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    Community Title Network

    1.0 (1 review)

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    10 months ago

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    Coldwell Banker Residential Brokerage

    Coldwell Banker Residential Brokerage

    (2 reviews)

    Before I settled on buying a condo in Haymarket, VA - I considered buying a new home out in West…read moreVirginia. My Virginia Realtor Traci Oliver recommended Patrick "Red" McCabe for West Virginia properties. My brother and I met Patrick out in Round Hill one Sunday morning to spend the day driving around Jefferson County, WV looking at properties. Patrick was an interesting and savvy Realtor. He was personable and up front with us. I never felt like Patrick was pressuring me to do anything. I let him know I was still also looking in Virginia with Traci Oliver, and he was totally cool with that. We looked at properties in Charles Town, and discussed the pros and cons of properties in Shepherdstown, Harper's Ferry, and Kearneysville. Afterwards, Patrick did a lot of digging and research for me on the few properties I had expressed interest in. I felt like if I had bought out in West Virginia - Patrick was there to work hard for me and help me get the very best deal! We had a lot of fun with Patrick. If you are in the market to buy a new home in West Virginia, Patrick is someone I would highly recommend - without reservation!

    My wife and I were first time home shoppers, we really didn't know if we'd be buyers at this point…read more We met with Kendra Dillard and she walked us through what the process would be like and what challenges we could anticipate. She eased our minds and then got down to helping us figure out exactly what we wanted vs what we needed. She showed us several properties, to give us an idea of what our money could buy us. We were thrilled with her service and patience and the home we ended up purchasing already feels like we've been here for years. Thanks so much Kendra! I wish I could give you 10 stars!

    Sentry Management

    Sentry Management

    (3 reviews)

    Worst homeowner's management company around. They are disinterested in customer service and process…read moreimprovement. As a customer of their Leesburg, VA, office, I have been ignored or received untimely responses to many of my requests. Worse, my real estate agent and I received incorrect information from the community manager of Sutton Ridge Condominium, which has never been acknowledged by her or the Division President. I was treated rudely and dismissed. No one in the Leesburg office was willing to take ownership of my issue or would step up personally to advocate my position to resolve it. Instead, I was bounced around, required to research the issue on my own and defend myself, and even blamed. In a nutshell, I was treated rudely, condescendingly, and dismissed. Not until I reached someone outside the Leesburg office, was I treated with respect. The issue turned out to be a system error on Sentry's part. The person outside of the Leesburg office apologized and personally handled correcting it. When the Division President was notified that the error was Sentry's, he continued to treat me rudely and never apologized. I highly recommend that Northern VA communities stay far, far away from considering Sentry as their management company. Their Leesburg office is nonresponsive, dismissive, and provides incorrect information. Their poor service caused undue delays and hours on my part proving their mistakes. As a company, I would also not recommend them since they seem uninterested in communicating with their customers and there is no channel to report poor customer service outside a general mailbox, which goes unanswered. Without customer feedback, there is no accountability for poor performance by their employees and no opportunities for improvement.

    If there were 0 Stars, they would get it. Excuses, Excuses,…read morewon't take a phone call or return a phone call at the local office in Leesburg, Virginia. They say noone is allowed at their office site due to COVID. Everything is getting back to normal. The only way to contact them is by email, if they contact you back.

    Jin Wickwire - eXp Realty

    Jin Wickwire - eXp Realty

    (43 reviews)

    Jin helped my family sell their single family home in Chantilly, and they were super happy to have…read moremet and worked with her after receiving a recommendation of her services. She was helpful and on top of everything. It was great to have open communication and lots of access for their questions and concerns. Every time they had questions, she was responsive and available. Her knowledge about the market and the selling process was valuable and informative. Given all of the steps of selling, Jin stayed so involved and had good relationships with other service providers as well, like cleaners and movers. She was present for the walk-through and settlement with my family, and she attended every meeting with the new home builders. That kind of presence and hands-on involvement was so important and something that can't be taken for granted, because other agents do not have that level of care. For any future inquiries, my family is happy to recommend her services.

    We don't usually leave negative reviews, but our experience with our former landlord and real…read moreestate agent, Jin Wickwire, unfortunately ended on a very disappointing note. While the home-buying process itself was smooth, our move-out experience was the complete opposite. As a family with young children, we were repeatedly questioned and made to feel uncomfortable over normal wear and tear......things like minor drywall nicks that are expected in any home with kids. These were already being addressed on our end with a contractor, as we had communicated. Despite agreeing to cover repairs and forfeit a $3,000 deposit, we were met with unnecessary comments and a level of aggression that felt unprofessional and unwarranted. It was especially disappointing given that we chose to work with her over many other options, expecting a level of trust and respect in return. We believe in accountability and were fully willing to take care of any legitimate damages....but respect and professionalism should go both ways. Based on this experience, we would not recommend doing business with Jin.

    JT Management Group

    JT Management Group

    (5 reviews)

    June 2017, we were in the market for a single family home for rent in the South Riding area. We…read morehappened to stumble onto a beautiful property being managed by Jacki & Tony. Initial email communications were pleasant and informative. When we met Tony at the property, we knew this was it. There are tons of good looking properties around, but very few people like Tony & Jacki. Their passion for their work & attention to detail is unparalleled. The screening process is thorough, but when you consider that a homeowner entrusted their property to Jacki & Tony, you should appreciate the fact that it is. The communication is consistent, but not overburdensome. Their use of technology is right at the front of the pack. The tenant portal hosts all leasing documents, copies of insurance information, accepts payments, and even allows for online service requests. In short, these folks have got it all figured out. They are solid business people, but even more importantly, are good & decent people. You will not go wrong by doing business with JT Management!

    As most who have read my reviews, I am a food Yelper, but I could not pass on praising JT…read moreManagement Group. I had a four year relationship with Tony and Jacki while living in Falls Church, VA. As property managers, they were awesome. Always respectful of my privacy and property, they where always responsive to my family's needs. They are truly great people who are caring and compassionate about their clients. I highly recommend their services as property managers.

    Community Title Network - realestatesvcs - Updated June 2026

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