After my dog knocked my beloved MacBook Pro onto the wooden floor, you can imagine what happened…read morenext--the screen cracked in the corner. My Mac is my lifeline, so I needed to get it fixed as soon as possible. Thanks to Yelp, I was able to request quotes from multiple repair shops. Alex responded to my request on a Thursday evening, which I really appreciated. I received one other quote, but this shop was closer and significantly more affordable at $350 instead of $600. The next day, I spoke with Ahmad and paid in advance so they could order the replacement part. They informed me that it would arrive sometime between Monday and Wednesday. Later, they even called me back to confirm that I wanted a Grade A screen, explaining that while it wasn't completely brand new, it was still covered by a one-year warranty. If I preferred a brand-new screen, it would cost an additional $50. I asked Ahmad for his honest opinion on which option was best for me, and he recommended the Grade A screen over the new one. I trusted his advice and went with that option. I dropped off my Mac on Wednesday at 9 AM, and by 11:30 AM, I received a call saying it was ready for pickup. Ahmad made the entire process as smooth and painless as possible, and I can't express how much I appreciated that. I highly recommend this place!

I was in town and spilled wine on my MacBook pro. I freaked out because all my work stuff was in my…read morecomputer. I called around and found this computer repair place, and talked to Ahmed - very nice guy explained he would do his best to get it repaired as quickly as he could. The next day he called saying my laptop was fixed! I just picked it up and everything is working like it was. Unbelievable experience. This was the only place that could help me over the weekend. Thank you

Great guy and great service. Was upfront with cost and did not exceed the quote with additional…read morecharges. Was quick to fix my computer and even took time to explain what was done, but also answered any additional questions.

Was experiencing a complicated software issue which I couldn't resolve on my own. Laptop could not…read morefind or connect to wifi. Contacted Charlotte PC Works who, same day, evaluated, diagnosed, and corrected this issue and a couple of others of which I was unaware. This small, local, family owned and run business is exceptional. Fast, knowledgeable service from a friendly professional in my area for a great price. What more could you ask?

PC Paramedics saved the day for me! I'm from out of town and my laptop is crucial for work…read morepurposes. I opened it to find the keyboard wasn't working. I attempted to fix it myself but could not. I took it to them the next day and they identified a 'bug' even though I have Norton. William quoted me a price and was able to work with me when he saw the stress on my face. I left it and was called a few hours later to say it was done. It works better than it has in the last few years! Of note, they also mount TV's, cameras and have other services. I met a few other employees including the owner, all super nice. Highly recommend!

I can't express enough how pleased I am with Mike and all the guys at PC Paramedics in Mint Hill…read more My issue was addressed promptly, professionally, and to my total satisfaction. I recommend them for all your electronic needs.

Great place however the store is a pig sty! I cannot understand how the owner allows a filthy fish…read moretank , dead plants and tires to showcase his store! You would think that he would at least allow for his business to have a certain level of dignity considering its location! JUST A THOUGHT!

I just returned from a six week vacation where my phone died. I bought a new one as soon as I got…read morehome but when I set up email on my phone, the email on my computer stopped working and no restart messages were being sent to either my phone or my wife's computer. It was Friday afternoon and I was desperate because I had planned to catch up on work over the weekend. I went to see Chad and Jake who did an amazing job. I strongly recommend WHT to anyone that needs computer support and will use their services in the future.

This week I started my MBA on top of working a demanding job. As I learn to rebalance school and…read morework I hit a bump in the road. Friday night my harddrive failed. I thought I would be spending a $1000 to get myself in a place to submit my homework and do my test on Sunday. As usual i searched Yelp for a repair technician. I wish I could give Computers-ITPro more than 5 stars. I was up and running in a couple of hours with very reasonable price. All I can say is wholley cow this company is the real deal when it comes to customer service!

Jimmy did an amazing job in helping us build our computer! After buying all of the parts for a new…read morePC, we were unable to figure out why the monitors wouldn't connect. We called Jimmy well after closing hours and he was happy to have us come on in! It took us awhile to troubleshoot the problem, but he was happy to work it all out with us until it was completely fixed and put back together. It was a great experience!

I stopped in for a cracked screen over my camera. Turns out I had two screen covers on it and both…read morewere cracked. Once removed, the screen was in perfect condition. The tech helped me and I didn't need a history repair.

I highly recommend UbreakIfix! I was so grateful that they were able to pull my phone charger piece…read moreout of my phone, that broke off inside my phone. I was so stressed because I couldn't get it out myself. They got it out in about 10min and They did not charge me, so I was very grateful! They have fixed other computer items for me so I highly recommend this place. Thank you guys for being my heroes!!

Chip is the go-to tech support at my workplace for both in office and remote workers. He has helped…read moreme several times in both setting up programs (FTP Sites, FileZilla, Adobe Creative Suite, etc) as well as assisting with computer issues. Last Friday afternoon my Outlook email quit on me and when I re-opened it, every single email was gone. I panicked and called Chip, who was prompt, patient, and friendly while I explained what had happened. His calm assurance helped tremendously while he worked to fix the problem remotely. In a short time, all my emails were coming back and even though it was Friday afternoon at 5pm, he went above and beyond to make sure I had everything up and running for Monday morning. There hasn't been an issue yet that I've taken to Chip that he couldn't assist me with and I feel confident that any future problems will be in good hands.

From the owner: IT Business Support in Charlotte Metro Arearead more

When I was in a pinch to get my laptop battery replacement installed Jeremy with Crank IT Up…read moretechnical services came to the rescue. Customer service was excellent. Got back to me later in the same day. The scheduling process was easy. The option for in home installation was perfect and exactly what I needed. He was on time and very friendly. Definitely knows what he is doing. I'd whole-heartedly recommend them and will definitely use them again in the future if need-be. Thank you so much for your services!

I have used crank it up twice in my home years apart. Always professional and efficient. Would…read morerecommend them to anyone who needs tvs hung and cords hidden