he is best to go to REHAB FACILITY -- but because he said I'd rather go home -- NOTHING TO GO home too but himself!!!!! -- DO BETTER STUPID VASSAR CASE WORKER -- HOW YOU LIKE IT WE DID TYAT TO YOUR FATHER??? This hospital didn't help this man -- all persons deserve good care and good judgment-- so NOW he is back in the hospital -- I've complained to NY STATE and they say the hospital isn't wrong!!!!!! Hope you all see what is now happening. - just like COVID & the elderly-- sad sicko wacko world -- If ya wanna be healthy -- STAY AWAY FROM NORTHWELL VASSAR HOSPITAL- MID HUDSON REGIONAL HAS THE BEST DIRECTOR!!!

I have an heart arrhythmia problem, and had gone to 2 previous cardiologists, and Dr. Solomon was…read moremy third. I was looking for some answers as to why my heart continuously beats out of my chest. I was given 3 tests by 2 previous other docters, and Dr. Solomon was my 3rd opinion. The other 2 doctors administered the tests, but did not have any answers as to why this was happening. At my first visit with Dr. Solomon, he read the results of their tests. He confirmed that I had SVT, an arrithmia condition that needed follow through. The other day I was experiencing discomfort and pain down my left arm which may have been a sign of heart attack, and felt very powerful palpitations all day. I headed to the emergency room at Vassar hospital after calling Dr. Solomon and his recommendation for additional tests. I waited 4 /12 hour at Vassar and they gave me no results or closure as to why I was experiencing these symptoms. I couldnt wait any longer since I waited from 8:30 pm till 1:30 am the next morning, and they did not know how much longer it would be until I could see a doctor to provide me with results . I was told at Vassar that if I left (at 1:30), and didn't stay to see the doc on call, I would never see my X-rays again. I left because I couldnt wait any longer. I sent Dr. Solomon a note the following day, telling him I would like the results of my X-ray so that I could go to another Dr. for a 4th opinion because I could not get any answers at the hospitial, and that I wanted to take them home with me the next day after I saw him. The next day, I had a follow up with Dr. Solomon who was extremely angry with me because he felt upset that I wanted to go for a 4th opinion. He felt I directed anger at him, which was not true, but I was angry at the way Vassar treated me in the ER and was told that I'd never see my X-rays again if I left at 1:30 am. He told me that he didnt want to hear about what went on at the hospital and that I should just accept the long delay and the amount of suffering I felt because it was the "way all hospitals are running because of Covid. He began yelling and screaming like a child at both me and my husband, and would not let us get a word in edgewise. He then said that there weren't any findings of problems in my blood tests or X-ray, yet he wanted to order a Dye Cat Scan. This was contradictory to what he said about finding nothing worrisome in my tests or x-ray (that he was able to get the results of after all) Another test, I feel, would be very unnessesary and not needed since he did not see any reason for alarm With the tests given at Vassar. He also accused me of just making up a story since my mom had a history of a heart attack at my age, and I was just looking for attention and was anxious about it. He told me that I was anxious knowing the family history I have and was over exaggerating. I am a 58 year old women who works out every day and is in amazing shape. I would never go to a hospital complaining of pain down my left arm if it wasnt true. I would never sit in a ER for 4 1/2 hours if I didnt feel it was necessary due to my arrhythmia problem. After the way I was treated by Dr. Solomon, I will never, ever step foot into his office again! He made me feel like a hypochondriac who was just looking for attention. He made me feel worse than I had been feeling prior to my appointment with him. He was extremely rude, threw a childlike tantrum, was uncompassionate and uncaring. Shame on him for choosing cardiology as a profession since heart problems can be very serious, and compassion and care should be a top priority when it comes to heart care. Also shame on Nuvance (who runs the entire hospital at Vassar) for allowing such an uncompassionate doctor to practice under their name.

Donna Hicks is a valuable resource for patients who prefer or must absolutely have bloodless…read moresurgery. My husband had to have a procedure so we met with Donna who thoroughly explained both the procedure and the products used in bloodless surgery. We became better informed and more comfortable with our choices. She also followed up both during and after the surgery to ensure that our wishes were being met. Thanks Donna!!!!

Dr Solomon is the best, but his assistant was rude and unprofessional; so much so I walked out on…read morethe appointment, which had been scheduled a year ago. (my sincere apologies to the doctor). To be this angry and leaving after submitting my insurance to pay for the visit should maybe tell the Heart Center in Fishkill something. In fairness, when I went to the Carmel Heart Center location last year, they were professional, and polite, exactly what you would typically expect. I think the Heart Center management in Fishkill and Human Resources needs to review its policies on how to deal with patients professionally. I've seen several other negative reviews about their staff.

I am happy to say my Doctor, DR. Solomon is fabulous. I was referred to him by Vassar ER. He gave…read moreme a plan to help me feel better and get me on a healthy track. He has worked with me for almost a year, I have to say, I feel so much better. Heart papatations are gone, blood pressure great. Dr. Solomon is a great doctor who cares and listens. Also, Anne Lucas his NP is fantastic. Five stars for her. Office personnel are also very nice..

Now known as Optum, there is a full array of medical care, including labs and imaging…read more There are wonderful and caring doctors here. Been a patient here for over 25 years, from when the Jackson Street building was standing.

It's been renamed Optum, same font and color as a phone service. Why I don't know…read more The waiting areas are clean and quiet. The front office staff is polite and professional . The medical staff asks questions, and after their treatment, tries to make certain you understand what's going to happen and possible prognosis

I've been seeing this doctor for over 10 years. He's always happy to see me and answers all my…read morequestions. He is available if needed even after hours. I wouldn't go anywhere else.

Excellent care for my knee replacement Staff, care, food…read morewas all 1st class This was my second surgery at this hospital with Poughkeepsie orthopedic

I had to go to Northern Dutchess ER yesterday. They were very kind, efficient, professional,…read morecompetent, and caring. I got the treatment I needed and was in and out relatively quickly, especially for an ER. The help I needed was painful and they let me hold onto them while I was screaming and crying and they were emotionally as well as medically supportive. I can't remember the names of the women who helped me, but thank you all.

This review is strictly for the administrative and scheduling staff at the practice. Sharon was…read moreprofessional, pleasant, friendly, and very efficient in scheduling a multitude of appointments. Follow ups to this review will be posted later.

This practice had to do just one thing -- send a prescription for heart medication to my pharmacy…read more-- and it couldn't manage to get it done. At least five people there checked my pharmacy information, yet the prescription never arrived. Hudson Valley medical practices are negligent and irresponsible and for the most part staffed by incompetents. The doctor on call whom I finally got on the phone and who refused to give me his name said it's "inappropriate" for me to complain to a doctor about prescription issues. Well, I think it's inappropriate for a medical practice to play Russian roulette with a patient's health by not sending critical prescriptions. And the name of the doctor I spoke to is Sankar Varanasi. Ain't no hiding in the digital age!

They did not examine my husband following a roll over car accident. Result : paralysis…read more They did not notice my son's spinal injuries following his motorcycle crash. Result: emergency spinal fusion two years later. Their failures with me are far worse. Zero stars

My 83 year old mother had cataract surgery last January and was rushed out of the hospital within…read morean hour of the conclusion of the surgery. She was in no condition to leave but they wanted her out. I argued with them that she was in no condition to leave and all they would say is go get your car and pull it up to the door so we can get your mother inside it. They didn't care about her at all, they wanted her out of the hospital.