Worst Dr ever. No bedside manners and his medical skills were subpar at best. Never returning…read more Avoid Dr. Rios at all costs.

June 30, 2023 - Friday…read more Review #436 I was referred by My family physician Dr. Kavanaugh to have several Ex-Rays completed at this Henry Ford Medical Center on 4-19-2023. This Henry Ford Medical Center offers many health services, procedures and testing based on providers and appointments available. The environment was comforting and welcoming when I saw the receptionist to check in. After waiting 5 minutes in lobby I was then escorted to Imaging Department and known as Ex-Ray. I've attached Photos of the Imaging areas and how my appointment went about which was at 4pm. The technician Jeff was kind and explained the steps and time frame for the many ex-rays that my doctor requested. He was knowledgeable too when it came to positioning my hands and fingers correctly on the glass for the proper Ex-rays. No paper referral was needed since she sent the forms by email to this department at my convenience too. This facility is clean and offers masks after entering the automatic doors for germ protection of for those who have not been vaccinated for COVID. Request an appointment with any of the providers listed on the sign upon entering. A Patient can reserve a spot in line as well for Walk-In Lab Services. Hours: Monday, Tuesday, Wednesday 7:00 AM - 8:00 PM Thursday and Friday 7:00 AM - 5:00 PM Closed Saturday and Sunday Address 14500 Hall Rd. Sterling Heights, MI. 48313 Phone: (586) 247-2700 So my total time walking in, waiting my turn to when I was finished with my Ex-Rays was a satisfactory and pleasant 30 minutes. My test results were emailed and available to view through the "My Chart" App connected to my medical file and doctor with Henry Ford Health. I recommend this facility for the many health services that it offers including Blood Testing Lab, Imaging, Radiology and there's a Pharmacy inside too. Karen N. SpecialK

I went here today due to the illness that is going around. Heavy congestion in chest, short of…read morebreath, worst cold ever. Within 5 minutes of arriving, I was in a bed with a nurse given me medication to help me breathe again. Ran all sorts of tests quickly. Any other ER, I would still be there. In and out in under 4 hours. Everyone was very kind. Love this place. Got me feeling 50% better in under 4 hours. I would like to thank everyone there. So thank you !!! The negative reviews are not even for this place.

My mother was left waiting in front of the receptionist for 30 minutes while she was in severe pain…read moreand suffering from heavy bleeding after losing her pregnancy. The receptionist showed no urgency or compassion. Instead, she was rude and even asked why we brought my mother here instead of another hospital. Her behavior was completely unacceptable, especially during such a serious emergency she was wight old lady in the afternoon shift.

May 16, 2023 Review…read more#428 This Macomb Medical Mall Of Shelby Township is located at 50505 Schoenherr Rd. It offers many medical and health practices and procedures in one building. I am a patient with three medical doctors here over the past 5 years and started physical therapy with Team Rehabilitation on Monday, May 15 for a total of four weeks referred by knee specialist, Dr. Bookout. This Comprehensive Health Care Medical Mall offers 28 speciality practices ranging from: Family Practices Oncology, Dental, Pediatrics, Podiatry, Neurology, Pulmonary, Orthopedics, Skin -Dermatology, Hair Restoration, Allergy & Asthma, Cardiology, Foot & Ankle, Plus Team Rehabilitation, All Under One Roof! The staff and doctors of SMMM are extremely committed to providing comprehensive health care in a welcoming and relaxing office setting. I am a patient in a family practice of Dr. Kristen Kavanaugh, Orthopedic for my knees with Dr. Bookout, Feet with Dr. Anthony Giordano and Skin & Dermatology with Dr. Andrea Rosik. I am very pleased and satisfied with these four Medical Doctors. Also located in this Medical Mall with photos attached in my review are: Pointe Dental Group, Diagnostic Labs, Pharma Script, Optomtery Services all located on the 1st floor in the main atrium. There are two elevators for practices on the 2nd and 3rd floors. The facility is extremely accessible with plenty of parking with front and back entrances that are Wheelchair accessible and ramp sidewalks to help assist the handicap. The Lower level is currently being used as Conference and for Building Management. Inside this Medical Mall is the beautiful marble floors and during the holidays in fall and winter are decorated with sparkle and colors. Shelby Macomb Medical Mall can be the one stop for the health of yourself, family, friends and neighbors too. All practices, staff and even security guards give Me added comfort and convenience to be a patient here within 4 miles of my home, so no need to travel far for check ups or illnesses and appointments. I am so pleased to receive my health care with the Henry Ford Medical doctors right here in one comprehensive care building called Shelby Macomb Medical Mall.

OBGYN sucks. They were going to make me wait 2.5 + hours…read moreafter my appointment time. Terrible customer service. They say they are "patient cared centered" didn't even bother to let me know they were running behind. HORRIBLE DO NOT GO HERE.

Office phone is not on. There is no emergency on call Doctor. My senior mother (a several year…read morepatient) is unable to get her insulin prescription. She has been calling the office for 3 days now and the number will not connect. I have been trying to call for several days myself. Her Pharmacist is unable to get a hold of anyone at this office as well. When she did have an appointment, she fasted for, she waited for more then 2 hours to see the doctor. Horrible Horrible Horrible

The staff was great, but Lifeline suddenly closed without warning, leaving my wife and I without a…read moreprimary care doctor. We had to scramble to find another group to take care of our medical needs, prescriptions, etc. We're both senior citizens and don't need this aggravation. So the office was great, but the main company was a fail.

Got transferred from Macomb ER by Medstar (they were great - explaining everything upfront). ER…read morestaff caring and informative. Transferred to 2 different rooms as my situation changed. EVERYONE was very caring and friendly. Again very busy with patients and computer change-over problems, still had time for questions and concerns and rapid response to needing help. First experience at this hospital and it surpassed those before. So glad it's fairly close to home.

I had an order for an x-ray of a suspected rib fracture. I also had foot surgery earlier this…read morespring and I am not really supposed to be walking on my foot much. I would really suggest having motorized wheelchairs available at the entrance.. there were none and I had to walk felt like a mile to x-ray, and then what felt like another mile to get out. And I know there are many people that are much older than me that struggle with the same problem.. if there was a way to let people know that if they have problem walking, they should be made aware of the distance to Imaging from the front entrance. Something important to consider to better show care for your patients ( customers) Lord knows we pay enough for it!! Disappointing!

Yesterday I had Topaz Plantar Fasciotomy surgery to help relieve my chronic plantar fasciitis. My…read morearrival time was 6:45am and my boyfriend and I showed up a few minutes early. We were helped immediately at registration. During my entire stay, all the staff was super kind and knowledgeable. It definitely helped relieve all my nerves! My nurse Nelson was an exceptional delight! Usually it takes nurses a few tries to find a good vein for a blood draw/IV but he did it on the first try. Surgery itself was only about 30 minutes. My boyfriend was well informed during the entire process. There was a snack area and TV in the waiting area.

I had a wound care appointment here in August after injuring my leg. The staff was very helpful,…read morethe appointment was on time, and the building was easy to navigate. This facility is similar to all Beaumont facilities where you can access your records online, make and change appointments easily, and fill your prescriptions rapidly. The care I received was top notch and I would definitely recommend using this facility to anyone.

This was my first time coming to this dentist office and i was actually very pleased so far…read more Everyone was very nice and the doctor was very helpful. Everything was pleasing from getting registered to getting xrays and cleaning

From the owner: Family Dental Center is a dentist/dental office located in Sterling Heights, MI. A dentist is…read moretrained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Waiting times at least 1-2 hours for a standard appointment. No one answers the phone and they take…read moredays to call back when you leave a message. Main physician is checked out and prefers to chitchat about anything but my medical care. I need to find a new PCP...

Everybody is extremely nice and is working hard. I would recommend. It did take a little bit for my…read moreappointment, but the doctor is so friendly with everybody, I can understand that happening. I wouldn't change that for anything, though!