A great practice that I can only recommend. Saved my dog's life when he developed an incredibly…read morerare autoimmune disorder, and again when he got a neck injury. Lovely, knowledgable staff, and all my pets feel safe when being treated here.

Firstly, I have a Bichon Frise who had severe problems with his skin and had been to two other…read moreclinics in almost 3 years for the issue and he was still really ailing. I finally made the decision to move again after doing research for a vet with dermatology specialties and found Dr Cheryl Lewis. She said she was not a specialist in the field, but had knowledge in the area and would do everything she could to help him. She's truly amazing!! She has helped our boy by use of a few methods and he is so much happier and so are we!! Dr. Lewis is such a fun and loving vet. Both our Bichon and Maltese/Westie needed their teeth cleaned and one needed extractions; thanks to Dr. Megan Forgan who was so great with both of the boys! She was kind, considerate and passed no judgement, as I felt terrible that our one boy needed many extractions considering I brush their teeth!!! She reassured me that small dogs often have these issues as they get older. Then, our Maltese ripped his cruxiate ligament and tore the other under the knee, (the x ligaments under knee cap, which keep knee in place). Dr. Clare Leger, the orthopedic Dr. there told me she was not a certified specialist in orthopedic surgery, but had done many of the surgeries needed to fix my poor baby. I went ahead with having Dr. Leger operate. He is recovering really well after less than a month! He is putting his foot down and using the foot far more than I ever expected at this time. The poor fella had carried hid back leg around for 1 1/2 mths prior so I thought it would be a very long recovery. They do their own Blood Work, Xrays and other tests right inhouse, so it's a one-stop-shop so to speak. I love that my pet's results are almost instant. They do laser therapy as well which works wonders to help your pet heal. It helps to heal wounds much more quickly with the laser treatments which is a real benefit. After the past 5 mths of being in the clinic so often, I must say I really feel ALL the staff are just amazing! I walk in and feel I'm at home. I truly appreciate everyone there as I feel they do their very best for my two boys and me. Thank you to all of them from the bottom of my heart.

I have to say the attention they give Nala is amazing..she is easy to love..lol. they are always…read morelistening to my concerns and they look after them . In my opinion the front staff the back staff and veterinarians are amazing. Nala is doing great and healthy as can be..

Im a first time client, today I bought my 3 month old kitchen for first vet checkup and shots. All…read morethe staff were super friendly and very helpful. The vet answered all of the questions, and also gave me some tips. Very pleased eith how they took care of my kitten Roo. .

I took my two cats there for 7 years. Mostly because the elder had anxiety issues so I didn't want…read moreto change vets. The secretary they have is possibly senile, as after 7 years of 4 visits a year couldn't remember either me or my pet and also confused the names in our records. They also left my partners name on the account after being separated 5 years and me asking to have him removed from the account. My cat died in December of saddle thrombus. He was seen at least annually with no report back as bad heart health. One month after this his brother left grieving was losing hair. He had been seen twice previously with me paying for exam fees, obviously, because he kept scratching his face. They said it was an allergy and I should try changing foods. I tried that a few times with no change, and google said it took two months for the original allergy to subside. My attending vet told me if I decide to get the steroid shots after trying a new diet he wouldn't charge the exam fee. My attending vet wasn't there when I brought him in for the shots and told me management thinks I should find a new vet. This post might sound r/choosingbeggar but it's not. I spent at least $1000/yr being a helicopter cat mom. So aside from them missing a fatal issue with a cat I loved the customer service is awful and the appreciation even worse. Karen? I had no problem remembering your name. What are you even being paid for? Ps I had to get the app to delete a photo I added of me and cat as they were using it to PROMOTE the business and declined to remove it. If Yelp doesn't I'll be looking at my options from a legal standpoint.

After finding out our regular vet is closed on Saturday and having some concerns about our dog that…read morecouldn't wait until Monday, we called around to several clinics in the city. Park West was the only one that would squeeze her in, despite being booked up. I'm glad we happened upon this clinic, because the vet was amazing. Dr. Finyak was extremely thorough with his examination if our dog and explained everything he was doing step by step. At no point did we feel like he was in a hurry and he took lots of time to answer our questions, even those that weren't particularly about the health issue at hand. We had the results of the tests within 15 minutes, and Dr. Finyak came up with a treatment plan for our dog and showed us how to administer the meds successfully. Overall, I'm thoroughly impressed by the quality of care, attentiveness and affordability of Park West. Although it's significantly further from the clinics nearest to our house, I think we might just switch over to Park West as our primary vet. It's hard to find this quality of service in the city!

Well I thought everyone was nice. But the Vet didn't even look at my dog she was scared of him…read more lol. Hes not vicious never bit ANYONE not even the Dachshund we have. She asked if he was a good dog and I said yes but you have to introduce yourself to him, not just start poking at him. She would NOT even try to do that. My dog is if your SCARED of DOGS why are you a veterinarian? So I paid for my dog to be in a room and for you to NOT look at him yet prescribe him medication??? I think I'll find a vet who is NOT afraid of DOG lol. Even my Dachshund doesn't want to be poked at. I guess she thought being a vet would be easy pay since she doesn't have to look at the actual dog. very disappointed and wish I would have said something while I was there. My dog is like a big toddler, but like a toddler does not like the dr.

This pet hospital is located in the Petcetera near millwoods town center. I used to go in here and…read morebuy cat food because my cat was on a special diet and I could only purchase the food at vet clinics. The really good thing about this vet clinic is that it is open longer hours than most places. It is open until 6:00pm Monday through Friday and it is open until 4:00pm on Saturday. This is very convenient because some places have much less flexible hours. The one downside to Millview Pet Hospital is that they charge more for their food than some other vet clinics. It was worth the extended hours and the close proximity to my house though.

Called and the person who answered encouraged me to come in. So I brought my dog there and they…read moretold me to leave her in the car. They then told me that they wouldn't see my dog but advised me to buy some products from their store. I could have gone to any pet store to get the (overpriced) items they were suggesting. Advising me to drive more than halfway across the city just to try to sell me stuff was extremely annoying, especially considering they could have told me everything that they did over the phone.

So supportive and sweet to my family when we had to put our fur baby down. Love this place. Such…read morekind workers.

We have been taking our dog to Animal Medical Centre since his birth. He has been seen mostly by…read moreDr. Tomkovicz and our experience has been very positive. Our dog has been boarded here multiple times with no apparent bad experiences. He shows no signs of disliking his treatment here, Dr. T has established a good rapport with Titas. Based on our experiences with the staff and Drs. I would recommend AMC.

Very Arrogant Vet..Dr. Mann at Animal Medical Centre on Parsons and 23rd. Came for second opinion…read moreand help for my Dogs wound not healing. Basically blamed me and searched for any abuse and only found a bit of extra ear wax in my dogs ear. Proceeded to put me down as a female "Where is your husband?" was the kindest rebuke. I asked for help to change the sequence of events around her last 2 surgeries I.e. she does not like going to the other Vet office due to the reception area staff. So much that she fights them and is belligerent (not her usual calm friendly pet me behaviour.) And afterwards tears at the sutures despite being wrapped up in layers of protection including a plastic cone for the tail and 2 of the largest e cones to wear on her head. I redress it continually. She seemed to be in pain. So I asked for options like more pain killer before and after procedure (amputation of tail due to injury 3 weeks ago) or a different dressing with moisture as she seemed to suck on the bandages to get them wet. Or an alternative to stitches. Each time just stubbornly insisted "I do this all the time and I will not hear or think about giving your dog a break in any way and u must force her to obey my rules as the only ones that can apply. " This is the nicest way to describe how he said things it was really to the point of get out of my office. Accused me of yelling when I asked for each alternative or some other idea to change the sequence of events to be more in my dogs favour. I came to this clinic because I read of a diagnostician Dr. Tomlinson there. Instead this Vet yelled at me the other way round and accused me of doing it. I tried reasoning with him I.e. we r going in circles is there anyone else to talk to? I expected a referral instead he took it personal..there is only me. Until I pressed for a different response. And finally he agreed to give her more meds and a referral to Guardian. This guy needs an open mind and a better attitude towards women and a caring for the patient my dog. She is suffering so I put up with his shitty condescending arrogance to try to help her. But it is a shame that he could not get beyond himself without being forced to even try. The receptionist and all the female just loved my dog and petted her and talked to her. I paid $90 for an exam fee and he would not even remove her bandage to examine the wound but asked me to do it. Then when done asked me to replace it. SOAB u know what that expletive means and I am a 72 yr old granny who tries to be professional. The birds in the lobby r cute and speak "Hello" "Pretty Bird". Which is more than I can say for Dr. Mann I feel sorry for any woman that has to work or be near him. My dog is a very gentle mastiff and deserves consideration. My husband was willing to go back after work and "talk" to him but then the list of this kind of attitude in men in Edmonton is long. He would be wasting his time. $382 later and $1700 at the first hospital all because the wind slammed our garage door shut on her tail and cut it off. I want her to heal and without pain this is my priority. If I had not met other nice men in Edmonton I would give up on this city.

My 10 week old puppy chewed thru an electrical cord and the shock burned his mouth and caused his…read morebreathing the be short and laboured. He was in so much pain! The Dr did blood work and took xrays. said his chest xrays were fine that the shock lowered his blood pressure making him cold. 2 hrs later gave him some pain meds Was told we could take him home. he was in so much pain we took him to the emergency where the DR's there looking at the same xrays said his lungs are filling with fluid and the damage from the shock is catastrophic. How can the Dr misread a chest xray so bad. They made it seem like our puppy would be fine. Meanwhile our dog was actually dying. very friendly staff just to dumb to be of any use. unbelievable really. Avoid this hospital! Drive to he one 3 min down the road. Your pet will thank you.

This place is truly a blessing. The people here are so compassionate and understanding and try to…read morehelp you any way they possibly can. You feel more supported than alone and at our time of need they helped us. If I could ever return the blessing they gave us, I wouldn't hesitate. Thank you to all the people that helped us and saved our cat. We have never seen her so happy since she was a kitten. Bless your souls

UPDATE 091125 When I…read moreemailed the vet to tell them to close the file and to forward my dog's file onto her new vet once found here was the response sent back to me. "This is to confirm that the Veterinary-Client-Patient Relationship (VCPR) has been terminated, effective immediately. Your pet's medical records will be forwarded to the veterinary clinic of your choice once we have received that veterinary clinic's request. Please do not contact our clinic again. Dr. Leslie-Anne Smith' --- I did find a different vet office that was able to get my sick dog in tomorrow and they have been amazing to deal with so far. Too bad I cant say the same thing about my experience today with emerald hills vet clinic. Update 091125 This place is beyond unorganized and gone DOWNHILL since dr mah left. My chihuahua has gastrointestinal issues and dr strong was great with helping us try to figure it out. Unfortunately his suggestions didnt work. So we conversed back and forth via email and the phone. He suggested a probiotoc and wrote via email to me, "I will leave the medications on her file, so you can reach out and request them if she still has the diarrhea by tomorrow." I replied back yes ok we will go with the probiotic as suggested ill be by today between noon and 2 pm for pick up or the day after during the early afternoon. I never received a response back saying anything different so I went by as stated the following day because he wrote to me that the prescription would be in her file. When I arrived the front desk staff had no idea what I was talking about. There was no prescription waiting for me as I asked and nothing in her file. I was livid because we had appts in West Edmonton and went out of our way between medical appts to goto shpk to pick up a prescription for my sick dog. I asked cant something be written up while im here because i dont know when I can make it back here? No im told prescriptions take 24-48 hours to fill. I asked, he cant come out and see me? No hes in appointments and were not going to pull him out. I asked cant he see me between appts because again I dont know when I can come back again they aren't open on wknds. Nope not going to happen. The absolute lack of customer service over something so basic is unfathomable. I was beyond frustrated im on limited time I went out of my way to go there and the receptionist puts up her hands and says I have to walk away I have to walk away and disappears in the back. Next thing i know a lady who I later find out is the female vet who wrote the email above appears and starts in on me telling me I can't be abusive to her staff lol I tried explaining what was happening and she kept cutting me off. I lost my cool and stormed out. My dog has beeb a client of dr mah and this clinic for several years and never had such issues when dr. Mah was there. We will NEVER step foot back in this god for saken place. You shouldn't either. If you feel like wasting your time, go here. If you want a vet office that doesnt put your sick pet's health first or deem their medical needs unimportant go here. Ps i should make note of the vet dr strong suggested the Purina gastrointestinal food. We purchased a small bag of it as per his suggestion for almost $50. My dog absolutely refuses to eat it. When I contacted the vet office to let them know she isn't eating this expensive food that was suggested they said I could return it for a refund. Then dr strong calls me and tells me to only feed her this food ahe absolutely refuses to eat "she'll eat it eventually" he says. She hasn't eaten it and wont eat it. We would like a refund. Yet more money thrown away from a place that states I struck a desk lol when I dont remember doing that. I do remember getting loud and vocal because they didnt do as they said they would aka put the prescription in the file and have it ready. I gave 24 hours notice and no one responded stating it wouldn't be ready. If they did I wouldnt have driven there and wasted my time and theirs. If they had simply done as they said they would all of this could have been prevented. I wonder how many other pet parents have been subjected to this behaviour from what should be a professional vet medical team whose main goal should be providing care to sick pet's and supporting the scared and worried pet parents instead of berating and going out of their way NOT to help them. Nice try trying to show youre a professional office and I was the offensive one. If your office had done what it said it was going to do in the first place none of this would have happened. Thats a you problem not a me problem!

Great vet, dr. Smith goes above and beyond and is always there to help you out. They try to keep…read morecost at a minimum without sacrificing on their service. Truly thankful and happy with our experiences here.