My loved one has been here a few weeks now and I am writing…read moreto update based on further interaction. I still could not be more pleased with Christian Health. We spoke the other day with the medical director. He took a good amount of time to talk to us about my loved one's medical condition and our concerns. Looked in depth at his chart and history. Ultimately told us to invite our loved one's PCP to contact him to share thoughts to try to dig deeper into some things. In short, very personal attentive one on one care. Very knowledgeable. You don't get that everywhere if at all. The fact the head medical director made himself available to us without requiring a scheduled meeting or heads up is amazing care. Every staff member we have encountered is kind and friendly. Very personable and outgoing. You don't get the bare minimum. You can tell they care. They joke. They express concern. They listen and interact. And we have seen this with other patients in other rooms when no third parties are around. So it isn't just best behavior when family is present. It is the way of life here. So I continue to be so pleased with this facility.

This is such a lovely facility. My bf's father is here now and how I wish I knew about this when my…read moredad needed a rehab. The atmosphere here is so warm and welcoming. It's like a home. There are friendly faces everywhere. They are so very attentive to the patients. It is remarkably clean. The food is fresh and flavorful and varied. They have many social events planned and the guests are welcome to sit in the common areas or go outside with family. They have coffee bar set up for patients and family. Everything about this facility gives you comfort in knowing your loved ones are being well cared for.

This place was absolutely excellent... I've had experienced 3 different nursing home / rehab places…read morein my life ....they basically all do the same thing , so you basically have to look for a good group of people....the staff , the nurses & the aides are all top notch...very approachable with no attitudes , and genuinely care ....this is the place to go if you need this type of service

This rehab facility is pretty ok. Nurses or CNAs are on around the clock. I was there for a week…read moreand I was pretty much taken care. A few aides are a little lazy or rude but most were fine. I know they are busy. I was on the 2nd floor which I think they call sub acute. Majority of the people there are seniors and live there full time. So if your young like me it can be a little frustrating to deal with the full time residents who can be annoying at times with the noise. I just told my aid that my room mate is causing undue noise and it was handled. I'm an esmoker so I was hassled a little bit about smoking near the building so I just moved to the parking lot in my wheelchair. Food is rated 6 out of 10 in my opinion.

The nursing and aide staff are marvelous . I could not have…read morereceived better care . The physical therapy was great. They were very understanding to my needs while making sure that I progressed.top notch

Our mom is 102 years old and has been at CareOne New Milford for over a year. She is afforded…read moreexcellent care and is very happy there.

Caring staff, excellent facilities with engaging activities and conveniently located for our family…read moremembers to visit as often as they like. The nursing staff is especially attentive and compassionate.

Allendale Rehabilition and Health Care Center did an absolutely terrific job caring for my 83 year…read moreold mother. Mom was in very good health both mentally and physically prior to becoming ill in November 2023. She had been hospitalized for a respiratory infection (not COVID) and had a reaction to prednisone which caused drug induced delirium. The illness and long hospital stay prior to admittance to Allendale health resulted in my Mom losing weight from 100 lbs to 82 lbs. and she was very weakened physically. It was a very difficult time. I checked out several rehab facilities in Bergen County and was impressed with Allendale Rehabilition and Health Care. They were my first choice. Eli, the Director of Admissions is terrific. He listened and understood our situation and needs and I am so glad we chose Allendale to care for my Mom. The whole staff I found to be outstanding and caring. Special call out to Peter on the staff who brought food to my mom and was able to do the little things that made her happy and helped her manage through her recovery. Kim, the social worker there, also did an outstanding job. My Mom was at Allendale Rehabilition for about 2 weeks and she was able to really make tremendous improvement. The hardest part to be honest was convincing my Mom to go to rehab as she really wanted to go home after the hospital (but simply was not ready). I highly recommend Allendale Rehabilition and Health Center.

The entire staff are quite good and always at their best. I shared a meal with my mother and it was…read moretasty and healthy. Shout out to Jufy & Sam and grateful to you all 5 stars .

Ill start by saying Care one should be called Care none when i showed up to visit my mom she would…read morehanging off the bed no restraint or safety gate her water jug was never in reach and to the people who kept eating her food shame on you also who stole her cloths out of closet your a thief Never trust these people

If you are looking to put your loved one in memory care (Reflections)The Bristal in Woodcliff Lake…read moreNJ is not the place to go. They are often understaffed in all areas of the facility. That is with aids, med techs, house keeping and activity coordinators. Lots of turnover at this location again in many departments. I recently moved my mom out of this facilities memory care unit after she was sent to the ER unresponsive due to dehydration. Doctor said her symptoms were a direct result of dehydration. The level of care is way below average. I found my mother wearing 2pull-ups many times. Even after several conversations and emails to the director it still happened. The tone in which some of the memory care staff speaks to the residence is inappropriate. Their redirecting skills at times are nonexistent. Yelling "Sit down" at someone isn't what these residents deserve or are paying for. Residents are locked out of their rooms all day long. One day a woman was sleeping (slumped over with her head on the table) at the dining table all afternoon then at 4:45pm moved to her dinner table to sleep with her head in the table through dinner. ???? Wheelchair bond residents are rolled in front of the community TV if it's not meal time. The residents that walk are often told to stay in the dining area so the aids can see them more easily. When the activities staff is short(which is often), the resident barely leave the dining area so incredibly sad, again not what they pay for. My mom regularly got the wrong clothes from House keeping. There is a full activities calendar yet more than half of the time the activities don't actually happen. They promote a weekly bus rides. Not sure that actually happened as there is only one licensed driver for the bus. Sales person that toured us around gave us incorrect information. Sorry I didn't listen to my gut and move her out sooner. Stay AWAY!

Sadly their office and front desk is disappointing and adds to the stress level when one is…read moreconcerned about the whereabouts of a loved one. This happened a few years ago. My (95 yrs old)aunt and uncle weren't in their apt, the front desk staff was too busy fraternizing to tell me they were at the dr's office Today, after three phone calls over the course of day, my uncle was not returning my phone calls. This is a man that usually goes to breakfast, lunch and then stays in his room for the remainder of the day. He has all his faculties and always returns his phone call. I still can't locate him. I called the facility over 45 minutes ago. I pray he's OK. Ridiculous

This place is phenomenal! This is the place for your loved one to recuperate at a rehab facility…read more Each patient gets their own room. The nursing staff, aides, and doctors are all fantastic - caring and knowledgeable. All your needs are addressed! The food is excellent. The physical therapy and occupational staff are fantastic too. This facility will treat each patient as if they are a family member. If you're looking for a great rehab facility, then look no further! This is the place for you or your loved one!

December 2018 - January 2019 Beautiful facility - private…read morerooms for rehab residents and looks like a 5 star hotel and we thought that it would be an ideal place for my mother but it wasn't. Note - everyone goes into rehab with different needs. If your loved one needs little to no medical care and is pure rehab (i.e. hip replacement) then this place may be a good fit. My mother (84 years old) had complex medical needs and needed more medical care and more day-to-day help than The Jewish Home was set up to provide. Day-toDay: The aides are critical to the day-to-day comfort and satisfaction of residents/patients and when this group is not managed well, then life until discharge is poor. I met with the supervisor, the director and finally the CEO in order to request changes but found that fundamentally, the supervisors have little to no people management training. My mother rang her call bell with extreme delays in response time. Thirty minutes was not unusual to wait for someone come in to take my mother to the bathroom and then leave my mother alone on the toilet for extreme lengths of time. I found out from an aide that they all went on their break at the same time and they only worked the rooms assigned. So, if a resident was on the toilet and the call bell was on - the resident waited until their aide was available. I finally brought in a private pay "companion" to sit in my mothers room all day so that she could request help by walking to the desk or to call me when there was an issue that I needed to be aware of. (non employee's cannot assist resdients) Medical: I asked for a cardiologist to see my mother and told "he hasn't been into the Jewish Home in more than 3 weeks". When I asked why - the answer was - I have no idea. My first thought was "really?". My second thought was to escalate. I think that top management did not understand, as is often the case for medical facilities, that it should be less about "this is not how we do it" and more about "what should we do differently?". The executive team was kind, caring, and looking to the future but they did not see the little things that mattered so much to residents and to families. I spoke to many, many other residents family members and we shared stories. Some situations were similar i.e. call bell issues and in other cases people had bigger issues than we were experiencing. PT: My mother was not allowed out of her wheelchair unless with PT. PT saw my mother for a short time each day. So my mother spent over 23 hours a day in a wheelchair - little progress was made. My mother's wheelchair was terrible and when asked to swap it out we were told that there weren't enough to do that. PT shared that they were always short on needed equipment which should not be the case in a facility like this. So, finally I gave up and took my mother out of The Jewish Home. She had 24/7 care when she got home and was using her walker within 2 weeks. In closing I want to say - I saw the potential for The Jewish Home rehab facility to be a really, really good place to rehab for any level of care that may be needed. What was missing was management training and soft skill training for their supervisors. I had requested this over and over and I hope at some point following my mother's discharge, this was discussed within the facility.

My mum stayed for short term rehab and they treated her well. She has dementia Alzheimer's and they…read moremade sure to get her in physical therapy and speech therapy to keep her active to slower the decline of her disease. Really appreciate all the staff who help my mum during her stay there.

staff shortage resulting in bad communication and medicine errors…read more Cleanliness Transportation errors to and from hospital