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    SecureVolt Solutions

    5.0 (1 review)
    Open Open 24 hours

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    Electric inspection

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    7 months ago

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    Best Buy

    Best Buy

    2.0
    (74 reviews)
    $$

    Brought my 65-inch TV in for repair on June 29th. It's now July 23rd and nobody at Best Buy knows…read morewhere it is. Terrible customer service--they keep transferring me around with no answers. Very dissatisfied."

    We are seniors and new technology is not something that comes easy to us. We are getting new…read morephones, actually going from a Samsung ro Apple. Now we find out that our pictures will not be able to be transfered. Off to Best Buy to look into a photo stick. The first young man we encountered knew NOTHING about how they work. Now that makes three of us. He goes off to find someone that can help. Next young man is only a fraction better by telling us that you put the photo stick in the port, tap on the photo you want to save. How to retrieve them was a mystery. We decided to buy two photo sticks thinking maybe we could figure it out but I wanted to look at tablets first. Again,we are not knowledgeable so we asked ( still the second young man) how tablets work. We would be better off asking the grandkids but the employees at Best Buy are either not knowledgeable or just can't be bothered since it is a no commission job. So we get home with two photo sticks. Step1. Put photo stick into phone, tap picture....is something suppose to let us know it was successful? Step 2. There is no port on our computer to put this thing. Everytime we go to Best Buy the employees are all the same, completely useless. Step 1. Put photo stick in the phone. Step 2. Tap on photo, is something suppose to tell us this was successful? Step 3. Try to insert photo stick into the computer but computer has no opening for this gadget.

    PCfixme!

    PCfixme!

    4.5
    (8 reviews)
    $

    Too hard to get anything happening with limited hours. Tried to get to the shop on a day they were…read morelisted as open but they decided to close early. Maybe someone else will have better luck.

    I highly recommend Marty at PCFixMe! located at 34900 Lakeshore Boulevard, Eastlake, Ohio. My…read more2-yearold HP laptop would not restart, even after following all the manufacturer's guidance from hotline. Marty at PCFixMe! answered my call, offered to fix later that same day, and when I drove up to CLE, he did troubleshooting and identified issues with motherboard. He corrected it, said it was common issue, and provided tips to prevent it (properly shutting down laptop). He also showed me how to remove back of motherboard and unplug/replug in battery, and provided me with small screwdrivers so I could do it myself if needed. Which I did when similar issues came up the next week. Twice. The solution worked temporarily, but... when my screen went black the following week, I called Marty to discuss. Since I was located an hour away, he kindly offered several options, one of which included helping me purchase a new laptop if motherboard was bad- worst case scenario. When I took the laptop to him, he did trouble shooting, laptop did not reboot, motherboard was bad and we proceeded to shop online for a replacement. He recommended a replacement, and he ordered it then and there. When it arrived a few days later at his shop, he called to tell me he noticed a scuff on the cover and also found that it did not have all he had expected in hardware, and apologized for his mistake. We discussed an alternative Lenovo laptop - also less expensive - and he purchased. When it arrived several days later, I picked it up. Marty was honest with me again and told me my old laptop eventually did reboot! I said I'd keep it as a backup, but I needed a reliable alternative for my new business. And I was back up and running within 4 business days. Marty at PCFixMe! is honest, prompt, professional, courteous and exceeds expectations! What a breath of fresh air.

    SecureVolt Solutions - electricians - Updated August 2026

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