Jeff is great to work with! Honest, reliable, and communicative. Pricing was fair--no BS or…read moreupselling. He's extremely knowledgeable and clearly knows Macs inside and out. He even fixed one I thought was completely shot. Highly recommend

I was having trouble making and receiving calls on my iphone while on vacation in Frisco. I was…read moredue to travel the next day and so was freaking out about not having use of my phone. I called MacCentric and they were able to troubleshoot on the phone with me -- they helped me solve the problem within 3 minutes. I was so grateful for their knowledge, experience and patience. MacCentric Frisco rocks!

Yah, they do good work, friendly and know their stuff....but, I was not too happy with their fees…read more I was quoted $85 to just transfer my data from my old hard drive to a new PC as the OS crashed on the old one. When I picked it up I was told my bill was about $145....about 70% more than the estimated quote. Now I know it could be higher but you would have thought they might call. They just said it was more involved than they thought...so why say it is fairly straight forward and it would be about $85, why not give me a range.....plus I had all the data on a back up drive. I might have just done it myself for $150...But I would probably go back BUT ask for the actual costs...

We have been working with Bastech for over four years now. The knowledge they posess always ceases…read moreto amaze me. I have received quotes on all work done in our office and the actual invoices are always as quoted. They built three brand new computers for us as we could not find anything powerful or fast enough without spending a fortune. Bastiaan also created our website and continues to maintain it for the past three years. Very professional, kind and quite witty, even though this has nothing to with computers, Bastiaan and his staff are a real pleasure to be around. We use this company not only for all IT issues and questions but quite often call them for assistance when purchasing anything technical and current. This company is not the cheapest in town however it should be obvious we consider them the best company in town to work with regarding anything technical and computer oriented as we continue to have an ongoing relationship with Bastiaan, the owner of Bastech. I cannot say enough good about this group.

STOP...do not use this service!…read more Initially, he completed the tasks that I have requested which started with a diagnostic of my 5 year old laptop (inexpensive one to start with). I agreed to the $125 fee to have it checked out and he found viruses and gave me 3 estimates for the old lap top including upgrades to the memory and hard drive. all three exceed the cost of the laptop when I bought it new 5 years ago. Obviously that did not make sense so I found a few new laptop options online and he provided an estimate for a new laptop for about $1000. I found the same one for about $200 less but he offered to discount the $125 fee and help install and set up the new lap top. I agreed since for $75 more, I did not have to deal with the set up myself. He always meets at Starbucks in Frisco since he does not have a office . Seems strange but I agreed since it was a public location. All went ok with the set up and new lap top. I had to do some other stuff for the set up but I figured it out. I thought I was DONE. Then he sent me additional 4 invoices for 8 hours of work that he supposedly did on my old lap top which I had never requested or approved. He would text and email and request payment and referenced their contract etc. As I type this BAD review...he continues to email and harass me!

Very pushy over the phone, not listening to my actual needs and trying to sell me a whole bunch of…read moreservices beyond what I needed and stated right off the bat. The "not having an actual office" part (he said he works out of the post office??? and meets people there???) was also a bit sketchy, especially when someone asks you to leave your $2600 computer with them, not being able to nail down a quote for what I did actually need, and the aggressive pushiness and overselling just kind of gave me some red flags, so I didn't go with him. Maybe you'll get a different vibe and have a great experience, but my intuition said something wasn't a good fit for me and I found a perfect fit elsewhere with people that actually listened to my needs, and weren't pushy.

He was here twice, and was on time for both. He quickly answered my text. I have used him before…read more The problem was quickly resolved.

Great service keeps SkiRaceReg humming and Masters Ski Racing buzzing. Without SRR Masters Ski…read moreRacing online membership and event entries would be nightmarish. Thanks Doug!

I had Gavin replace a cracked screen on my laptop. In his defense, when I called to see if he could…read moredo the work (I found him on Yelp) he did say that he doesn't usually do retail work, but would do it for me. I received the laptop back and the backlighting on the screen was clearly not working. I have several of these same 15" retina display macbooks. I happened to be going down to Apple that day for a completely different reason. I had them look at the laptop, as I was hoping for an easy fix. The said they felt the screen was faulty, the diagnostics indicated there was a hardware issue with the screen. Gavin felt there was not an issue and in his words, "that's like like telling a painter you are dissatisfied with the color". There was CLEARLY an issue, I could barely see the screen. I asked Gavin to put my cracked screen back on. He did, and charged me $50. I think Gavin is right, that he needs to stick to servicing businesses, and as a business owner myself, I would be weary of someone who doesn't stand behind their work. Jen Gerard - Half Baked Harvest

Gavin is efficient, knowledgeable, and has a ton of experience. He is my go to I.T. expert when I…read morehave questions or just flat out need help.

We just had Wavefinity set up our new domain name and Microsoft 365 email and licensing. The…read moreprocess was quick and easy. We plan to use them for our future IT needs.

As a small business owner, Wavefinity has been handling all of my computer issues. Today I was…read moreunable to get a scanner to work on my printer and now I'm up and running again. Great tech support! Very pleased with my results and Nathan's helpful nature. I highly recommend Wavefinity.