I'm a very satisfied return user. I recently used PMI Loudoun for my property management needs, as…read moreI was deployed abroad for three years. This was the second time I used PMI Loudoun, as I was very pleased the first time and did not hesitate to reach out to its director, Anup, again. I was again very pleased with PMI Loudoun in my second use of its services. Director Anup was again always courteous, thorough and pro-active in tending to my various needs during all three years. Anup was transparent with any tasks my property needed and was diligent about getting the tasks completed with good quality. I highly recommend PMI Loudoun and I would gladly use again.

I strongly recommend PMI Loudoun, for anyone who is looking for a house, they are such of great…read moreteam that help you on anything you need to make your life much easier. Specially Anup who was very friendly, knowledgeable and helpful. My family is very thanksful for all your help. We are very exited to work with you.

Rachel and Joe have been amazing. As a tenant, they were excellent communicators, very…read moreprofessional, personable, and always responded quickly. Would love to live under Castle again.

Honestly, when we rented a property after owning one for over 10 years we knew having a…read moreprofessional property manager in place was key to minimizing risks as an owner but was also important for the tenants. However, from the very first day we rented we realized that Castle Property Management was not set up for a good stay( We moved in they did not clean the stove, refrigerator still had chunks food in it from previous owners, and the carpets weren't clean.) Joe's excuse was that owners did not listen to him.(Really?). As fools we rented the home to the max term and price clearly against my better judgement. They stated they have processes in place, but guess they really had none in place so that in reality nothing was provided like a tenant manual or at the time a tenant portal to document the 12 plus maintenance items we cant get resolved. The only issues they resolve quickly are what the owners bother them over like the lawn, the washer/dryer and the terminate inspection. Sad part is the owners aren't being served properly and we will document and let them know. Hopefully, the sump pump wont go out again at 2AM which apparently makes them upset. Not my fault the owners undersized it or have some water table issue. Sorry, but truth is they have to be a discount outlet and it shows. However, I do say they do respond to the minute when your late on the rent because of a nasty divorce and yes they are reachable by phone. Joe

Awful. First off after they agreed to price and took pics they waited a week or 2 later to tell us…read morethey put on Zillow (we could have done ourselves) and told us that it will be s couple months until they find a buyer (NEVER told us this upfront and it's been longer waiting-STILL waiting) and you can NEVER GET IN CONTACT WITH THEM EVER). F- 0/10

I was referred to Lee by a former colleague. I have recently completed my consultation with his…read morefirm and am pleased to say that my husband and I will be moving forward with his company for our real estate needs as we relocate out of state. I am always weary when moving forward with new businesses and had a ton of questions that Lee was more than patient to answer without making us feel like a burden. He and his wife make a great team; they are very knowledgeable and professional and unlike other bigger companies we have researched, they always return our communications in a timely fashion :)

Very disappointed - Neither Mr. Stockman nor his office even had the courtesy to communicate that…read morehe could not or would not be available on a legal issue regarding my apartment lease. I am a member of ARAG (a type of legal plan) where I found his name and a very high rating. I did not create an ARAG case because I planned to pay his fee so I cannot rate him in that portal. We lost valuable time because of the lack of courtesy. Use your own judgement when seeking the help of an attorney.

Our realtor highly recommended Stockman Title. We as the buyer's trusted our realtor. After we…read morepurchased the home, a very costly, avoidable and serious issue came up with our home after the sale, that required us to hire an attorney to handle as a result of Stockman Title and our realtor. Very important and critical conversations and e-mails were exchanged between the Atoka realtor and the title company that we were never even privy too. We find this very unethical. We were purchasing the home and why were we not included in these conversations and e-mails?  Again, we were not included in these e-mails and conversations. We were the homebuyer's signing our lives away. Because of this single conversation that we were not privy too, a very important transaction as part of a home purchase was not conducted, and resulted in us having to hire an attorney, costing us a lot of money. Our attorney had to resolve this issue, which was lengthy and which could have been totally avoided if we were included in these conversations. Never once did Stockman Title explain anything to us about this specific item, even though he took our money for specific insurance coverage, if this issue and/or item should occur. We had advised Stockman Title since the beginning of the transaction, that we wanted to purchase additional title insurance coverage. We found out later, that the title company insurance coverage would deny the claim based on this unexplained item not being performed during the home purchase transaction. Our attorney had to resolve this matter which was very lengthy and costly. Our attorney has sent letters to Stockman Title and our realtor based on this issue. Stockman did respond, which we have to say is better than that of our realtor and broker. However, he does not accept any responsibility and advised that our realtor informed him that we did not want to perform this item, even though we never said that and were again, not included in any of these conversations. We have previously purchased 2 other homes and the title company always spoke with us directly. We were never excluded from any conversations- or emails. If we were included in this conversation, this never would have happened. In our other home purchases, the title company/agent automatically ordered this item, which is why we were not aware of how important this item was. Stockman Title contends that they were given misinformation by our realtor and why did they both again, not include us in or verify this information. Be very careful when choosing to deal with this company.  We would hate to see this happen to someone else.  As a result, we had to hire an attorney and pay his fees to rectify this unfortunate and avoidable situation that we never should not have been in.  As a buyer, you hire these professionals (Stockman was highly recommended by our realtor) and pay them to do their jobs and protect your interests, as they are the experts. If we knew it all, then why would we need Realtors and Title Companies?

I had the fortune of meeting Christy Stuart, founder of CCA Real Estate when she was doing an Open…read moreHouse that my friend and I attended. I found her very knowledgeable and engaging and I decided that when I too was ready to purchase a home, I'd be contacting her. We ended up exchanging information and meeting a couple times to discuss options. She is an excellent listener and works hard to intuit what your housing needs actually are and what would be affordable. She gave me a book for first home buyers and she also offers monthly educational sessions for people looking to buy. She is extremely low pressure and makes you feel at ease working with her. We recently met up with her partner, Diane Van Dyke to further discuss my needs and intentions. I found both women engaging and insightful. Buying a home can be an arduous and stressful process without the right realtors. I firmly believe these two can help anyone in the market find the right home. I know I am in good hands and look froward to finding the home of my dreams wither their guidance. I highly recommend them.

Tom just represented my wife and I on a home purchase is Springfield, VA. He's very patient and…read morealways available. We thought we knew what we wanted when we first started looking, but that idea evolved over time. Tom was always willing to show us what we wanted to look at and he saved us some time by eliminating options that he knew we wouldn't want before we went to them. I'd recommend Tom to anyone who is looking to purchase a home in the northern Virginia area.

Last year Tom helped me and my fiancé purchase home. We started out looking at single family homes…read moreout in Haymarket, VA. Tom narrowed down the search and we viewed a number of homes in the area. After a lot of time my fiancé and I gave Tom new requirements home requirements. We were now looking for town homes in Centreville, VA. After speaking with Tom he was able to guide is the right direction for where we wanted to live. He was able to provide a detailed list of homes that met our specifications. When it finally came down to the contract Tom was able to setup everything via electronic documents. We did not have to drive to and fro to sign anything. It made the process of purchasing our first home a wonderful experience. Tom helped us out immensely. He was willing to help find homes in any area of Northern Virginia that we decided we wanted to look. He was able to setup all contracts electronically and efficiently. It was great working with Tom and I highly recommend his services.

We recently worked with Kristy to buy our first ever house. We're a young couple and Kristy was…read morepatient with us and willing to explore almost all of Northern Virginia for our dream home. she never pressured us or made us feel uncomfortable with the process of buying a house and allowed us to take our time. Kristy advocated for us and has even had great recommendations for other parts of the house buying process. We are so grateful to have worked with her and will for sure use her in the future. 10/10!

We recently worked with Lara Hopewell to buy our new home in Loudoun County and she was awesome to…read morework with from day 1. She spent time giving her perspective on the market and easing my concerns about getting started before we had a formal contract with her. She was willing to see many houses throughout our search as we looked at too small and too large homes until we found one right in the middle. Lara was fun to work with, she was always upbeat and helpful. More than anything we felt like Lara was 100% focused on our needs as a family, not about closing a quick deal, not about optimizing her commission, and not about what would have been easy. She felt like part of our family and that she was as invested in finding the right thing for us as we were. She was always thinking strategy for us when she saw we had some interest in a home, and her communication with the other agents was awesome as this approach helped us gain insights and positioning. She talked us through the strategy to make our offer to win against 7 other buyers and we still felt like we got great value for our home. Our only regret is that we used a different agent to sell our prior home and it would have been much smoother and more positive experience with Lara by our side! We also worked with Kim and Kristina at different portions of the closing process and both were great, they were communicative and responsive and gave great information when we had questions.

We had two settlements with MBH in 2021, our settlement Attorney for both, Richard H. Nguyen. We…read morehave been through this process many times over the years and have never had anyone provide that level of service. We encountered a number of challenges during one of our settlements, and though none were the fault of MBH or Richard himself, he took it upon himself to help us work through the issues. No matter when we called or emailed, he either answered right away or responded shortly thereafter, typically within minutes. Though I know he has many clients, he managed to make us feel as if we were his only one. Our experience with Richard was 5 Star+ and left us with a extraordinary reminder of what excellence and customer service looks like.

We have used MBH twice now, once for a home purchase and then again for a refi, and they were great…read moreboth times. They have been very professional, and have answered any questions that we had, even if they could easily have told us to call our loan officer for instead. They never pressured us to hurry up in signing the paperwork, so each time we've left feeling like we had been able to make sure we understood what we were agreeing to. The second time we went, they recognized that we were repeat customers, thanked us for it, and even took a personal check rather than making us pay to get a bank check, which certainly saved us some money. All in all a great closing experience, and we'll certainly use them again next time we buy or refinance.

Old American Title in Sterling does a great job. I have used them before, but last week I had a…read morerepeat client settle with them. The client is an overseas investor who settles using a local relative as power of attorney. We've done a couple of settlements before, previously with another settlement company in the same office park (convenient location for the POA). Both of those were excrutiating. Mystery fees popped up... Poor customer service, the list goes on. This was the smoothest closing with them yet. Phew. So pleased. Everything was done in advance - no last minute anything. Fees were exactly as previously quoted. No surprises. They even cut down on the writing required by the POA to make sure things moved a little quicker. Wow. What a much more pleasant experience. Thank you Mary and Chelsea! (PS - If you want them to come to your home or business for the closing, they will. They also do electronic filing for sales in Loudoun & Fairfax Counties allowing them to disperse at the table. This means REALTORS and Sellers can be paid before leaving rather than waiting for a check. A nice plus for those folks.)

Closing on a home loan is traditionally one of the most stressful experiences there is. Chelsea and…read moreher team and Old American Title took all of the stress out of our ridiculously, overly complicated closing. They kept us in the loop every step of the way, and we could not have been more pleased.