I was in desparate need for a particular floor that our local installer couldn't find. They carried…read morethe exact wood we needed and they quickly shipped the wood to us, 600 miles away. When we got around to opening up the wood, we discovered they shipped the wrong product! My order was correct and the invoice was correct. They just pulled the wrong product. For this, they get 1 star. HOWEVER, when I brought this to their attention, they admitted fault and didn't lay any blame at my feet. Less than 36 hours later, they picked up the wood and started the process of a refund. Because they took ownership of the problem and apologized for the error, they get 3 stars back. If they were a local business, I would do business with them again. We are all human and mistakes happen. They at least took responsibility for the error.

This is a revised review. I am revising the review because Lee Hurst, manager/owner called me and…read morewe had a decent conversation about our complaints. Lee refunded the cost of the damaged goods and agreed that they will discuss with future buyers that products like the one I bought may not be suitable in dry climates. (We live in the high mountains of southern Colorado at 7,500 ft / no AC / no humidifier and it is not possible to regulate the moisture as we are not always around to manage it) The cupping and splitting from acclimating to our climate that we have experienced with the product we bought is unfortunate and is not something they will warranty. I cannot do anything about this issue short of sanding the entire floor and refinishing it. That is not what we expected from our new floor, but it is what is. All that said, we do appreciate that Lee called and reimbursed us for the damaged flooring.

Brian and Joe are the best. Very affable and just the best hard working crew. Thank you very much.read more

The worst experience I have ever had with any company I have hired for anything. The movers…read morecomplained the entire time, used profanity, were rude and the job wasn't completed. Save yourself a lot of trouble and don't use this company.

Classless salesperson and business owner. What a disaster it was dealing with them. Candace gave me…read moreno quote for 5 weeks despite multiple attempts, and then I randomly get a text saying they can't help me, and when I finally spoke to the business owner (Frankie) days later, he spent 15 min being not taking any responsibility and proceeded to gaslight me instead.

performed our installation as requested and within the agreed upon time frames. will definitely use…read morethem again.

Absolute Scam - Avoid Pro Housekeepers at All Costs…read more I booked a cleaning with Pro Housekeepers, and they never showed up. No phone call, no email, no text--nothing. I tried calling them multiple times and got no response. To make things worse, their system fraudulently charged me for a service that never happened and even had the nerve to send me an automated request for a review afterward. I sent multiple emails asking for a reversal of the charges. No one replied. In the end, I had to cancel my payment method with the bank just to stop the charge. That's not just bad business--that's theft. This company is a scam. Do not trust them with your time, your money, or your personal information. There are plenty of legitimate cleaning services out there--Pro Housekeepers is not one of them.

Scheduled service in Tampa Florida for move in cleaning however was charged twice $338 on credit…read morecard minutes apart. Called company and they assured it will be refunded. It took almost 2 weeks to be refunded. UDPATE: It gets worse!! Credit for double charge received July 29 2024 good... however received a call July 29 2024 that "operations team" changed their mind and they just figured out square footage and need me to pay MORE money after they were explicitly told square footage at time of booking WEEKS ago and charged my card. This is total incompetence I have never had such horrible service by any company.

Great communication. Attention to detail. Flexible with the changes every project throws at you…read more Fair pricing and acceptable timeframe.

Great lady, very skilled, will use again. Found pricing very reasonable. Nice lady prompt serviceread more

If I could give negative 1 I would. They do incompetent and messy work. They did roof…read morereplacement and porch and family room remodel which had several issues. No tarp for old roofing and nails. I've stepped on 2cnails in a week, had to go to doctor for shots, lawnmower tire ruined, can't have visitors or family grandchildren for fear they will step.on nails. Run from these people. I had to do contracts and draw schedules and insist on inspections and necessary permits.

excellent service! Robert and his grew did a great job re-roofing my house. clean up was excellent,…read morecouldn't even tell they were there. Highly recommend them.