these folks have been around for a while and are fantastic. You might pay a little more than an…read moreonline retailer, but their service is outstanding. They have gone above and beyond on more than one occasion to help me out with a hardware problem or to fix/replace a hard drive. Would highly recommend anyone come to MysteryByte Computers. buy local too

I recently went to MysteryByte because I needed an extension cord for my PSU. Fairly simple, I…read morecalled ahead of time, they put it aside for me and I told them I would pick it up in a jiffy. The problem was, once I arrived on site, I got a look at the cable and noticed that it was potentially a little shorter than what I was looking for and asked if it would be okay if I brought my PC in so I could eyeball the length in front of my tower, which I just happened to have on me in my vehicle. The gentleman told me no problem. The problem was that when I came back to the store, I was greeted by two other men who started telling me sardonically "don't you have some place else to do this? Just buy the cable and take it back." I responded essentially just saying that I had asked the other employee if this was okay and that it was just easier rather than buying a cable, going to the car and checking, and potentially returning it. The man with no mask and the stained t-shirt ultimately just kept repeating himself asking me if I had some other place to do this at and that I shouldn't be doing it there, et cetera while the others stood around. I found them to be incredible unprofessional and overly aggressive. I told him I would just go to another store and walked out. You would think for a store so filthy and sparse, their customer service would be exceptional but I will not be returning to this store and will only speak of this incident where I felt incredibly put off. I found they acted unnecessarily aggressively and unprofessional.

I highly recommend TBC Mobile Computer Sales & Service. Their professionalism, expertise, and quick…read moreresponse time are unmatched. They came directly to my location the same day, diagnosed the issue and had my system up and running faster than I expected (within 24 hours). If you want fast, reliable, and knowledgeable tech support, TBC is the only name you need to know. Outstanding service from start to finish!! RRG

TBC is the best. Many businesses talk about customer service but TBC understands and practices…read morecustomer service, and treats customers fairly. Forget about Geebo and the others. Thanks TBC, for quickly getting my laptop screen up and running on Friday. I will be back !

I called in a panic an hour before closing before a long weekend re: laptop keys sticking. The…read moreowner was kind enough to troubleshoot with me on the phone for 5 minutes before telling me that if I can get there before closing, he'll look at it for me. He saw the problem right away, and gave me the most economical option that worked around it. No upsale, and gave me options! How awesome is that?

Had a laptop problem. Went in with it and it was an easy solve. Just the click of a button, to make…read morethe track pad function. They Could of conned us for a pricey repair, but they were 100% honest and helpful and kind. Will definitely return if need be!!

I had a bad experience with my computer being fixed here but Mike the part owner rectified…read moreeverything by calling me and replacing my mechanical hard drive with a solid state one for my original payment. I would recommend Brilliance Computers to my friends. Thank you Mike

I needed a used desktop PC in a hurry. They didn't have exactly what I wanted, but they got one…read moreready in ninety minutes flat. Thank you!

Hi went to CC&E this week twice and was helped by the nicest sales person - Ryan…read more Very helpful, patient and attentive- a definite sign that he likes what he does. Was looking for a cord but may go back and buy a lap top! Best, Janet

Avoid buying anything from this store if you value being able to return damaged or defective parts…read more They inspect and test returned items with great scrutiny looking for any reason to deny an exchange or return. I purchased an expensive power supply but my PC wouldn't boot with it. After many hours of troubleshooting I finally decided to test the cables with a multimeter. It turns out one of the cables was defective. Upon return to the store they tested the cable and agreed that it was indeed defective. But after inspecting the cables they said a tiny plastic clip was broken on the cable and refused the exchange - they wouldn't even replace the defective cable. He may as well as used a magnifying glass as he was so intent on finding something to deny me service. Note that this piece of plastic was inconsequential to the defective cable (which was headed to the garbage can anyway), nor did I break anything myself ... but they were quick to place the blame on me and send me packing. So save yourself the headache and don't buy anything from this place. It's not like their prices are any better than elsewhere anyway. Customer service is clearly not on their priority list. This is not like returning a defective item to Costco, Amazon or Walmart, or almost any other store for that matter. Another thing I've noticed is they never answer the phone. It's very frustrating trying to call them for hours and hours and nobody ever picks up. The customer does not come first here - you come last.

Stay away from this shop if at all possible. The owner is completely untrustworthy. He will advise…read moreyou of anything you want to hear to avoid being accountable for his lack of action. It has been over 8 months since my daughter deposited $400 in his hands, did not supply the promised product and has paid back in dribs and drabs over many, many visits. He still owes $150 outstanding and has essentially rendered the Mac useless. How someone could treat customers like this is unbelievable and certainly illegal​. Avoid this shop.

Went in to have a computer looked at. He said it needed to be replaced and offered to order a…read morereplacement. When it arrived - weeks late - it was the wrong model. After a multitude of excuses and several more months, he still has not delivered a new computer or been able to issue a refund.

Had a power supply die on me and he was able to get me up and running the same day. Good service!read more

I asked to have my keyboard replaced during covid 19. As soon as he received it was done the same…read moreday to a high standard and was cleaned as well. Very happy with the service definitely recommend.

George is an amazing person and I have used his services several times. He values his clients and…read moreprioritizes their interests and provides various budget-friendly options and solutions to any electronic problem. I will always choose Hard Drive Cafe FIRST for any repairs and products. 10/10 Highly Recommend.

Showing great respect to Covid Requirements. Fast and efficient solution to my software upgrades…read more Reasonably priced and very kind and courteous service. lots of parking space available. Definitely recommend it.

My mother in law and myself bought computers from this place. Both computers are now dead in the…read morewater. A real technician said that they put half dead parts in it. Don't trust them. I am the 3rd person that has had this issue

Convenient spot for Dartmouthers to pick up in stock standard spare parts for computers, or build a…read morecustom box. Friendly and helpful staff. Three year in store warranty on power supplies is nice.