UPDATE: DO NOT USE THIS COMPANY! DO NOT USE THIS COMPANY!!CUSTOMER SERVICE SUCKS! FALSE ADVERTISEMENT. WEDDING WAS IN AUGUST 2017 AND STILL DON'T HAVE OUR VIDEO! WEBSITE SAYS WE WOULD GET USB DRIVE BUT NO SUCH LUCK. TRIED TO DOWNLOAD FROM GOOGLE DRIVE AND WASN'T SUCCESSFUL!! PAID OVER 2K AND WASN'T WORTH THE MONEY. PHOTOS LOOK LIKE THE WERE TAKEN BY A 5 YEAR OLD. VIDEO WAS OK BUT WE NEVER RECEIVED FINAL COPY! SAVE YOURSELF AND GO WITH SOMEONE ELSE. For what we paid for our picture and video it isn't worth. The photos are horrible and I was told that they'd be edited and they never were. We never received a finish product of our video. It was uploaded into google drive in separate files. Please don't use them for your photos and video. I don't know who took the photos and video on their website but don't be fooled it's not what you receive. I'm not wow'd by my photos I'll update once I receive my video. The photos are not as professional as I was looking for. The photographer Marc is a pretty nice guy but he didn't do as nice of a job on the photos as I'd hoped. There are some pretty good shots but overall I don't think the quality of the photos is that great. The DJ was great. He keep us on schedule and was a great MC as well. read more

This is by far the worst customer service I have ever received. I had researched several different wedding vendors before I decided on the right one. Their website is very clean and easy to navigate, they have wedding video examples that look very well done...and Ron Ball was very reassuring that my wedding was going to be a hit! It was all LIES! My wedding video is trash, they actually fired the videographer and the editor was being let go/quitting. When I got my video back it looked like something that had been filmed in the 80's, the videographer missed important details and the sound quality is terrible even though my husband was set up with a microphone. Also, the photobooth is LOW quality. You will receive better from a $5.00 kiosk at the mall. PLEASE, PLEASE, PLEASE...Do not waste your money using this company!! read more

Complete Music - PLEASE NOTE: Left photo Kemah TX photobooth. Right photo Complete Music. Notice the quality and the fact that they misspelled "Michael" - DJs Near Me

I agree with Che G. and Chia A ..... This is by far the worst customer service ever received. Ron Ball was very reassuring! It was all LIES! Also, the photobooth is LOW quality. PLEASE, PLEASE, PLEASE...Do not waste your money using this company!! My experience was pretty much the same. Ron is full of lies and promises. He did NOT provide us with our USB of our wedding and give me the run-a-round when I asked for it. He also did NOT provide us with my Wedding Album. The booth crap (PVC Pipe with a sheet over it) and ALL the photos were cut off pointed towards the ceiling. A waste of money and products NOT received. I would NOT recommend this company to ANYONE. read more

Mike did a wonderful job helping my husband and I get great shots of our wedding. He was very thorough with instructions and he was very, very nice. read more

If I could give zero stars I would. Absolute worst customer service I have ever received, and the absolute worst owner Ron Ball who refuses to refund any type of money due to a company error. I booked the DJ, Uplighting, and Monogram service for my wedding months in advance. The DJ and I had a phone conversation the Thursday before our event about the itinerary I emailed him, my day of coordinators information, and last minute details. We had booked our DJ and lighting service to begin at 6:30pm that evening. The DJ didn't have any objections about the time I expected his arrival, which was at 5pm, 5:30pm at the latest. The day of the wedding the DJ notified my day of coordinator after our ceremony that he is running 45min late. The DJ arrived at the reception site close to 7pm, and wasn't prepared to set up. The DJ began setting up after 7pm. We had to scramble to find him a table even though I asked him to bring one with him when we spoke on Thursday. Our uplighting was being set up during our dinner while our guests were seated, and the color was blue when I requested "cream." The DJ did not interact with the crowd during the dancing portion and offered poor service. I could have played music myself and saved over $1000. I had also requested a floor monogram, and the DJ informed me during dinner that the bulb was burned out and I was not able to have that service. He also informed me he was late because he had to meet someone to pick up the uplighting from someone else, and failed to inform me of that when we spoke on Thursday. Music wasn't played until close to 8pm when it was supposed to start at 6:30pm during cocktail hour. Before my wedding, I met with the DJ in person months in advance (February or March). I also requested samples of the uplighting and monogram service from the owner Ron via email multiple times, and was never answered. Ron and I recently spoke on the phone after I called the corporate office multiple times. He told me at the beginning of December that he would partially refund my money due to the incorrect uplighting color and not being able to have a monogram. My check has yet to arrive and I am blatantly being ignored by Ron. This has been ongoing for almost 3 months. I am now being forwarded to someone named Mark who can only give messages to Ron. I want every bride and groom to know they SHOULD NOT use this company, and to save themselves from this terrible service! read more

I booked Complete Weddings + Events for my DJ and Photo booth for a total of $1000. Both for four hours. I had spoke on the phone with both thr dj and the girl running the photo booth the week before and got times set up. They were both going to get there by 5 to start setting up. My dj let me know right before the reception that the photobooth still wasnt there. Long story short another one finally showed up twords the end of my reception! It took 30 minutes to set up. I was supposed to recive copies of all the photos emailed to me, i was supposed to have a custom border to match my theme, ect which i didnt get. And my DJ had to do the photo booth as well as dj. Now I understand things happen and was willing to work with them about it. I had already paid in full but when I contacted the owner of the company he agreed to refund me the hours I paid for and didn't receive and that was fine with me. He first said he was refunded my money electronically, he didnt. Then every time I've called since then it's been some mistake with mailing a check or something not showing up...bottom line is I'm done trying to work things out with these people who clearly have been lying to me for over a month. I have called and called and called. He never intended to refund my money and the last few times they haven't answered my calls. I have everything documented that they broke the contract. Pictures that are time stamped, videos, emails, the actual contract, and more. I just don't want another bride to have to deal with this on their big day! If you're going to hire a company hire an honest one. I'm more upset about being lied to repeatedly than anything. I gave them MANY chances to make this right! I even offered to meet in person to pick up the refund! Still nothing! read more

I attended a wedding as a guest and observed Ron, an exceptional DJ from Complete Music. An independent DJ did not show on time, and when he did show 5 minutes before the wedding started, he was drunk. Ron from Complete Music arrived to save the day. By the time the reception started, Ron had the music set up and ready to go. Anyone who did not know the story would not know that he was a last minute replacement. Ron's clear voice exuded warmth. He was easy to understand and stated instructions with more than one set of words. Ron adapted as his instructions changed. He was an integral part of a lovely wedding. read more

We used Complete Music for their services at our wedding in November of 2014....Had problems from the get go...They had no clue who would be the DJ at our reception or photographer until 1 week before the wedding. Because of problems with their photographer, the DJ was going to take our pictures....Really? Their photographer that backed out at the last minute had actually called in another photographer who did do a great job. Their photo booth service was pitiful....the guy sat there like he had 1000 other places he would rather be, never took the props out of the bench inside the booth, so all our pictures had no props. The DJ service was OK, forgot to do some of the things we asked him to do, like I said before the photographer that we did finally get at the last minute was great...But my main gripe is we were promised a free photo album ($500 value) if we signed with them, 7 months later, we still have not received it....they will no call back or email me back on the status, promising it is coming. I have to say I will never use them again and won't recommend this company at all. read more