This complex is great! Moved my mother into the village the apartment section of this senior…read morecomplex in a RCAC apartment,My mom got a 1 BR unit down sizing from her past home,This apartment comes with heat,water, electric,and TV in a rent charge that was about the same on her past units cost,Now she gets 3&1/2 hrs of help a week and 2 meals a day, they check in 2 times a day, They do her laundry and give the family peace of mind all for a fraction of what Assisted living would be,and my Mother gets the Apartment the size she could keep most of her keepsakes! with meals and some help she still keeps her independence! management,staff,and food service are GREAT!!! Give them a call, for a tour,, and get peace of mind for your loved ones, This place was a game changer!

I would fully implore you NOT to place your loved one in a half assed facility such as this. They…read morecannot maintain employees. New employees come in one week and are terminated without cause the next. You will never be able to maintain any sort of relationship with your loved one staying in this facility because it is new faces of employee week after week after week. And it is shady. They do not treat residents well or with respect. There are not enough caregivers for the volume of people whom live in this facility. Also, an employed caregiver was caught sneaking her boyfriend into the facility at night and having sexual intercourse with him on company lounge furniture and it was witnessed by residents and it went weeks without being addressed by their so called management. This place is an utter and absolute joke. It would be in ones best interest to NOT send one of their loved ones to this honestly ghetto assosted living facility and community. It is unsafe and there are plenty of better options in the Ozaukee county area.​

Poppa's temporary home…read more.. Pretty standard for a nursing home type facility; splendid smell comes at no extra charge. There's a lot of coughing, a lot of "help me, help me" and a few strange patients including, but not limited to a) the whistle guy who, you guessed it, is ALWAYS whistling, b) the lady with purple headphones who just turned 100 who wants to know who drew the "no smoking" sign and c) the lady who repeatedly asks, "what if there's a fire?" Cool place, but let's hope Poppa (what I call my Grandpa) can return home soon. Until then, bring on the wheelchairs, hand sanitizer, oxygen tanks, and crazy cute old people.

In my younger years I use to volunteer at this Nursing home and thought it was pretty cool, a great…read morehome for the aging. Well now that I/we have had to utilize this property for rehabilitation/assisted living for my Mom, it is absolutely horrible. With in the first 4 days of being here, our Mom fell multiple times, she was placed in quarantine and no one could visit her to see what was actually taking place, because she came from a hospital setting. Once her 14 day quarantine was up, even with the Lasata Staffing knowing that they had a positive Covid testing of an employee, they moved our Mom to a different room, to start another 14 day quarantine. Luckily we were able to find and secure a new living facility for her, with in a weeks time, only to get her and see that her leg, ankle and foot were swollen. When Lasata was questioned no one would return call soft over a day. When they did call back they more or less said not our problem she's not enrolled with us any more. What a heartless caring staff you are Lasata - from the conference calls to now having a Mother in worse shape since her arrival to your facility proves / answers my unanswered questions - it's all about the money and the number of residents you keep- there is NO CARE for the resident or their families. Sham on you all!!

It's brand new and very nice. Went for some routine things, the check in was easy, they took you…read moreback to a prep room which was nice and roomy, quiet and very clean. Recovery is nice with a lot of natural light and bright decor. Everyone was very nice and helpful. Great option in Washington county for healthcare.

I would highly recommend Songbird Pond to ALL! As a former CNA, the positive, knowledgable, and…read morefriendly care they provide to their residents is Top Notch. Very clean and comfortable rooms and facility for residents and visitors. The helpful guidance and communication with families was extraordinary! I particularly appreciated their "gentle nudging" to help my Grandmother make friends and get involved as much as possible. Again... a wonderful facility!!!

Quality care and friendly staff. Many specialists for your health care. Highly recommend for all…read moreyour medical needs.

it was the best place I've ever seen and I loved the service over all amazing. I love how the…read morecommunity in the place was awesome.

A family member that is there is left in bed all day in wet clothes. Therapy instructions for…read morefamily member are being ignored by CNA's. No supervision to make sure patients are being taken care of properly. They know how to make sure to get money from the resident though. Three days resident was left in wet clothes and left in bed all day. I wouldn't recommend this place to my worst enemy. Grievance has been been filed but I'm sure it's been buried.

My grandfather stayed here and we had nothing but great things to say about the care here, the…read moreactivities are great, and the staff truly cares about the people here, but what really made a difference was the spiritual support through things like bible studies and worship services held right on sight.

My father in law stayed a week for respite care, and the staff was great, and he was well-cared…read morefor. The facility is very home like, and the amount of available activities were phenomenal.

I have been coming to this clinic location for well over 15 years. Staff always friendly…read more Excellent medical care. Highly recommend for Healthcare.

We moved to the Kewaskum area 4 years ago and had find all new health care providers. We chose the…read moreFroedtert system and have been overjoyed with the care we have received at all their locations and providers, especially Carrie Rothering, APNP in Kewaskum.