My mother passed away recently at Villa Marie Claire Hospice. While she was only there for a short…read moretime she was treated with kindness and compassion. The staff from Dr. Charles Vialotti, nurses, Concierges Bob-Rachael-Andy, cleaning staff, etc. were all friendly and very helpful at all times. I cannot recommend Villa Marie enough. Dr. Charles Vialotti vision for compassionate competent hospice care should be used as a model for healthcare facilities.

The nurses here are wonderful hard working people. I will give them that and thank them. But…read morecommunication here is terrible. Nurses will tell one family member one thing, doctor will tell other family members another. Don't get me started on the Head of security's power trip. Absolutely no communication, false information when communicated with. Looks beautiful on the outside but ugly on the inside.

I am very surprised that the state doesn't do something about this place. The aids where name…read morebadges. However supervisors, nurses, nursing supervisors, etc...do not. When asked their names they refuse to identify themselves. As a patient don't I have the right to know who is treating me and who I am talking to? The ordered me a walker...I already had one at home....they ordered me a commode which I already had one at home....they ordered me a shower stool...which I already had one at home.....when I told them to cancel the orders they told me that it's too late and I have to take them. They told me that they ordered them without my knowledge because that's the way they do things..... There are many other rehab places....pass this one by.

My wife was there for 5 days each day she went down hill. On the 5th day I insisted that she should…read morego back to the hospital. They wanted to know a reason to send her back to the hospital. I told them the care she was getting was terrible. I insisted that she go back to the hospital. She is on her 4th day in the hospital. I would not send my worst enemy to this place. Richard D.

Terrible experience attempting to bring hospice services to assisted living facility. Very poor…read morecommunication among staff, family members and facility: no one there talks to one another and doesn't return calls. When we tried to get on the same page, the executive director pulled the plug and declined to take the case, delaying end-of-life care for our loved one. Awful!

There aren't enough superlatives to describe what Life Source gave to my family. The support, the…read morebountiful kindness, yes, the love, was unlike anything I could have anticipated. The medical care the nurses provided was better than any my mom could have received in a top-notch hospital, mostly because everything these women do is infused with warmth, skill and real devotion. The administrative staff was always there to help, and Joe, the social worker, was the embodiment of compassion. Nurse Jackie, your solicitude will never be forgotten, and Nurse Patty, we love you. Truly. Thank you from the bottom of our hearts, dear Life Source team.

I would not recommend this facility to anyone. We placed my mom here. My dad passed on Dec. 30…read more After we told my mom about my dads passing she became very upset. She was given medication to help with the loss of my dad by the facility doctor. My sister came to see her and the meds made her completely lethargic. My sister asked the staff to watch her because of the condition she was in. The facilities coordinator explained to us that my mom did not want to go to bed so they decided to leave her in her wheelchair unattended. My mom fell out of her wheelchair and was taken to Hackensack hospital. She suffered a broken nose , lacerations,and a severe concussion. One month later she has still not recovered, she lost the ability to swallow and was given a feeding tube, My moms doctor believes she may have lost the desire to live due to depression and the condition she is in. The staff was warned about my mothers condition before the accident by my sister. Instead of placing her where she could of been watched they were negligent by leaving her alone in the hallway. This accident could of been avoided if Emeritus cared enough to use professional judgement regarding my mom and her condition. What makes us even more upset about Emeritus is my mom has been hospitalized since and is currently in a rehab facility for the past month without anyone calling from the facility to see how she is. When someone places their loved one in a facility you would expect them not to end up in worse condition. Please do not make the same mistake our family is going through.

I have tried several healthcare agencies to assist my elderly parent; frankly, some have been…read moreappalling in lack of care from the office staff and, even worse, the aides. Unicity has been stellar. This agency -- the office staff and all the aides -- is prompt, caring, professional, and does a great job with my mom. I can't begin to express how working with them has eased an enormous weight off my shoulders, knowing my mom is in such good hands. They get an A+ from me and my family. Thank you, Unicity.

From the owner: All your homecare and geriatric care needs metread more

I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

Incredible!! I live in Maine and my mom is in the hospital in NYC. Stephanie has treated me like…read morefamily advocating for mom to find the proper PT facility. I will be hiring these AMAZING ladies to take care of mom when she returns home. BRAVO!!!

When we started our search for a nursing home for Dad, we knew we wanted somewhere in close…read moreproximity to Oradell, because most of us live there. Dad did not need a home that looked 'pretty or fancy'; for us it was about the quality of care he was going to receive. The Armenian Nursing and Rehabilitation Center was a place most of us passed on a regular basis because it was on the way to Shop Rite. It was recommended to us by one of our in-law's families whose parent was a resident at the time and had so many nice things to say about it. When we visited, we were impressed by the staff and had a good feel for the facilities. It was important to us that Dad received one-on-one care and we were offered a private room on the sub-acute wing. We checked Dad into his room and within a week they had moved him closer to the nurse's station so they could keep a closer eye on him. Dad was 88 at the time and suffering from dementia and physical limitations. Fortunately, he still knew who we were but needed assistance walking and getting dressed. Before moving Dad into the Armenian Home, he had attempted a few escapes at home. The staff made sure he was always wearing a monitor so they would be alerted if he left his chair or bed at any time. Over the 4 1/2 years that Dad lived at the Armenian Home our family would visit regularly. There are six of his kids, plus spouses, as well as grandkids and friends that would stop in at any time of day to visit or help feed him. We were always greeted by the staff at the front desk with smiles and friendly banter and the aides were all very friendly and accommodating. If we wanted to feed Dad, they would make sure that we had everything we needed, especially apple sauce, his favorite. You see, later in Dad's stay, it became more difficult to feed him and maintain a healthy weight. Fortunately, the staff members were aware of all his favorite foods and knew just how to get Dad to eat when we couldn't.....they have their tricks!! We cannot say enough about the overall care that the nursing staff gave Dad throughout his stay. We were always notified promptly if there was ever a concern about his health. Everything from a head cold, to a fever, to a reddish color on his big toe. In the 4 1/2 years that Dad was a resident at the Armenian Home, he never had to be taken to the hospital. They were always able to care for him and keep his health in check. The nursing staff was always there in case we had any questions or concerns. When we decided to bring Hospice in to help manage Dad's pain from his lack of mobility, the nursing staff worked closely with them and was in constant contact with us if there were any changes in Dad's condition. Never once did we doubt the quality of service Dad was receiving. During the last week of Dad's life, many of us were coming and going, spending hours just congregating in his room. The staff allowed us to spend as much time with Dad as we wished; even permitting overnight stays when we felt the end was nearing. We recall a staff member from the kitchen stopping by and asking us if we needed anything to eat or drink. The entire staff went above and beyond to make us feel comfortable. We are so grateful to the Armenian Home and especially to the staff on Dad's floor for the care he received. From the aides to the nursing staff and all the doctors that monitored him, they all treated him with love and respect. We had total confidence and faith that Dad was in good hands, which gave us great comfort and peace of mind. We wish to thank everyone at The Armenian Nursing and Rehabilitation Center for taking care of Dad with compassion and dignity when we couldn't anymore. Warmest regards, The McGovern Family

From the owner: Armenian Nursing & Rehabilitation Center accommodates residents who require clinically complex or…read morepost-acute care, including residents who require long-term, respite, and memory care.

We were so thankful all that TLC have done for us. The…read moreowner of the company went above and beyond to help my mother. My mother speaks only Chinese and we had hard time to get Chinese speaking aide after her surgery. I found TLC online and at first they told us they didn't have Chinese aide however they would try their best. I didn't hold much of hope at the moment and continued trying other agencies. But then ,Sue, the owner kept me updated every step and 48 hours later , they found this wonderful Chinese aide for us . I highly recommend TLC

TLC took great care of my elderly mother. They had a very professional demeanor and very fast…read moreturnaround time. Highly recommend!