We in Lake Country are very fortunate to have John and Turtle Bay IT services at our doorstep ; I…read morecalled , and one day later had John to our home ; he knew what to do and serviced and repaired printer issues in minutes . the best part he is very sharing with his knowledge and my goodness his charges unbelievable low . Proud to have met him and having just recently moved to Lake Country pleased to have his business card in my files. Thanks John . Bob Yung .

From the owner: Turtle Bay IT Services will offer computer sales, service and repair for residential and business…read moreclients. Specializing in building relationships by repairing, reusing and re-purposing clients' technology.

Sam is the best very friendly and was able to help me with…read morelocating all My precious photos..

Took my PC in to TechPro because Windows would not boot up. Sam charged me $168 for the repair…read more When I took it home it seemed slow and would not complete the updates. I then discovered that my computer only had 4GB of RAM when previously it had 8GB. I brought it back, Sam said it was a mistake and put back the other 4GB of RAM. When carrying it home there was something rattling inside which turned out to be the housing for the end of the DVD drive cable, exposing bare wires which were liable to short out if moved; Sam replaced the cable. When I got home again the PC still would not complete the updates. I then discovered that he had installed Windows 10 version 19H1 which is six and a half years old instead version 22H2 which was on the PC before I brought it in. Luckily I managed to restore it to version 22H2 in order to enroll in the Windows 10 extended security program. I have lost all confidence in this outfit and will not go back.

I have been dealing with Next Generation since they opened in 1997. They have consistently been…read morehelpful and very professional. I refer all of my family and friends to them and without exception they have been happy with the results of their visits - whether it be to purchase or to repair their computers. On one occasion my computer stopped in the middle of a big project with a short deadline - the people at Next Generation took it in and immediately worked on it. Unfortunately the computer was done however they were able to recover all of my work - and it was returned to me the next day... I was so grateful! Thank you for being there for all of us... Marion Bomford

I have had several dealings with the folks at Next Gen and I have always found them to be very…read moreprofessional. And when they can't fix it; they can always recommend someone who can.

very expensive. tried to deal with them some and the sales man hung up on me. no coolread more

Excellent service by Zane and his fellow associates. Glad I gave them a second chance, I apologize…read morefor my previous review. All of his recommendations were spot on, everything works perfectly and well within my budget. In store warranty on my parts purchased without having to get an upsell is a huge bonus. Thanks again Zane.

The owner/manager, Brad, is a good tech, and a good guy to go to for questions. He has been a great…read morehelp with my computer. He upgraded my old machine about 3 years ago, and it has worked flawlessly ever since. Highly recommended. . .

From the owner: We are proud to be a major supplier of computer systems & parts to Kelowna's home and business…read morecommunity. 80% of our business is REFERRALS, we have not knocked on one customer door in Kelowna, it's the Owners & Managers of these companies and our Customers that give referrals to others. We are indeed grateful for these referrals and customer loyalty in a very competitive market.

My 12 year old Samsung laptop bit the dust. I took it to Dan (Arcola) to get his advice. He checked…read moreit and discovered that the hard drive was shot (no wonder after 12 years!) but he thought that he could retrieve most if not all of the data and install a new hard drive. Alternatively, I could buy a new computer. My data was very important to me so I elected to have Dan take a shot at it. The results far exceeded my expectation. He installed a new solid state hard drive, retrieved virtually all of my data from the old one and installed it on my new hard drive all for significantly less than the purchase of a new laptop. The old Samsung works better than new and I highly recommend Dan. He really knows his stuff! Ted C. West Kelowna

Dan did his best to save an old dying laptop with a battery that wouldn't charge. Did a bunch of…read morework and only changed me the initial fee.