Typical Pittsburgh basement. Had some water damage in the basement after heavy storm. I called…read morearound and Jerry was very responsive and professional. A few of the other places wanted me to write a check quickly. It never felt like that with Jerry and his team. They arrived at the scheduled time, listened, and provided a reasonable estimate. I chose them because of that positive experience. They did the work, no surprises and provided some opinions about insurance coverage and working with my policy. Overall, a quality experience at a reasonable value. That is everything I want in a service.

From the owner: RestoPros of Pittsburgh is locally owned and operated, backed by the support of a Corporate team…read more Our goal is to help families and businesses (residential and commercial) recover from disastrous situations. Our certified team is ready to help. We specialize in the remediation of water, fire, smoke, and, mold damage, including storm aftermath. A fast response can minimize damage. You will get an immediate response from us day or night, 24/7/365. We proudly serve our community. Contact us today to request your free inspection.

Kaleb from 1-Tom-Plumber was absolutely fantastic. He was extremely knowledgeable and quickly…read morediagnosed that our water hammering issue was being caused by water pressure that was set far too low. He took the time to clearly explain what was happening and patiently answered all of our questions, which we really appreciated. It's clear he genuinely cares about helping customers understand the problem and the solution. If we ever have plumbing issues in the future, we will definitely be calling 1-Tom-Plumber again and asking specifically for Kaleb. Highly recommend!

They have an amazing and efficient staff that answered the phone and got someone to go back to us…read morewithin a few minutes. I also had an email from Tom that explained what they couldn't couldn't do for us. Very kind.

Dan, the owner, came out twice to meet with us and discuss our various issues. He was also on site…read moreevery day and was actively involved in the labor. Our house is in Squirrel Hill and is a Tudor that needed TLC. Dan was extremely knowledgeable about our house and it's construction. He made recommendations that saved us time and money and came up with creative solutions to our problems. He did exactly what he said he would do and went above and beyond. The result is wonderful! He took painstaking care of our tiled floor during demo and construction and kept the dust to a minimum. We were blown away by his professionalism and the quality of his work.

I would absolutely recommend them to everyone, I had a wonderful experience with Mold Men of…read morePittsburgh! The crew showed up on time, and completed the job quickly, they actually went above and beyond after needing to cut more of my wall than expected. They explained everything clearly, even talked to my husband on the phone to answer his questions since he could not be there. They cleaned up everything up after and did not leave any mess behind. It's hard to know what to do or who to call when you find mold, but this company definitely exceeded my expectations!

They were very professional every step of the way. From the first contact to the end, they kept…read moreus informed of every step. They were on time and extremely neat and cleaned up any and all debris. The price of the needed procedures was very fair and they made every attempt to keep costs down, not charging for unnecessary things. I cannot say enough about how great these people are to work with. If you have ANY mold issues, these are the people to call.

I was skeptical trying a name brand plumbing service as opposed to a local small business, but it…read morewas an emergency and after hours. Not to mention, we are brand new to this neighborhood and so I had no idea where to even begin looking for an emergency plumber. I gave Roto-Rooter a call and the woman that helped set up the appointment was as kind as could be. She was cheerful and patient with me as I was scrambling to get the appointment setup. Someone was at our home within 1.5 hours of the call . Luckily, we knew where the water shutoff was for this particular leak, but there was so much water pooled in our air ducts and leaking from our garage ceiling that we had to have a plumber take a look. The gentleman who came to assist was also kind and thorough. He confirmed that we shutoff the water, he determined where the leak was coming from and offered to fix it (the fridge). We declined due to the age of the fridge and are brand new (read: broke for a minute) homeowners. He didn't charge us a thing. He gave us instructions for draining the water from the air duct (which was in the garage), offered to help us clean up the water (we declined that too) and was on his way. I am NOT giving them 5 stars because they didn't charge us. I would have given them 5 stars regardless. Simply, I was pleased with their service and friendliness in a world where customer service seems to fall by the wayside all too often.

Pittsburgh, PA area buyers beware of Roto-Rooter of Murrysville, PA. Just because a corporation has…read morean A+ rating with BBB, doesn't mean that you should do business with them without first reading the complaints on the BBB web site. (https://www.bbb.org/us/oh/cincinnati/profile/plumber/roto-rooter-0292-1922/complaints) BBB tells me there are things that organizations can do to up their BBB ratings... I wish I had known that and read some of the 540 complaints on the BBB web site. Roto-Rooter is charging me $3100.00 for incomplete work. After two no-shows with no notice, they started work on 3/19/21. They jackhammered a deep hole in my basement, removed the sewer trap, and fashioned a temporary connection between two cut pieces of sewer pipe. Original estimate was a 2-day job for $4839.00. After another no show with no notice, I gave up on them on 3/24 and asked for a bill for work completed. Then they added $1140.00 onto the bill from a quote dated 12 days after the first quote, saying it was part of the original job, for additional work that was never even attempted. And for that, they want $3100.00? THIS IS SHAMEFUL. 4/7/21 Update: A Customer Satisfaction Manager from RR HQ read my online complaint under Google Reviews. After filing a formal complaint with the Murrysville General Manager, and a reminder follow up, this Customer Satisfaction Manager was able to get Murrysville RR to assign a manager to review my complaint. This manager was able to cut my bill in half by dropping their profit on the job and billing me for only the labor cost of the work that had actually been done. He sincerely apologized, stating that this should never have dragged on so long, and that this is not the way they do business. He also promised to follow up with the job supervisor regarding multiple customer service failures that resulted in significant delays. This was an expensive lesson for me--one that I will never forget. I am awaiting the corrected bill so that I can pay it and move on.

We had ceiling and wall damage due to rain mitigation. We called them and they called back within a…read morefew minutes.

Wil from Restore It talked to me on the phone about the details of my problem. He ended up…read morerecommending I try something on my own, and then call him if it didn't resolve the problem. Most contractors will tell you that what they sell is exactly what you need, whether or not it is. I respect that these folks cared more about whether my home was cleaned properly than whether they made a buck doing it.

Prompt and punctual staff that do a great job! Quick…read moreresponse times and amazing service.

From the owner: Restoration Contracting Services provides disaster restoration, radon mitigation, mold remediation…read moreand indoor air quality services to the New Kensington, PA area.

Had a sewage back up due to flooding was insurance claim. The came did estimate. Got ok through…read moremy insurance company next day they gave neighbor estimate. They worked both house at same time. Even though they stated my house first neighbors done first. We both had similar damage and materials to be moved and trashed neighbor self pay was 3000. They billed my insurance 8300.00. Very shady billing. Not happy at stay away. My total coverage was 10k. Same crew worked both house at same time. Would not recommend or use again.

I had them clean the carpets in my house, very good price, professional and did a wonderful job. My…read morecarpets were stained most of the stains were gone when they were done. I gave their card to my realtor so she can have for future listings.