We purchased LVP flooring 4 years ago. It is disintegrating,…read moreeven in places no one walks, randomly throughout the 2,000 sq ft we purchased and they installed. America's FS tells us it's the manufacturer's problem, the manufacturer states the "wear layer" (clear layer over the top) is the only warranted component. Do not buy from AFS, and do not consider LVP, you'll regret it and have to have it replaced.

I needed the carpet removed from my stairs and replaced with hardwood because one of my cats used…read morethe carpet stairs as his scratching post. I visited America's Floor Source a couple of times, then had a conversation with one of the sales reps. I was pleased to know that there was financing available if needed and the rep agreed to come to my home to see the work I needed. She came and measured; then called and came back because she wanted to double-check the color she had chosen. That was a good thing, because in a different light, she was able to get a more accurate view of the color (we were matching what would be on the stairs to what I already have on my gound floor.) She ordered the wood and it took about a month to get in but once in, AFS called and set up the work date. I paid half of my total cost to get the wood ordered, and completed the purchase once the appointment for installation was made. I was given the date for the install and was told that the crew would be at my house between 8 and 11. They arrived right at 8. The "crew" was two men, neither of whom spoke English, but when I tell you they were professionals in the highest sense of the word, I don't do them justice. They came in, got the lay of the land, took the carpet up, and got to work, preparing the stairs and the hallway, sanding where there needed to be sanding, and letting me know the whole time what they were doing and why. They laid that hardwood with love and pride. The job took all day (they thought it would take 1/2 day) and when they were done, they totally cleaned up the work area. They took the old carpet away, swept up all dust inside the house and in the garage, where they worked, and then, as they left, reminded me to close the garage door. All of this might sound like a bit much, but I've had work done in my house in several areas, and good service as well as good workmanship has been hard to find. These guys were perfect!!!!! And the stairs/floor are gorgeous! I recommend America's Floor Source. I would use them again in a heartbeat!

Excellent service and installation of our runner on our hardwood steps. Communication was easy and…read moreeverything from ordering the carpet to the installation was perfect!

Poor customer service. I had to chase my order from beginning to end…read more They had to get a sample from another store and didn't tell me when the sample came in. Carpet was expected to be received in a week and was told it wasn't in the system so he'd call the warehouse and would get back to me the next day, I had to call them. It took from July 9 to July 30 for stair carpeting. The only thing good was the installation.

Did a terrible job and was extremely costly. Did not tell us that this would lead to more…read moreexorbitant costs, didn't match the aesthetic we wanted, arrived super late, didn't bother to ask us questions to make our experience better beforehand, and looked inconsistent. I reached out with concerns and was ignored by the salesperson, Rick. Pay with credit card, not check.

I used America's Floor Source to install both carpet and LVP in our basement to help finish the…read morespace. Having initially gotten a quotation from Empire, we had a bit of a sense of what to expect in the sales process. Overall, the company did install great carpet and LVP in my home and were quite quick to do so. The installers helped to confirm my LVP was being installed in the direction I wanted and worked quickly, completing the jobs in a few hours. The only reason I didn't provide a 5-star review was for the reasons below: 1) Our sales representative was fine overall, but wasn't the fastest in responding or when I inquired about potentially putting a different pattern of flooring (e.g., planks placed in herringbone), he mentioned he had seen it, but didn't really offer it as an option. 2) The installation team left quite a bit of dust/shoeprints throughout my main floor in getting to the basement. Most other contractors in my home always bring drop cloths to avoid this. 3) We had just had our other contractors complete painting of the walls the previous week and after the installation team we had quite a few marks/scratches on the walls, some spanning multiple feet. 4) When the LVP team showed up and realized they didn't have enough materials, they asked me where they should leave unfinished - I feel like I shouldn't have been involved in the process. I paid for a completely floored basement, I shouldn't be involved in picking which areas are left undone. Still, Tim, their installation manager, did reach out after I reported the issues and was very gracious and willing to either schedule teams to come out or compensate us for our trouble. While I was able to resolve the issues above myself fairly easily, so didn't take him up on his offer, the fact that the company offered it was something I very much appreciated as all contractors will eventually run into issues, but it's how they respond that really makes the difference. Overall, I would likely use America's Floor Source again when we have flooring needs.

They installed carpeting in my hall and in my stairs. The showed up on time for both the measuring…read moreappt and installation appt. Everyone is friendly and professional. They have their own installers so they are people they have worked with for years and years. I appreciated the attention to detail! My carpeting is beautiful!!

J&J Carpets was amazing from the beginning. We needed to carpet 2 smaller bedrooms, one room for a…read morenursery and the other for a toddler in a wheel chair. Julie helped us find a carpet that would work for both. They worked with us to utilize a scrap piece they had in the warehouse to keep the cost down in the nursery, and helped us find a carpet that would work great with the wheelchair in the other room. The entire process was very efficient, from measuring to ordering and installation, could have been done in less than a week if OUR schedule would have allowed it! We could not be happier with the service and price we received from J&J Carpets!

Eric was very helpful and professional. He knew the best carpet to suggest for my home.read more

Ron did a great job providing us with options on our flooring, was available when we had questions…read moreor issues, and checked in after the job to ensure we were taken care of! Flooring crew was fast and courteous! Had a few issues with plumbing, but no fault to Rite Rug on that. Thanks Ron!

Molina Flooring is a wonderful company to work with. They are professional, reasonably priced, and…read moreget the job done. They communicate and take you every step of the way. I highly recommend them for any job!

Did a great job repairing and painting my fence. Showed up on time and provided a quote written…read morequote, followed up, and completed the work timely.

Zetina was excellent from front end communication through installation. The attention to every…read moredetail was outstanding! They performed demotion of existing carpeting and installed an underlayment followed with a luxury vinyl plank we purchased from Floor and Décor (another source I highly recommend!). Zetina is an exceptional value and their craftsmanship is fantastic. I give Zetina my highest rating and highly recommend them!!

It's been.over a year since Zetina and Sons installed vinyl plank flooring and I can't be more…read morepleased with the quality of the work performed. It's amazing how the right flooring can transition from a mediocre looking space to a bright modern space.

Had tile flooring put in. Immediately after installation part of the carpet started fraying at the…read moretransition between the carpet and flooring. Called and emailed more than a few times and only got the response was that the installers would contact me. They never did.

I had an awesome experience with Levi 4 Floors a month or so ago. I needed wood put down in the…read morefoyer area between my basement and stairs, which yes, is a very small job compared to what these folks do all day. Levi was actually the third company I called and the first to respond to me, same day. They were so prompt and efficient. I worked with Paul to choose flooring and schedule the service. He was very friendly and helpful. I did not meet the guy who installed the floor but my boyfriend said he was very nice. The floor looks awesome and eventually, I would like to do the whole upstairs with the flooring used for this small project and I will definitely be calling Levi when that time comes!

We had a flawless experience! Jack was the nicest guy and the installers were wonderful. The…read moreinstallers really went above and beyond anything that we expected! Thank you guys!

5 stars!!!! I looked into 3 flooring companies and went with RiteRug of Reynoldsburg because of…read morevalue, selection and service. I had new LVP flooring and also new carpet installed. Earnest Crank helped us through the entire process and checked again after installation. The installation crews were timely, professional and skilled. Highly recommend!

I had carpet installed in my house and there was an issue with a small part of the installation…read more Rite Rug's Kathryn Irish took my concern, got someone out to size the situation up, and took care of the issue we had. She kept in contact with us throughout until we were happy!

I had a great experience dealing with Russel Carman. I needed to match the hardwood floors with…read moreflooring throughout our home. He researched, found the exact match and completed the order within an hour. I had my flooring within a week and Russell recommended an outstanding installer. I couldn't be more pleased with Rite Rug and Russell. I highly recommended Rite Rug, and ask for Russell.