A wide selection, but when I asked for a minor or repair sales person became instantly…read morerecalcitrant, but finally agreed, the fix has held.

I was walking downtown with my close friend, who lives in the area. We were searching for an…read moreindependent bookshop to frequent. I came across this shop and decided to have a look around. They had tea samples outside (don't mind if I do! ;-)). I have an increasing interest in upscale and high end vintage inspired fashion, with a unique and otherworldly twist. The style this store projected was victorian, vintage, mixed media, otherworldly, and artsy. The prices for the clothing are on the high end, which is to be expected. I ordered an earl grey tea to go. I really enjoyed it. I love sipping tea while I shop.

Where to begin? 1. Gorgeous clothes. I always find…read moresomething I love there. 2. Fabrics are luxurious, colours hold up well in the wash, and no shrinkage. 3. Sizes are consistent, and there is a huge range: from xs to 4x. 4. Bamboo is cool in the summer and warm in the winter. 5. They have matching socks and underwear, too!

From the owner: Blue Sky Clothing Co is a Fair Trade, Natural Fibre clothing company creating wearable garments for…read morereal people from XXS-4X. We specialize in bamboo, but also carry organic cotten, linen, plant-based rayon, and modal (sourced from beech trees). Our clothing is Fair trade; we believe in treating everyone with kindness, and that extends to the people who make our clothes. Finally, we focus on finding ways to make anyone feel beautiful, no matter the size - we offer XXS-4X and we design our garments with real bodies in mind.

Limited selections. Sizes xs-Large. I have shopped here in the past however since my last visit the…read moreselections have decreased

Love this store. They sell beautiful HACKNEY NINE Jewellery. Staff are always helpful.read more

Can I Give You My Money? No Thanks. If you're looking for…read moreexceptional service and a welcoming atmosphere, Outlooks Menswear is NOT the place to find it. During a short visit to Duncan for Father's Day, I was excited to spend quality time with my Dad and treat him to some new clothes. We searched for menswear options and Outlooks came up first, so we headed there full of enthusiasm and ready to shop. We walked in smiling and ready for a great experience. I introduced my Father and explained we were looking to outfit him with some new pieces. The saleswoman took one look at him and flatly said, "We have nothing for him." No effort. No conversation. No alternative suggestions. Just a dismissive brush-off and out the door we went--feeling dejected and frankly, unwelcome. Thankfully, just two doors down was Jim's Clothes Closet. Not only did they greet us warmly, but their amazing team, especially CoCo, helped my Dad find pants in the exact size the Outlook's employee insisted wouldn't fit him. On top of that, he left with shirts, belts, a hat, and a great vest--plus a smile on his face. Outlooks Menswear gave us the worst customer service experience I've had in years. If you value your time, your money, and being treated like a human being, keep walking right past this place.

Good staff and tailor, though branding could be done a bit better. Allow me to demonstrate. Here's…read more3 separate shopping experience from 3 separate stores. Can you guess which one is Outlooks?

The Hatley store has been a favourite shopping/browsing stop for us during our Victoria stays this…read moreyear. The store offers such a great selection of quality made, and fun to wear clothing for sleeping, lounging, and so much more, for women, men, and children. I first discovered Hatley sleep and lounge wear products here in Burnaby, via another retail store handling some of their offerings. My lady and daughter have enjoyed several of my purchases as gifts for birthdays, holidays, and some buys made just for those 'thinking-of-you', and for the 'fun-of-it' times. The long, sleeping and lounging shirts, down booties, and such sure lend well to those last two occasions! The Hatley store in Victoria was the first time I had actually seen a full-range of their products displayed and sold in their own store - and wow, what a difference - so much to see and be able to consider. And such great fun for the three of us to browse through all the colourful and amusing designs. On our most recent visit (late-April), I took note of some great potential gift ideas for them (a couple for me too!) for upcoming events. A fine little shop, with friendly and helpful service. I will have a shopping list in hand when we get back to Victoria and the Hatley store this fall.

Per-suasian? No coaxing necessary for me here, or my wallet. I had no troubles choosing a beautiful…read morepurse and running my fingers across many beautiful garments in the process! The warm wood floors and tables gave me that old world feel that instinctively makes me think of luxurious history while contemporary brands like Co-Lab (the purse I bought) make me consider compromising a month's worth of food for a chance to enhance my wardrobe. And some sweet service to boot! Suasian, you'll be seeing me next Victoria trip, for sure!

Love love love this boutique. Beautiful clothing, amazing staff, and great space. Makes me drool.read more

Review relates to online order:…read more KISSed review - super easy ordering from my phone, no less - 5 stars. Super quick handling - was shipped to me the same day - 5 stars. Quicker than I expected shipping from CanPar during the Christmas season - 5 stars. Will definitely, definitely order online again for all the above reasons (and stop in, should I be in the area).

BUYER BEWARE! I ordered a Secrid Twin Wallet (paid $148.88) which arrived damaged and I provided…read morepictures to the Seller. I was told this is normal for the leather to crease when clearly you can see the rip! I have been an owner of SECRID wallets before, I have one 3 years old and it doesn't have any rips! The first action to resolve by Seller is to use the 3 year warranty that comes with new wallets to get a replacement. Again, UNACCETABLE! Finally I was given the option to return. It was like pulling teeth as the communication back and forth took forever with the delayed response on their part! Again, I had to request the shipping label as this is not my mistake! Keep in mind still no apology even if it was an honest mistake. I shipped the damage item back and once I sent that email confirming it's on its way NEVER did I hear back from them. Now I have NO wallet and NO money! I also got conformation the delivery was completed few days after shipping. I obviously had to launch a complaint through PayPal thank goodness I have that protection. Its been over 1 month and still no resolution with means No wallet and NO money back! I have read other reviews about this small business in Vancouver and the owner is cold and calculative in his responses. Seems like this behavior is normal! I'm taking the time to write a review cause it's not fair for people that depend on making online purchases during this pandemic and small businesses like this take advantage because who's going to hold the accountable! As consumers we can only share our story. I was open to getting a replacement but after all this, I will take my business somewhere else where it will be appreciated and a positive experience is given! *Look at the date of the returned delivery in the picture attached and see the date of this review and you can see for your self what kind of business your dealing with! *I also attached a picture of the rip in the leather, for a wallet I'm paying $148.88 that is NOT acceptable! SECRID should also be made aware of this!!!

Dark woods with a squeak to 'em. Just the way I like stores that look like this to sound!…read more I tried. I really did. I looked over the American Apparel racks. I browsed through the guys stuff. I thumbed over a pretty cardigan. I wanted to buy... I had my credit cards out, but every time I went to, something told me not to. Perhaps it was the smell of incense in the air and in the fibers of the cardigan that didn't do it for me because I left without anything in hand, feeling a little blue. Like the incense had depressed my mood and stripped me of my favourite type of therapy - the retail variety.

I now know where a really hip dressin friend of mine gets his duds! Ha, I have discovered his…read moresecret source. This is a cool store for funky sweaters and jackets. Some decent sale items too. You can't go wrong with a store that has ginormous bowling socks in the display case! and they were $5 to boot.

We had a great experience at the Victoria store. My wife has very hard to fit feet, different…read moresizes, bunions and orthotics. Nathan helped her with a foot scan, then patiently helped her in to various models and widths until she found just the right pair. He really was knowledgable and went out of his way to make sure she got the right shoes.

Aidan, you helped me find the shoes of my dreams. I wasnt sure what style I was after but I knew I…read morewanted New Balances. Aidan helped me pick out different shoes that suited 'the vibe' I was going for. He offered pristine fashion advice, he was a pleasant conversationalist and went above and beyond in ordering New Balances in for me! I can't wait to pick them up and to shake hands with this employee. I bet they're an aquarius, so you already know they have good vibes. NB is lucky to have an employee like Aidan *thumbs up emoji*

This particular location of Roots is my favorite and the only one that I've given 5 stars. The size…read moreof this Roots is comparable with some other Roots locations but they are the most well stocked Roots location with clothing in my sizes, and it was at this location that I discovered Yoga Jeans! :) Roots is one of my favorite clothing stores ever. The Roots clothing style is very classy, but comfortable and still somewhat stylish. They also draw a lot of inspiration for their women's clothing from yoga, and I love yoga so maybe that explains it. Their sweaters and wraps are beautiful and I've found the best yoga jeans here (separate brand but I haven't found many places that carry them). They also make quality leather goods, and have neat country and hockey clothing lines. It's a good thing that there's no stores in the States or I would be broke. But, it's also a shame that there aren't more stores in the States because of the sales and provincial taxes in Canada, but here's to supporting Canadians through my addiction to Roots! ;)

As always ...so nice!! Canadian customer service at its best!! Love the clothes. Wish they had…read moremore kids stuff but I did get a few baby outfits for gifts!!