The phrase completely useless is the first to come to mind. CA never answers the phone, or returns calls, forcing me to drive to their office on Osprey Lane where there's about a 10% chance that I'll actually get help on the 1st try. It's always excuses like "The person who covers that is busy/not here, try back later" or "We don't do that in this office". Obvious things like getting an RFID tag so I can get in the main gate takes several weeks if not months. Why aren't there spares on hand? Can you plan ahead just a little bit? You're certainly all over me if I'm just 2 days late paying my dues so it's clearly a motivation issue with you. read more

Today I had the pleasure of working with Alexandrya Marks , she was very responsive and helped me accomplish a task of getting into the app. She was very helpful!! It was important that I do it today and she helped to make it happen. read more

I won't speak to the overall competence of Condominium Associates/Precedent other than to say our Association has had its share of difficulties which we, in partnership, continue to try to resolve. But, working with Alexandrya Marks, in Association Services has been a real pleasure. She is professional, attentive, and genuinely responsive. I am always assisted in a thoughtful and kindly manner when I have reason to call upon her. read more

Harassment, that is all they do. They harass certain properties and do not respond to emails or phone calls. Before moving into a neighborhood, better double check who runs the HOA. Targeted, Single Mom with Normal Home (19 violations in less than 2 years of residency. My neighbors around me with the exact same house & property have less than 5 violations. Had to get attorneys involved due to harassment) read more

Downgrading to a zero star. Despite more than 10 years of "partnership" once terminated they withheld our finances for several months - long past the contracted term. We had to hire a lawyer to obtain our own funds and records. THIS COMPANY IS TERRIBLE. Be WARNED!!! read more

Zero stars. They're money hungry, ignorant humans. They'll nickel & dime you for all they can, even when it's they're fault. Example, entire condo building lost power & it took Condo Assoc 10 days to restore our power, all the while we had to live in a hotel. And they still had the odassity to charge a late fee. read more

Terrible customer service. The people who answer the phone must be doing so remotely as they always put you on hold when you are trying to reach someone at the actual office. The call either drops, they forget you and you are on interminable hold (15 min or m ore), or they put you through to someone's voice mail. Don't waste your breath because requests for a call back left in voice mail never are honored. If they are that busy they can hire more people. You literally have to get obnoxious to get any kind of response, because the squeaky wheel is the only one that gets attended to. And by get obnoxious I mean after 4-5 attempt to get anything attended to. One can only be so "patient and understanding" when you get the runaround. read more

Google reviews are great assuming had their employees all put good reviews out there! All new reviews are within days of each other. Avoid this company the mob! Terrible run don't look back! read more

STAY FAR AWAY FROM THESE GUYS. THEY DO NOT RETURN CALLS, and they lost a couple of checks then accused us of lying about payments. They nickle an dime us to death. They are unprofessional and have a huge turn over of their staff. I wish zero stars was an option . Trust me DoNot Use This Company read more

The address shown on SR 54 for the Pasco office is no longer correct as they have moved to: Pasco Office-Condominium Associates 2019 Osprey Lane, Suite B Lutz, FL 33549 813.341.0943 It is in the plaza behind Sun Trust next to the mortgage broker. They have no name on the door, no sign outside, and the place is all dark windows. The only way you know you are at the right place is the address and the name is on the concrete parking pad bumpers. read more

Where should I start? Omg!! They absolutely never answer their phones... just let everything go automatically to voicemail... but then they NEVER ever return a call. Then when we have to get our Board President involved they begrudgingly reply by email... in a very nasty manner! For example, at a recent homeowners meeting it was decided to go ahead and have a security gate installed at our entrance and each homeowners share was a one time $350.00 assessment. Some of the homeowners present at this meeting decided to write out their check for this amount and handed their checks to one of the Condominium Associates staff, to presumably be taken back to their office and posted to their account and deposited!! Wrong! These checks were "lost" by "someone " and never deposited. Condominium Associates has totally denied that they ever received these checks and has recently made the statement " it is our position that we never received these checks"!! So now these homeowners have to put a stop payment on their 1st check at a cost of $30-$35, and reissue another check! CA refuses to reimburse the stop payment fees. In addition to this, the homeowners were given until June 1st to pay this assessment but many of us received letters with a delinquent late fee of $10 in the middle of MAY!! And of course CA has charged our Association a fee to send out all these delinquent letters! Condominium Associates has only ONE goal... MAKE MONEY for themselves!! Period!! Customer service is non-existent!!Avoid this company!! read more

Absolutely the worst company to deal with in the world. It took me 5 months to get a response to an email. My 15 voicemails went unanswered by Delia. She is incompatible of or unwilling to do her job as are most of the other employees. Everyone who i dealt with was unprofessional as had no knowledge of what they where doing. I can not believe they actually manage properties. I am going to do everything i can to get my neighborhood to find another management company. Please avoid them if you can. read more

This company just gets worse and worse while some other management companies try to improve their image. "Difficult to deal with" is an understatement. Among other disappointments in the last several years of working with them, I've come to the point of writing this negative opinion publicly; I offered to supply a notarized limited but specific communication authorization on behalf of the owner and they're refusing to honor it. Avoid this company, most of their competition is better. This is the first time I've felt like saying, "I wish there was a "0 stars" option. read more

STAY AWAY!!!! Worst management I have ever seen. Unfortunately our community contracted with them beginning January 1, 2017 after buying into their sales pitch. Our community looks at its worst and we have lived here for 11 years. They have not provided any minutes of the Board meetings, do not respond to concerns, have not sent a single newsletter, the ACC form still has the previous management company's info on it, will not let members see budget expenditures, the list goes on and on. We have lived in five HOA communities and this type of management company is not normal when they keep members in the "dark". Save yourself the frustration and find a company that cares and wants to protect your hugest investment. read more

Condominium Associates holds the contract for SeaView Place condos in New Port Richey. They are charging the residents there $60k a year for an incompetent, offensive office manager that many of the residents despise because she can't or won't do her job properly. The Office Manager that they have placed there has not only neglected basic repair requests and not notified residents of damage and activity in their units, but hasn't observed state and federal laws and does not communicate with the residents in a timely or professional manner. There are numerous complaints and the residents are working to end the contract and find a better firm. If you are shopping for a property management firm, these folks overcharge and their person is HORRIBLE!!! read more