unethical, predatory practices. they will try to rope you into a contract for equipment that will…read moreend up costing you 8x the retail cost of the machine, and you won't even own it in the end. their customer "service" will do everything to obstruct, deny, and deflect your concerns. Over the past nine months, I have documented numerous interactions--via both email and telephone--with DEX Imaging related to a commercial printer lease and service agreement. Despite repeatedly requesting transparent information and resolution, I continue to face delays, obstructions, and negligible customer service. Representatives frequently transfer me, claim to be "on vacation," or ignore communications. A manager I was finally connected with has ceased responding entirely. Key Issues Summary: * Excessive Costs: Lease $200/month for 5 years; Service ~$200/quarter. Total projected ~$16,000 for equipment that retails at ~$2,000. * Service Failures: Repeated delays in providing service information; unresponsive communication; lack of contract assistance. * Obstructive Behavior: Avoidance tactics and refusal to honor service obligations. * Documented Evidence: I have a 9-month log of emails, calls, and summaries available. These practices appear to constitute predatory leasing and deceptive business practices aimed at small businesses.

This company went way out of its way to do a short term loaner of a copier. It was a big pain for…read morethem, but they did it anyway, on a last minute request no less, and I think they are fabulous!

Sold me Upgrades that I did not need. Later I found out with inferior parts. Charged premium prices…read morefor the service and offered scrap prices when I wanted to upgrade. I did not know anything about laptops and He really took advantage of my lack of knowledge.

Can't recommend Nick's service enough! He really helped get my new gaming PC up and running within…read morejust a few days and was very kind.

I can't say enough good things about Richard and SecureVolt Solutions. From the very first free…read moreconsultation Richard was professional patient and extremely knowledgeable about security camera systems. He took the time to walk the property and understand the layout of my 35 unit apartment building. He explained the best options for coverage in a clear and easy way. Richard installed a 30 camera system and handled the entire job from start to finish with care and precision. His attention to detail really stood out and it was clear he takes pride in his work. The installation was completed in a timely manner and everything was set up cleanly and neatly. The pricing was very reasonable and completely transparent with no surprises. It is rare to find someone who combines strong technical knowledge professionalism and fair pricing but Richard delivers on all of it. If I had to say one negative thing it would be that he over-communicated LOL. Other than that I have zero complaints. I highly recommend SecureVolt Solutions to anyone looking for a reliable and honest security professional. I am extremely satisfied with the system and feel much more confident about the security of my building thanks to Richard's excellent work. Thanks again Rich!

Bought a reconditioned Henry Miller office chair and unfortunately they did not include the 4…read moremounting screws. I called back after hours, they picked up, and said they'd run it to ground. The next day they called me and said that they found I was correct and that they'd get them in the mail. I asked to be notified when they were sending them. 3 days later I got a text that they were in the mail. 3 days later I was installing them and the chair works perfectly. I couldn't be happier. These guys are a class act.

I ordered a pre-owned Herman Miller large L shaped desk from A&G. They shipped it from their…read morewarehouse in Cleveland, OH. to San Jose, CA. I was impressed how profession working with Michael Khodakovsky and how accommodating he was throughout the process. He made sure that the desk was arranged correction for my new office and that the configuration would fit. They packed the shipment super well and it all arrived without any damage. I had also changed the delivery address to two blocks away and they were able to arrange for that to occur. Michael was also super helpful answering my questions while I tried to set up the desk in my office. These are exactly the people I enjoy doing business with. I highly recommend them to others looking to purchase pre-owned high end office furniture!

I've had a positive experience with All Makes Vacuum in the past when they quickly and efficiently…read morerepaired our Kirby vacuum, so I hate coming back now to leave a negative review. This time, when our Kirby needed a different repair, I did not hesitate to bring it to All Makes right away. I dropped it off at the end of the week and was given the expectation that I would receive a call by mid-week the following week that it would be ready for pick up. That call didn't come. So called them multiple times. No answer, so I left a message. No one called back. The next day I called again multiple times. No answer, so I left a message. The next day, I called again. No answer, so I just went to the store. The same guy I dropped off the vacuum with explained that they've been swamped and he's by himself, but the vacuum should be ready early the following week. I called mid-week the following week and no answer. I didn't bother leaving a message. I called again at the end of the week. No answer again. So I just went back to the store. Same guy gave the same explanation - swamped and by himself, but that it should be ready next week. He's had our vacuum for over 2 weeks at this point, and at this point I just decided to take the vacuum back and bring it elsewhere. I understand getting behind due to a backlog and being short staffed, but WHERE IS THE COMMUNICATION? Where is the professional courtesy of returning the phone call of an active customer? Disappointed because I liked this place. They do good work and are close by.

Zach is the man who knows vacuums...all of them!…read more He is patient and explains things about your vacuum you might never know. Drop off your machine and trust that within a few days, he will give you a solid estimate and not take advantage of you and your lack of knowledge. My brother always recommended this spot and he wouldn't steer me wrong. You spend too many dead presidents to not take care of your cleaning system!

We get our propane tanks filled here. 1) we cant keep track of which ones are empty or full over…read morethe seasons. And they only charge you for what theu put in your tank 2) they cant fill the "full" giant eagle ones up a little more so they last longer. We use to heat an off grid cabin and its very helpful to get a few more hours out of it !

Just had a screen repaired. Turn-around time was just two days. Staff members have always been so…read morehelpful, lending good advice and always taking me me right to the part I'm looking for. They always ask how my dad is doing. Nice people.

Love this place! I just moved so I'm finding I need all sorts of things and they have it…read more Good customer service and knowledgeable. I forgot they're closed on Sunday so be sure to check and also their hours are a suggestion.

Do not come here if you enjoy human decency. They will belittle and talk down to you after offering…read moreunsolicited advice. They don't have even simple water system supplies but will gaslight you as if you have no idea what you're doing. Highly recommend avoiding.

The repair I had them do on my luggage seems to be good but the customer service was lacking…read morethroughout the whole experience. The front desk attendant was unable to answer basic questions I had and would have to have the owner call me to answer my questions Repair took about a month and I had to call several times to find out when the repair was done since they never called me to let me know it was finished. It took about 2 weeks for them to get back to me for the price quote on the repair

The soles were coming off my son's Nike shoes. I took them here and asked if they could re-glue…read morethem. They had them for about three days, charged me very little and the soles have been like new for several months now. I will go here again if I need some type of shoe repair.