Kindred hospice of Athens gave my sister medication that she wasn't suppose to take due to…read moreallergies to it, gave it to her anyways without asking or telling anyone. The first shot made her unresponsive and she never talked, drank or ate again. I think they are very unprofessional and liars. They definitely take your life! If you want to die quick, use these people at the piedmont Athens Hospital on the oncologist floor. We are totally shocked and disappointed.

I have given them multiple chances to redeem themselves but they failed so I will write this…read morereview. My take on Hospice. We did both in home and inpatient. The caregivers inpatient were overall amazing. Its the promises they made to entice you to bring your loved one there..... and then fail and fail again that you need to know about. Hospice is pretty much no care other than cleaning. What we really thought we would get was professional counseling. We were promised counseling for our mother who was losing her husband of 70+ years, for their children, grandchildren, great grandchildren.... Nothing like we were promised. We were told after he passed they would reach out and support us and her the next week and never heard from them. I called and asked... no call back. I called again... finally someone said they thought we lived on the opposite side of town ????? They even made an appt with our mother before christmas, having me leave work to be there and then stood her up. So, remember all the bells and whistles arent going to be there. The staff at the facility was great... just the sales pitch and delivery was way apart. Still waiting for them to fulfill their promises but, they got their money and moved on. I was offended when i received a solicitation not once but twice to donate money to their foundation.... the literature even mentioning how they offer bereavement support. They offer but they just dont deliver.

We had a beautiful experience with Seasons. Mom was under their care for a month and a half while…read moreliving in our home. They went out of their way to make sure she always had her medications to keep her comfortable - including one time when a nurse drove back and forth to obtain a signature from a doctor for a new script. She wanted my Mom to be comfortable over the weekend and was determined to make sure she had it as soon as possible. The delivery driver, Micheal, always called before he delivered equipment and was extremely kind with Mom. Our nurse, Asiyah, was a dream. My Mom had the utmost respect for her because she was so compassionate as well as a great listener. I adored her because she was readily available by text, called me often, listened, and genuinely loved Mom. Mom had visits from sweet Caroline - who referred to Mom as Mama as she tenderly helped her shower, or give her foot rubs, or even just watch Judge shows. The music therapist, Anna, was such a calming presence. She has the voice of an angel and has a repertoire of songs to pull from - she even sung some songs in Spanish to Mom. Everyone we met was so kind and patient - the chaplain, other nurses, social workers... and were all available via text - it felt so personal. Even after Mom died, the texts and phone calls kept coming in to check on me, offer grief support for the children, and to share their love of Mom. My only feedback would be to work on the response time with the toll-free number - it could be more efficient. However, I am so grateful that everyone gave us their cell numbers and were available via text or call when I needed them. I highly recommend Seasons.

I want to start this review by saying I am sorry if you are trying to find a hospice for your loved…read moreone. It is a hard task to do because all you want is your loved one to be able to have a peaceful death surrounded by the people they love. My advice is to interview different hospice options and follow your heart because you will know. I spoke with 2 different hospice companies and ended up going with a smaller company since my mom had Alzheimer's and really did not need a lot of resources a larger hospice can provide. My mom ended up getting the flu on Christmas Day which changed her condition rather quickly so she became bedridden. My mom was not getting the care she required during this time so I knew I had to make a change. I called Sheeva on New Years Day with Agape in complete distress because my mom was in pain and struggling to breathe. Sheeva was not working that day and was actually with her family at a party when I reached out. She took my call and I don't know how but was able to coordinate a change with Agape within 1 hour of my call. Christy was the nurse on call and when she walked into the door around 6:30pm she just took over and for hours helped my mom with her breathing. She truly was an Angel and the care and love she gave my mom was such a gift to me and my brother. Since was mom was transitioning so quickly Christy called in a continuous care nurse named Irene to stay with my mom and administer her medication so my brother and I could just be with our mom. I slept next to my mom and I would keep waking up just to check her. Irene was always at her side just making sure she was comfortable by keeping her mouth clean, putting chapstick on her lips and even brushing her hair. At 4am Irene gently woke my brother and I up to say it was time. We got a chance to be with our mom until she took her last breath. Agape gave our family such a gift to be able to be with our mom until the end. My biggest regret was not going with them at the beginning. The 10 hours that Agape took care of my mom is something I will always remember. Please do not experience the agony we did with Providence Care hospice whose neglect almost caused my mom a painful death. Agape hospice has the resources and the most amazing staff who will take care of your loved one so you can just be with the person you love. I hope you find peace during this time and I am just so grateful Agape was able to give my mom the care she deserved in her final hours. Anne S